SAP Business One Reviews & Pricing
by SAP, Inc. | Founded 1972, Weinheim, Germany
Categories:
What is SAP Business One?
Industry Specialties: Serves all industries
SAP Business One is a comprehensive ERP application that helps users manage all aspects of their business affordably. It supports inventory, accounting and financials, project management, purchasing, sales, customer service, operations and human resources. SAP Business One is easy to implement and scales with users’ businesses. It streamlines processes, gives insight and supports better decision making to drive growth and profitability.
SAP Business One runs on both Microsoft SQL and SAP HANA servers, allowing users to choose whichever suits them. Users can take advantage of functionalities, processes and best practices designed for specific industries with inclusions for small and mid-size organizations. They can align all the aspects of their operations to match the needs of modern customers. They can also predict, plan and streamline demand to deliver the goods shoppers want.
Pros
|
Cons
|
PRICE
$
$
$
$
$
COMPANY SIZE
DEPLOYMENT
PLATFORM
Try Before You Buy.
Request a Free Demo Today!
Request Demo
It's completely free!
Product Screenshots and Videos
SAP Business One Pricing
Based on our most recent analysis, SAP Business One pricing starts at $99 (Per User, Monthly).
- Price
- $$$$$
- Starting From
- $99
- Pricing Model
- Per User, Monthly
- Free Trial
- Yes, Request for Free
Training Resources
SAP Business One is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for SAP Business One:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Product Information and Resellers
SAP Business One Benefits and Insights
Why use SAP Business One?
Key differentiators & advantages of SAP Business One
- User-Friendly Interface: Gives users a single view of all verticals, applications and locations for complete control.
- Integrated and Customizable: Its integrated solution captures critical business data. Gives employees actionable insights they can spread across the company.
- Total Control over Finances: Provides users with a set of tools to streamline and manage their financial operations. Automates daily accounting tasks like journal entries, maintaining general ledgers and supporting multi-currency transactions and tax calculations.
- Helps Create Customer Loyalty: Has tools to manage and streamline the sales process and customer lifecycle. Integrated capabilities give a complete view of customers and prospects, letting users increase sales and customer satisfaction.
- Increases Margins: Takes a systematic approach to the procurement process, from requesting and receiving vendor quotes to creating purchase requests and processing payments.
- Increased Transparency: Informs users about inventory, item location and inbound and outbound shipments. Assign value to inventory using multiple costing standards, track transfers and monitor stock levels, providing increased transparency into stocks and inventory.
- Generate Timely Reports: Reporting and analytical tools like SAP Crystal Reportsgather data from different sources to generate accurate and timely reports. Allows users to choose from multiple report formats.
- Make Better Decisions: Access pre-defined dashboards to accelerate decision making. Use custom-designed queries and forms to define exchange rates, authorization parameters, import and export functions for data and email.
- Provides Visibility: Captures critical information across all verticals like operations, sales, finance and customers and makes it available across the company. Integrate data into one system, eliminating double entries and related errors. Supports workflow-based alerts that prompt automatic responses.
Industry Expertise
SAP Business One is designed for small and medium-sized businesses. It is available in 28 languages and has 44 localized versions and provides multi-currency support. It has 800 local partners and has been implemented in 150+ countries with over 60,000 customers across the globe. SAP Business One is modular, supports 500 add-on solutions and has a network of over 800 partners across the world.
SAP Business One Reviews
Based on our most recent analysis, SAP Business One reviews indicate a 'great' User Satisfaction Rating of 83% based on 416 user reviews from 5 recognized software review sites.
Synopsis of User Ratings and Reviews
Based on an aggregate of SAP Business One reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
SAP Business One receives mixed reviews, praised for its user-friendly interface and scalability but criticized for limited reporting and customization options. Users appreciate its intuitive design and ability to grow alongside their businesses, often citing its "smooth implementation" and "ease of use for non-technical staff." However, some lament the "lack of advanced features" compared to competitors like NetSuite and Acumatica, wishing for more robust reporting and analytics capabilities. One user shared, "It's great for basic tasks, but for in-depth analysis, I need something more powerful."
