Categories:

#27

Axxerion is ranked #27 in the Manufacturing Maintenance Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Axxerion Pricing

Based on our most recent analysis, Axxerion pricing starts at $3,500 (Annually).

Price
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Starting From
$3,500
Pricing Model
Annually
Free Trial
No

Training Resources

Axxerion is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Axxerion:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Axxerion Benefits and Insights

Why use Axxerion?

Key differentiators & advantages of Axxerion

  • Control Costs: Manage overhead costs more easily with automated invoicing, digital payments, sales potential analysis, and integration of labor and materials cost into a single platform. Manage financial tasks such as budgets, balance sheets, invoices and more without leaving the platform. 
  • Manage Projects: Streamline project timelines, event management, construction, consulting and relocations. Save time and money by centralizing communication, financial management and resource planning to optimize projects. 
  • Convenient: A user-friendly interface and highly configurable options make this system excellent for users needing customization and ease-of-use. Managers can add and remove fields to customize the system and improve user adoption. 
  • Accessible: Web-based deployment makes it accessible from any device with an Internet connection. 
  • Track, Monitor and Manage Assets: Keep maintenance teams on-track and focused with task hierarchies and issue tracking. Managers can set projected timelines and resources, then track how closely those projections are met for accurate forecasting and labor management. 
  • Simplify Labor Management: Maintenance team members can submit their timesheets, daily or weekly, directly to project tasks where they can be reviewed, edited and approved. Management can break down labor resources, identify pain points and calculate KPIs. 
  • Make Smarter Business Decisions: Make data-driven decisions through advanced reporting and analytics. Hundreds of prebuilt and customizable reports provide valuable insights into a variety of metrics. 

Industry Expertise

Axxerion specializes in serving organizations that provide healthcare, municipalities, nonprofits, transportation and more.

Axxerion Reviews

Average customer reviews & user sentiment summary for Axxerion:

User satisfaction level icon: excellent

300 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Axxerion reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly: It’s easy to navigate, find and use tools, according to 68% of user feedback on this feature.
  • Simple Implementation: Implementation is simple and quick, with end-to-end user support, as indicated by 100% reviews on this aspect.
  • Customer Service: According to 60% of reviews on customer service, Axxerion offers consistent and quick support.
  • Easy Configuration: Users can easily configure the tools and functions to fit the unique requirements of their business, according to 100% of reviews on its configuration.
  • Out-of-the-Box Features: All reviews on features indicate that it offers comprehensive and ready-to-go features such as property asset management, work orders, property inspections, reporting and preventative maintenance.

Cons

  • Difficult to Use: Users have reported that the software can be difficult to navigate and use, especially for those who are not familiar with facility management software.
  • Limited Customization: Axxerion offers limited customization options, which can be frustrating for businesses with specific needs.
  • Reporting Issues: Some users have complained about the reporting functionality, finding it cumbersome or limited in its ability to generate the specific reports they need.

Researcher's Summary:

Are users axxelerating their facility management with Axxerion, or are they stuck in neutral? User reviews from the past year paint a mixed picture of this software. While some users praise its customizability, allowing them to tailor the platform to their specific needs, others find the interface clunky and difficult to navigate. A key strength highlighted by users is Axxerion's robust reporting capabilities, enabling them to easily track key performance indicators like work order completion rates and equipment maintenance costs. However, some users express frustration with the software's limited mobile functionality, hindering their ability to manage tasks on the go.

A major differentiator for Axxerion is its comprehensive suite of features, covering everything from preventive maintenance scheduling to space optimization. This breadth of functionality makes it a one-stop shop for facility managers, eliminating the need for multiple disparate systems. However, this comprehensiveness can also be a double-edged sword, as some users find the sheer number of features overwhelming, particularly during the initial onboarding process. Overall, Axxerion seems best suited for larger organizations with complex facility management needs and dedicated resources for training and implementation. Smaller organizations with simpler requirements might find the software's extensive functionality and associated learning curve to be overkill.

Key Features

  • Work Orders: Tracks work order progress among individual technicians, between teams or for an entire organization. Management can assign and schedule work orders, create work categories and manage role-based access. 
  • Document Management: Search, view, edit, share and download documents associated with assets, projects and more. Internet access and storage ensures documents are always the most recent version. 
  • Scheduled Maintenance: Workflow assignments, approval requirements and purchasing processes ensure workflows operate smoothly. Supports task hierarchies with projected timelines, dependencies, and technician assignment days, weeks or months in advance. 
  • Financial Management: Offers: 
    •  Multiple general ledgers, invoicing, accounts payable/receivable and balance sheets. 
    •  Account charts, profit and loss tracking, and budgeting. 
    •  Purchase orders and currency conversions. 
    •  Tax calculation for multiple sites and payments or collections via batched orders. 
  • Asset Management: Includes asset catalogs, location tracking, purchasing, warranties and maintenance histories, asset reservations or assignment, and security rights. 
  • Dashboards: Provides at-a-glance insights via charts, graphics, lists and other visualizations. Set custom filters and formulas to generate reports and display them visually or via tables. 
  • Inventory Management: Saves costs by optimizing inventory stock and order quantities. Provides a complete overview of stock, including current, minimum and maximum inventory levels, packaging units, orders and more. View products as separate units such as price, currency and dimensions. 
  • CRM: Centrally manage all contact details, map organizational structure, amend details with a single entry, track all forms of customer interaction, and manage and monitor leads effectively. 
  • Human Resource Management: Post job vacancies with details like pay scales and candidates profiles, simplify employment procedures through custom workflows, log absences, and perform digital file-keeping. 
  • Purchase Management: Manages data for products, services, suppliers, reductions and more. Supports the purchase-to-pay-process and creation of product features to facilitate product searches. 
  • Space Management: Helps optimize the workforce, access interactive plans, plan moves and navigate via online devices or in-office kiosks. Facilitates finance management, catering and real-time insights. 
  • Catalog Management: Effectively manage information, access it from several locations and share it with current and prospective clients. 
  • Bidding and Procurement: Select and send invitations to contractors and suppliers to send bids through email, compare prices and services, and generate relevant work or purchase orders. 
  • Lease Management: Manages multiple leases, subleases and amendments, vacancy and occupancy, lease expiration dates, payment requests and invoices, and more. 

Limitations

User feedback suggests the following product limitations at the time of this review:

  •  Pulling reports is slow and challenging. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: Unavailable.
schoolTraining: Offers several hands-on and digital training options including overview video sessions, solution-focused training, developer courses, admin training, implementation training and more. Users can schedule personalized on-site training programs too.
local_offerTickets: Unavailable.
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