QT9 ERP Reviews & Pricing

by QT9 Software | Founded 2005, Aurora, IL

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Overview Pricing Benefits Reviews Features

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What is QT9 ERP?

Industry Specialties: Serves all industries

QT9 ERP unifies sales, manufacturing, inventory, purchasing and financial management functions. It automates day-to-day operations to boost productivity, profitability and efficiency. It accelerates innovation with next-generation mobile capabilities. It dynamically populates forms with data inherited from other modules to save time and reduce errors.

It offers cloud and on-premise deployment options with quality management integration to boost productivity and reduce risks.

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User Sentiment

Based on 64 reviews:

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QT9 ERP Pricing

Based on our most recent analysis, QT9 ERP pricing starts at $2,200 (Per User, Annually).

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Starting From: $2,200
Pricing Model: Per User, Annually
Free Trial: Yes, Request for Free

Training Resources

QT9 ERP is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for QT9 ERP:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

QT9 ERP Benefits and Insights

Why use QT9 ERP?

Key differentiators & advantages of QT9 ERP

Boost Productivity: Automate tasks, optimize production, streamline processes from sales to fulfillment and synchronize purchase orders, receipts, invoices and inventory to accelerate product delivery. It boosts productivity and helps manufacturers meet customer demands and adapt to dynamic market needs.
Centralize Operations: Keep information organized in one place to eliminate redundancies and mitigate the need to switch between systems. Share data across various sites and functions from a single location.
Track Business Performance: Stay up-to-date on past, present and future business activities. Spot inefficiencies and overlaps in business operations to make amendments. Achieve greater visibility into business performance to make strategic decisions.
Get 360-Degree View of Customers: Drill down and filter data to access real-time customer insights. View customer interactions and turn data-driven insights into opportunities via interactive customer dashboards.
Simplify Shop Floor Processes: Empower employees to edit job data and track work orders across the shop floor from a kiosk or tablet. It mitigates the need for spreadsheets that require manual data entry and constant updates.

Industry Expertise

It caters to various industries, including food, manufacturing, medical, pharmaceutical and plastics.

QT9 ERP Reviews

Average customer reviews & user sentiment summary for QT9 ERP:

64 reviews

95%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of QT9 ERP reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Intuitive Interface: Users praise QT9 for its user-friendly design, making it easy to navigate and find information quickly.
Comprehensive Reporting: QT9 offers robust reporting features, allowing businesses to generate detailed reports on various aspects of their operations, such as sales, inventory, and financials.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by QT9, ensuring they receive assistance when needed.

Cons

Difficult to Use: Some users find it challenging to navigate and utilize QT9's features effectively, leading to frustration and decreased productivity.
Limited Customization: Users have expressed concerns about the platform's inflexibility in tailoring the system to their specific business processes, making it difficult to accommodate unique workflows.
Reporting Challenges: Generating comprehensive and insightful reports can be cumbersome, limiting the ability to gain valuable business insights.

Researcher's Summary:

Over the past year, user reviews for QT9 ERP have been largely positive, with many highlighting its user-friendly interface and robust feature set. Compared to similar products like SAP Business One and NetSuite, QT9 ERP stands out for its ease of use and quick implementation. Users appreciate the software's modular design, which allows for customization to fit specific business needs without overwhelming complexity. One user noted that the software's intuitive dashboard made it easy to track key performance indicators, a feature that was less straightforward in other ERP systems they had used.

However, QT9 ERP is not without its drawbacks. Some users have reported occasional glitches and a lack of advanced reporting features. For instance, a few reviews mentioned that the software's reporting capabilities are not as comprehensive as those offered by Microsoft Dynamics 365. Despite these issues, the customer support team has received praise for their responsiveness and effectiveness in resolving problems quickly.

What truly differentiates QT9 ERP is its integrated quality management system (QMS), which is particularly beneficial for industries with stringent regulatory requirements. This feature is crucial for companies in the manufacturing and healthcare sectors, where compliance is non-negotiable. One user from a medical device company highlighted how the QMS module helped them streamline their compliance processes, saving both time and resources.

QT9 ERP is best suited for small to mid-sized businesses that need a flexible, easy-to-implement ERP solution with strong quality management capabilities. Its user-friendly interface and responsive customer support make it an excellent choice for companies looking to improve operational efficiency without the steep learning curve associated with more complex ERP systems.

Key Features

Customer Management: Maintain customer purchased items and track customer-specific inventory, product descriptions, part numbers and notes. Access customer details, including contact numbers, sales terms, credit limits, ship to locations, item assignments and more via the customer management module.
Sales Management: Leverage its sales management module to visualize sales trends with graphs, charts and customizable reports. Track sales performance by product, customer, category, sales representative, year, quarter, month and more. Identify errors in real time with interactive color-coded dashboard grids.
Supplier Management: Create, track and maintain supplier purchased items and pricing in one location. Store contacts, documents and certificates related to each supplier. Streamline communication with suppliers via a web portal and access real-time insights through the supplier management module.
Price Quoting: Create and centralize price quotes and adapt to quote requirement changes. View open price quotes by type and status via a dashboard and make strategic projections based on data insights from different locations.
Automate Shipping: Create shipping labels with barcodes, bills of lading and packing lists with a single click. Attach scans or screenshots to shipping records. Use the customer web portal to display real-time shipment status to customers.
Financial Management: Produce financial statements, view detailed accounting transactions and control general ledger account and sub-account structure with unlimited account types. Use dashboards, charts and graphs to get a clear view of financial statuses and drill-down capabilities to see all entries.
Shop Floor Management: Track work orders across the shop floor from a kiosk or tablet. Leverage the self-service platform to enable employees to manage tasks, view job orders or update records. Compare projected job times with actual job times using real-time data entry on the shop floor to identify inefficiencies.
Inspections: dentify and track non-conforming products and issues that require corrective action. Segregate all inspections from purchase orders into a dashboard. Monitor suppliers that are repeat offenders and reduce manufacturing deficiencies based on bad materials.
Bill Of Materials(BOM): Build a BOM, centralize BOM records and track other rates like overhead, indirect labor, machine rates and more. Receive automated alerts for minimum stock levels, improve forecasting and link a BOM straight to a quote.
MRP Planning: Maintain adequate inventory levels to simplify inventory planning. Auto-create purchase orders and view production and sales order requirements, lead times and inventory levels. Export to Excel for advanced analysis.

Limitations

At the time of this review, these are the limitations according to user feedback:

Lacks customization capabilities for modules and forms.
Lacks advanced search and reporting capabilities.
Lacks robust documentation.

Suite Support

Users can provide new features ideas to be incorporated into the solution as a part of the support request program.

Email: [email protected], [email protected] (Ireland).

Phone: Live, personalized phone support available. +1 (866) 913 5022 (USA), +353 87 689 5785 ( Ireland), +61 03 8592 2185 (Australia).

Training: It offers a help section, webinars and training academy with a library of resources and 24/7 access. Online training is unlimited and users can schedule personalized meetings. There are tutorial videos that display the products’ key components and how-to-manuals with step-by-step instructions on common operations. Monthly webinars are available to learn about system features.

Tickets: Submit tickets to resolve technical issues.