Customization is another point of contention. While some users find the built-in tools sufficient for their needs, others feel limited by the "dependence on coding for complex modifications." This can be a deal-breaker for businesses with unique workflows or niche requirements. One reviewer, comparing SAP Business One to Acumatica, commented, "Acumatica offers more flexibility and customization options without needing to involve developers."
Despite its limitations, many users commend SAP Business One's mobile access and industry-specific add-ons. The ability to access data and manage tasks on the go is a major plus for businesses with mobile workforces. Additionally, the availability of industry-specific modules, like those for manufacturing or retail, caters to specific needs and streamlines processes. One user, running a manufacturing business, stated, "The SAP Business One add-on for inventory management has been a game-changer for us, allowing us to track stock levels and optimize production in real-time."
Overall, SAP Business One is a viable option for small and mid-sized businesses seeking a user-friendly and scalable ERP solution. However, its limitations in reporting, customization, and advanced features might pose challenges for businesses with complex needs or those looking for in-depth data analysis. Carefully evaluating your specific requirements against the strengths and weaknesses of SAP Business One and its competitors will help you determine if it's the right fit for your growing business.
Key Features
- Financial Management: Comes equipped with tools designed for financial operations to reduce errors, improve margins and support profit-oriented decision making.
- Accounting: Automates key accounting processes like accounts receivable, journal entries and accounts payable.
- Controlling: Control budgets, track fixed assets and cash flow and oversee project costs efficiently and accurately.
- Fixed Asset Management: Manage fixed assets virtually, removing the need for manual data entry.
- Banking and Reconciliation: Process payments, reconciliations and bank statements quickly through multiple methods like cash, checks and bank transfers.
- Financial Analysis and Reporting: Improve audit review and planning processes by creating customized and standard reports supported by real-time data.
- Customer and Sales Management: Manage the entire customer lifecycle and sales process using this feature, starting from contact through sales, service and support.
- Opportunity Management: Tracks lead activities and sales opportunities across the entire sales cycle, from initial contact to sale.
- Marketing Campaign Management: Make, manage and examine marketing campaigns to convert prospects into customers to increase sales and profitability.
- Customer Management: Manages and synchronizes customer contacts in Microsoft Outlook by storing critical customer information in a single place.
- Service Management: Lets users promptly respond to service calls by creating and managing service agreements and warranty contracts.
- Reporting and Analysis: Comes equipped with pre-designed templates to generate detailed reports on sales processes, from forecasting to tracking the complete pipeline.
- Mobile Sales: Lets sales teams manage their data from anywhere at any time using mobile devices.
- Purchasing and Inventory: Control costs and optimize purchasing habits by overseeing the order-to-pay cycle. Manages invoices, receipts, payments and returns.
- Procurement: Improves audits by letting users view information trails, match documents and handle multiple currencies. Streamlines the procurement process by managing purchase orders, returns and goods receipts.
- Data Management: Interface centralizes the purchasing process by managing data. Lets users view purchase analyses and account balances and maintain purchasing data, including tax data and price lists.
- Warehouse Management: Synchronize inventory levels and goods receipts in real time, letting users plan out their purchases. Create accounts payable invoices from goods receipts and purchase orders.
- Accounts Payable: Allows users to reduce costs and improve supply-chain relationships. Create and process accounts payable, credit memos, cancellations and invoices.
- Reporting: Gives users an overview of their business by generating reports in multiple formats.
- Business Intelligence: Create accurate and timely reports with the help of reporting tools and integrated analytics.
- Report Creation: Gives users access to data from various sources and creates new reports in multiple formats with low IT overheads.
- Intuitive Tools: Gives users insights by allowing them to drag and drill down into data. They can also use workflow alerts and search assistance.
