Briostack Reviews & Pricing

by Briostack | Founded 2011, Salt Lake City, Utah

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Overview Pricing Benefits Reviews Features

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What is Briostack?

Industry Specialties: Pest Control, Lawn Care.

Briostack is a comprehensive software solution designed to streamline pest and lawn service management. It offers a suite of tools that facilitate scheduling, customer relationship management, billing, and route optimization. This software is particularly well-suited for small to medium-sized pest control and lawn care businesses seeking to enhance operational efficiency and customer satisfaction.

Key benefits of Briostack include improved scheduling accuracy, enhanced customer communication, and efficient billing processes. Popular features encompass automated reminders, detailed reporting, and mobile access for field technicians. Users appreciate its intuitive interface and robust functionality, which significantly reduce administrative burdens.

Compared to similar products, Briostack is often praised for its user-friendly design and comprehensive feature set. Pricing details are typically customized based on the specific needs of the business, so it is advisable to contact SelectHub for a tailored quote. This ensures that users receive a pricing plan that aligns with their operational requirements and budget.

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User Sentiment

Based on 82 reviews:

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Briostack Pricing

Based on our most recent analysis, Briostack pricing starts at $19 (Monthly).

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Starting From: $19
Pricing Model: Monthly
Free Trial: No

Training Resources

Briostack is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Briostack:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Briostack Benefits and Insights

Why use Briostack?

Key differentiators & advantages of Briostack

Improved Efficiency: Automate scheduling, invoicing, and customer communication to save time and reduce manual errors.
Enhanced Customer Experience: Provide clients with real-time updates and easy access to service histories, improving satisfaction and retention.
Streamlined Operations: Centralize all business operations in one platform, making it easier to manage and track tasks, employees, and resources.
Data-Driven Decisions: Utilize comprehensive reporting and analytics to make informed decisions and identify growth opportunities.
Scalability: Easily scale your business operations as you grow, without the need for significant additional resources or infrastructure.
Regulatory Compliance: Ensure compliance with industry regulations and standards through automated documentation and record-keeping.
Cost Savings: Reduce overhead costs by minimizing the need for paper-based processes and manual data entry.
Employee Productivity: Equip your team with mobile access to schedules, customer information, and job details, enabling them to work more efficiently in the field.
Customer Retention: Implement loyalty programs and targeted marketing campaigns to retain existing customers and attract new ones.
Integration Capabilities: Seamlessly integrate with other software solutions, such as accounting and CRM systems, to create a cohesive business ecosystem.
Real-Time Monitoring: Track the status of ongoing jobs and employee locations in real-time, allowing for quick adjustments and better resource allocation.
Customizable Solutions: Tailor the software to meet the specific needs of your business, ensuring it aligns with your operational workflows and goals.
Enhanced Communication: Facilitate better communication between office staff and field technicians through integrated messaging and notification systems.
Reduced Downtime: Minimize downtime and service interruptions with proactive maintenance scheduling and automated reminders.
Customer Self-Service: Offer customers a self-service portal where they can schedule services, make payments, and view service histories at their convenience.

Industry Expertise

Briostack is a software designed for businesses that manage tasks like pest and lawn service management. It is specifically geared towards small to medium-sized businesses in these industries and helps them streamline their operations, manage schedules, and improve customer service.

Briostack Reviews

Average customer reviews & user sentiment summary for Briostack:

82 reviews

80%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Briostack reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Improved Efficiency and Organization: Briostack helps pest control and lawn care businesses transition from manual processes to a centralized system. This shift enhances efficiency and organization, allowing businesses to manage tasks more effectively.
Streamlined Office Management: Users praise Briostack for its ability to streamline office tasks. This simplification can free up time and resources, leading to improved productivity and better customer service.
Positive User Experience: Reviews from various sources suggest that Briostack is generally well-received by users. Many appreciate its user-friendly interface and the ease with which they can navigate and utilize its features.
Strong Customer Support: A recurring theme in positive reviews is the responsiveness and helpfulness of Briostack's customer support team. Users mention the availability of live support and the team's willingness to assist with questions and issues.

Cons

Contract Cancellation: Users have reported difficulties canceling their Briostack subscriptions, even in situations where their businesses faced unexpected closures.
Robocall Complaints: Some Briostack users have received complaints from customers regarding unsolicited robocalls, indicating a potential downside of the automated communication feature.
Data Accessibility Issues: There have been instances where users, after discontinuing their Briostack service, encountered difficulties accessing their business records, posing potential challenges for data retrieval and business continuity.

Researcher's Summary:

Is Briostack the pest software solution for your business, or will it leave you feeling buggy? User reviews from the last year indicate that Briostack, a software for pest and lawn service management, is generally well-received by its users.

Customers rave about its intuitive design, making it easy to manage scheduling, billing, and customer information. One user, who had previously struggled with clunky software transitions, was particularly impressed by the seamless switch to Briostack. They emphasized the helpfulness of their dedicated account representative during the onboarding process. This user-friendly approach is a significant strength, especially for businesses transitioning from less intuitive systems. However, while many users praise Briostack's customer service, a few negative reviews highlight difficulties in canceling the service and disputing charges. Some users have reported experiencing difficulties canceling their subscriptions even after their businesses closed.

Overall, Briostack appears to be a robust solution for pest and lawn care businesses looking to streamline their operations and enhance customer management. The software's strengths lie in its user-friendly interface, comprehensive features, and generally positive customer support experiences. However, potential customers should be aware of the negative feedback regarding contract cancellations and ensure they fully understand the terms before committing.

Key Features

Notable Briostack features include:

Scheduling and Routing: Efficiently manage appointments and optimize routes to save time and fuel.
Customer Management: Maintain detailed customer profiles, including service history and contact information.
Billing and Invoicing: Automate billing processes and generate invoices with ease, ensuring timely payments.
Mobile App: Field technicians can access schedules, customer information, and service details on-the-go.
Inventory Management: Track and manage inventory levels, ensuring you never run out of essential supplies.
Reporting and Analytics: Generate comprehensive reports to analyze business performance and identify growth opportunities.
Customer Portal: Provide customers with a self-service portal to view service history, make payments, and request services.
Automated Reminders: Send automated reminders to customers for upcoming appointments and overdue payments.
GPS Tracking: Monitor the real-time location of your fleet to improve accountability and efficiency.
Service Agreements: Create and manage service agreements to ensure consistent service delivery and customer satisfaction.
Customizable Forms: Design and use custom forms for inspections, service reports, and customer feedback.
Marketing Tools: Utilize built-in marketing tools to create campaigns and track their effectiveness.
Integration Capabilities: Seamlessly integrate with other software solutions like QuickBooks for streamlined operations.
Time Tracking: Record and monitor employee work hours to ensure accurate payroll and job costing.
Document Management: Store and organize important documents, such as contracts and service records, in a centralized location.
Customizable Dashboards: Tailor dashboards to display key metrics and insights relevant to your business needs.
Lead Management: Track and manage leads from initial contact through to conversion, ensuring no opportunity is missed.
Task Management: Assign and track tasks to ensure all team members are aligned and productive.
Customer Communication: Use built-in communication tools to send emails, texts, and notifications directly from the platform.
Compliance Tracking: Ensure adherence to industry regulations and standards with built-in compliance tracking features.