- Analytics: Improve sales performance and cash balance visibility with performance indicators and analytics.
- Data Visualization: Supports data visualization to enhance reports.
- Analysis and Reporting: Help employees make better decisions by capturing and analyzing critical data and making it available in real time.
- Reports and Dashboards: Design interactive and intuitive reports and dashboards that help managers track costs, cash flow and revenues. Evaluates performance metrics.
- Real-time Analytics: Access and evaluate data faster with analytics. Support data searching and the creation of ad hoc and standard reports.
Approach to Common Challenges
- Data Silos and Invisibility: Eliminate data duplication and gain real-time insights across departments with a single, centralized platform. SAP Business One integrates all core functions – sales, finance, operations, inventory, and customer service – providing a holistic view of your business.
- Inefficient Processes and Workflows: Streamline operations and boost productivity with automated workflows and pre-configured business processes for common tasks. SAP Business One offers customizable workflows and user-definable fields to adapt to your unique needs, eliminating manual data entry and delays.
- Limited Reporting and Visibility: Make data-driven decisions with powerful reporting tools and pre-built dashboards. SAP Business One provides drill-down capabilities for in-depth analysis, allowing you to track KPIs, identify trends, and optimize performance.
- Lack of Scalability and Flexibility: Respond to growth and adapt to changing business needs with a scalable and flexible solution. SAP Business One easily integrates with add-on modules and third-party applications, allowing you to expand your functionality without major system overhauls.
- Poor Inventory Management and Visibility: Gain real-time inventory control with integrated inventory management features. SAP Business One tracks stock levels, forecasts demand, and optimizes inventory allocation, reducing costs and improving fulfillment accuracy.
Cost Of Ownership
Frequently asked questions regarding SAP Business One pricing include:
- Q: What is the upfront cost of SAP Business One?
A: The upfront cost depends on several factors, including the number of users, desired features, and deployment method (cloud or on-premise). On-premise perpetual licenses typically range from $1,357 to $3,213 per user, while cloud subscriptions start at $56 per user per month. Remember, additional implementation and customization costs may apply. - Q: Are there hidden costs involved with SAP Business One?
A: While SAP Business One pricing can be transparent, watch out for potential hidden costs like annual maintenance fees (up to 22% of the license cost), additional user licenses, and add-on modules. Analyzing your long-term needs and comparing subscription vs. perpetual models can help avoid surprises. - Q: How does SAP Business One compare to other ERP systems in terms of cost-effectiveness?
A: Compared to larger enterprise-grade ERPs, SAP Business One offers a more affordable entry point for small and medium businesses. However, its functionality might not be as comprehensive as dedicated industry-specific solutions. Carefully consider your business needs and compare the total cost of ownership (TCO) before making a decision.
Limitations
As of this SAP Business One review, these limitations are current:
- Relevant reports must be programmed or written. It does not have pre-defined reports.
- It offers limited options for account charts.
- Journal entries may not match applicable standards in specific countries.
- Implementation is time-consuming, and support can be slow..
- Management reporting does not reflect all critical data.
- It does not contain an HR module.
- Its interface is cluttered.
Demo Resources
Resources that provide SAP Business One demo insights include:
- Interactive Web Demo: Explore a pre-configured environment at your own pace, navigating key functionalities like sales order processing, inventory management, and financial reporting. This self-guided option allows you to personalize your experience and ask questions to a virtual assistant.
- Industry-Specific Demos: Choose from a library of industry-tailored demos showcasing how SAP Business One addresses the unique challenges of your sector. See how the solution streamlines processes for retail, manufacturing, healthcare, and other industries.
- Live Expert-Led Sessions: Connect with SAP Business One specialists for personalized demonstrations tailored to your specific needs and business goals. Discuss your pain points and explore how the software can help you achieve operational excellence.
- Customer Success Stories: Gain valuable insights from real-world examples of how businesses across diverse industries have successfully implemented and leveraged SAP Business One. Learn about their challenges, solutions, and achieved results.
- Free Trial: Experience the full capabilities of SAP Business One firsthand with a no-obligation trial period. Immerse yourself in the software and see how it can transform your business processes and decision-making.
Suite Support
SAP has a thriving community of experts and users. From the support portal, users can access their launchpad, report an incident, view incidents, download software, manage users, request keys and visit the community. Users can also view cloud availability and product documentation.
mail_outlineEmail: Email options for support are not given on the website.
phonePhone: SAP offers 24/7, toll-free support at 22551727. Users from the United States can contact SAP at +1412 3607869. Other country-specific phone numbers are given on SAP’s website.
schoolTraining: SAP offers training and certifications on their Learning Hub. It delivers training in multiple languages and formats. It offers demos, presentations, quizzes, simulations and case studies.
local_offerTickets: Tickets can be created by filling the contact form on SAP’s website.
FAQ
Frequently asked questions regarding SAP Business One include:
- Q: How easy is it to learn and use SAP Business One?
A: SAP Business One boasts a user-friendly interface designed for intuitive navigation and minimal training. Its role-based dashboards and familiar Windows-like menus cater to diverse user skillsets, making it accessible for both technical and non-technical users. However, complex customizations may require specialized training for optimal utilization. - Q: Can I customize SAP Business One to fit my specific business needs?
A: Yes, SAP Business One offers a high degree of customization through various tools and add-ons. You can tailor workflows, reports, and user interfaces to match your specific processes and data requirements. Additionally, a vast ecosystem of third-party solutions integrates seamlessly with SAP Business One, further extending its functionality and catering to niche needs. - Q: How scalable is SAP Business One? Can it accommodate future growth?
A: SAP Business One is highly scalable, supporting businesses of all sizes. Its modular architecture allows you to easily add users, features, and integrations as your business grows. The solution can be deployed on-premise or in the cloud, offering flexibility to adapt to changing needs and infrastructure limitations. - Q: How does SAP Business One integrate with other business applications?
A: SAP Business One provides seamless integration with a wide range of popular business applications, including CRM systems, e-commerce platforms, and marketing automation tools. This open architecture promotes data synchronization and streamlined workflows, eliminating the need for manual data entry and enhancing overall operational efficiency. - Q: What kind of reporting and analytics capabilities does SAP Business One offer?
A: SAP Business One comes equipped with a robust reporting engine that generates comprehensive insights into various aspects of your business. Pre-built reports and customizable dashboards provide real-time visibility into key performance indicators (KPIs), enabling data-driven decision-making and performance optimization. Advanced analytics tools further empower users to delve deeper into data, identify trends, and predict future outcomes. - Q: What are the security and compliance features of SAP Business One?
A: SAP Business One prioritizes data security with multi-layered security measures, including user access controls, data encryption, and audit trails. The solution adheres to various industry-specific compliance regulations and offers robust disaster recovery options to ensure business continuity and data integrity.
Value-Added Benefits
How OptiPro ERP adds value to SAP Business One
- Optimize Processes: Support and optimize your business processes with implementation plans that provide a path to successful deployment. Access professional services such as secure payment processing and integration with shipping providers to mitigate manual tasks for employees and create a seamless e-commerce experience. Optimized processes can result in higher profit margins, low employee turnover rates and more.
- Continuously Improve: Leverage the comprehensive FAQ library, user-training and more to get the most out of your system. This helps clients refine their efforts ranging from employee skills to business processes. Continuous improvement ensures that your business and employees are operating at their highest caliber at all times.
- Avoid Downtime: Ensure that your system is always running smoothly with customer support and technical support services. Troubleshooting, phone and online support and more further bolster consistent system efficiency. A seamless user experience and top-notch customer experience are among the benefits of minimal to nonexistent system downtime.
- Enhance Employee Skills: Choose and implement the learning method that’s best suited to your business and employee needs with self-paced e-learning, instructor-led courses and more. A customizable and flexible training plan allows employees to develop their skills and increase their business value.
Industry Expertise
OptiPro ERP serves the automotive, high tech and electronics, industrial machinery and components, medical devices, telecommunications equipment and the wholesale and distribution industries.
Additional Support and Services
Advice: Online and phone support, software deployment strategy, free webinars and training, a comprehensive library of eLearning tools, videos and multi-format resources, user-training for business managers and technical training for your IT team are included in the advice-related services offered.
Consulting: Education and services, professional services, customer services and flexible customer support plans are available.
Engineering: The professional services team offers creation of customizations and extensions.
Implementation: Software deployment strategies, tools and methodologies help clients go live in 30 days (or more) and provide a smooth implementation process. OptiPro ERP offers pre-defined or custom implementations, fixed-price implementations and needs-based deployment.
Valued-Added Benefits
How Softengine adds value to SAP Business One
- Business Needs Analysis: Analyze business processes and systems thoroughly and interview all stakeholders. Build a custom prototype using the data from the analysis and provide robust ROI metrics. Determine whether the proposed solution is feasible to implement considering the functionality and budget requirements.
- Project Deployment: Provide a deployment roadmap that outlines every step of the deployment process. It ensures safe deployment of the solution with minimal disruption to the existing business operations. The deployment roadmap includes staff training, data migration, acceptance testing, on-site support and project review after the solution is live.
- ROI Analysis: Provide a robust ROI analysis with an ROI tool. ROI analysis includes quantifiable metrics for customer satisfaction, customer retention, customer self-service, error reduction and increase in sale value per transaction. It helps users change perception, helping users to understand how their investment will prove to be fruitful a few years down the road.
- Rapid Deployment Solutions: Provide rapid-deployment solutions to ensure users meet their core business objectives within a short time period and estimate costs to deliver excellent outcomes. The best deployment practices help users quickly enhance their business processes and meet industry-specific standards.
- Standard Extensions: Help users find appropriate solutions that support specific lines of business or business processes and integrate with centralized ERP systems. It offers specific integration templates to provide a wide range of functionality to suit a particular industry or business process.
Industry Expertise
It caters to various industries such as retail, food and beverages, manufacturing and warehouse distribution.
Support and Services
Advice: It has developed a proprietary deployment roadmap known as Safe Implementation Process (SIP) to streamline implementation and minimize costly business interruptions.
Consulting: It provides tailored classroom and on-site training to suit the varying needs and abilities of a team.
Engineering: Call 818-704-7000 to get in touch with the customer support team. Users can access the support team 24/7 by phone, email or website portal.
Implementation: Softengine provides a deployment roadmap known as SIP (Safe Implementation Process). SIP includes staff training, data migration, acceptance testing, on-site support and project review.
Value-Added Benefits
How Avaniko Technologies adds value to SAP Business One
- Automation: Automate the expense claim process, sync e-commerce orders with ERP, send alerts using chatbots and send automated messages to vendors and customers to streamline operations.
- Integration: Leverage global expertise and technical experience to integrate third-party applications with an Application Programming Interface. Robust integration facilitates stronger business operations, simplifies workflows and boosts efficiency.
- Innovation: Create a seamless customer experience with innovative solutions and solve customer pain points with technologies like artificial intelligence and machine learning.
Industry Expertise
They cater to distribution, retail, pharma, manufacturing, automotive, FMCG and food production industries.
Support and Services
Advice: Document processes and leverage the right tools, design operations and processes to create an intelligent enterprise.
Consulting: Use consultation services to identify concerns and provide solutions, increase productivity, automate processes, help SMEs stay competitive and provide guidance to develop digital growth strategies.
Engineering: Gated behind customer login.
Implementation: Empower core business operations with a robust software development methodology and bring digital transformation into business processes. Experienced business analysts understand complex business processes to drive smooth implementation and make enterprise operations more intelligent.
Value-Added Benefits
How Sapphire Systems adds value to SAP Business One
- Cloud Deployment: Receive expected expenses over time, less time-consuming installations and consistent updates with cloud deployment.
- On-Premise Deployment: Govern data security and the entire implementation process.
- Solid Implementation Plan: Gain in-depth implementation plans with project management, platform specifications, scoping, risk assessment, troubleshooting and more.
- Centralizing: Merge or downsize software integrations to boost operation productivity, diminish human errors, increase process management and enhance integrity.
- Customization: Create hassle-free custom features the meet industry-specific operations.
Industry Expertise
Sapphire Systems serves various industries, including chemicals, energy, fashion and apparel, financial services and insurance, food and beverage, manufacturing, media and entertainment, nonprofits, pharmaceuticals and more.
Support and Services
Advice: Obtain advanced specialized services for clients such as system administration cover, remote server monitoring and account manager assistance, to name a few.
Consulting: Choose from several consulting options ranging from upgrade and customization to integration and implementation.
Engineering: Access full global 24-hour support, multilingual features, telephone and online assistance and remote and on-site analytics to catch bugs and rectify issues.
Implementation: Acquire implementation tactics for companies of all sizes. Monitor data maps and migration plans, view focused project management support, promptly tackle obstacles and utilize customer training.
Value-Added Benefits
How VistaVu Solutions adds value to SAP Business One
- Expedite Productivity: Tailor programs that meet any organization's needs and diminish operational fees.
- Quick Go-Live Times: Utilize efficient practices and review estimated fees to hit go-live time between eight and 12 weeks.
- Technological Integrations: Think over and pick from diverse integrations from solutions and the internet of things (IoT) to automation via artificial intelligence (AI).
- Boosts Revenue Objectives: Collaborate with licensed product experts to confirm desired platforms align with the organization's goals.
- Software Connectivity: Link this reseller's products with in-house or endpoint applications. Grow products without additional IT teams.
Industry Expertise
VistaVu caters to several sectors: distribution, high-tech manufacturing, aerospace and defense, industrial field services, industrial machinery and components and life sciences.
Support and Services
Advice: Utilize knowledge from authorized software experts or access resources and Q&A conversations.
Consulting: Ask about improvement areas, reach out to developers for personalized customizations and review specific pre-set industry accessories.
Engineering: Send an emails to [email protected] for technical or support questions.
Implementation: Review predictable expenses to increase ROI and gain thorough practices for rapid go-live times between eight and 12 weeks.
Analyst Verified
Product Screenshots and Videos
Value-Added Benefits
How BWISE adds value to SAP Business One
- Develop Planned Installations: Work with experts for strategic and effective implementation plans. Support staff also offer helpful services in post-go-live phases.
- Learn From the Experts: Collaborate with BWISE professionals for an implementation plan similar to SAP's methodology for better results. This technique increases speed and stays within budget.
- Improve Centralization: Manage REST APIs or the universal adaptor for best system integration flexibility. Govern extensions or third-party add-ons for strengthened workflow consolidation.
- Boost Efficiency: Pick and choose from several add-on modules, including electronic data interchange (EDI), eCommerce, mobile sales and services and more, for a wider range of tools and increase productivity.
Industry Expertise
BWISE specializes in numerous industries, such as consumer products, industrial machinery and components, retail, professional services and wholesale distribution.
Support and Services
Advice: Offers warehouse intelligent system experts (WISE) to streamline warehouse processes and give improved competitor advantages. WISE can merge with SAP Business One for real-time warehouse operation supervision.
Consulting: Not specified.
Engineering: 24/7 technical and customer issue support.
Implementation: Offers five steps — project planning and preparation, blueprinting, realization, final preparation and post-go-live support — for an on-time, in-scope and on-budget implementation processes.