Oracle EBS Reviews & Pricing

by Oracle America | Founded 1977, Santa Clara, CA

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What is Oracle EBS?

Industry Specialties: Serves most industries

Oracle EBS is an integrated suite of business applications designed to automate core business processes across finance, supply chain, project management, and human resources. It's a comprehensive solution ideally suited for large and mid-sized enterprises seeking to streamline operations, improve efficiency, and gain insights into their business. Oracle EBS boasts a wide range of features, including robust financial management tools, advanced supply chain functionalities, collaborative project management capabilities, and comprehensive human resources modules. Users appreciate its scalability, flexibility, and powerful reporting and analytics capabilities. Pricing for Oracle EBS varies depending on the specific modules chosen, the number of users, and the size of the organization. Generally, it falls within a range of $100,000 to $1 million per year, with payment options including annual subscriptions and licensing fees. While user experiences can vary, Oracle EBS is known for its robust functionality, scalability, and ability to integrate with other applications. However, some users report challenges with the complexity of the system and the need for specialized expertise to implement and maintain it.

Pros

Scalable
Comprehensive
Robust
Integrates well
Powerful reporting

Cons

Complex
Expensive
Requires expertise
Not user-friendly
Limited customization

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 753 reviews:

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Oracle EBS Pricing

Based on our most recent analysis, Oracle EBS pricing starts at $1,000 (Per User, Monthly).

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Starting From: $1,000
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

Oracle EBS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Oracle EBS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Product Information and Resellers

Product Information

SoftArt Solutions

Oracle EBS Benefits and Insights

Why use Oracle EBS?

Key differentiators & advantages of Oracle EBS

Streamlined Operations: Automate core business processes across finance, supply chain, project management, and human resources. Free up resources and improve overall efficiency.
Enhanced Visibility: Gain real-time insights into your business performance with powerful reporting and analytics. Make data-driven decisions and improve strategic planning.
Increased Agility: Adapt to changing market conditions and customer demands quickly and efficiently. Stay competitive in today's dynamic business environment.
Reduced Costs: Optimize resource allocation, eliminate redundant processes, and minimize errors. Improve your bottom line and achieve financial sustainability.
Improved Collaboration: Foster seamless communication and collaboration across departments. Break down silos and achieve better outcomes.
Enhanced Security: Protect your sensitive data with comprehensive security features and compliance tools. Ensure the integrity and confidentiality of your information.
Scalability: Grow your business without limitations. Easily accommodate expanding data volumes and increasing user requirements.
Integration: Connect seamlessly with other applications and systems to create a unified business ecosystem. Improve data flow and access information easily.
Improved Decision Making: Gain deeper insights into your business and make better-informed decisions. Drive growth and profitability.
Enhanced Customer Satisfaction: Deliver exceptional customer service with improved responsiveness and efficiency. Build stronger relationships and loyalty.

Industry Expertise

This platform serves numerous sectors such as automotive, food and beverage, hospitality, healthcare, financial services, oil and gas, and education, just to name a few.

Oracle EBS Reviews

Average customer reviews & user sentiment summary for Oracle EBS:

753 reviews

81%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Oracle EBS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Comprehensive Functionality: Oracle EBS offers a wide range of integrated modules covering various business functions, eliminating the need for multiple disparate systems. This allows for streamlined operations, improved data consistency, and enhanced visibility across the organization.
Scalability and Performance: Oracle EBS is designed to handle large volumes of data and transactions, ensuring smooth operation for growing businesses. This allows users to scale their operations confidently without worrying about performance bottlenecks.
Security and Reliability: Oracle EBS boasts robust security features and a proven track record of reliability, providing peace of mind for businesses. This includes features like user access controls, data encryption, and disaster recovery capabilities.
Customization Options: Oracle EBS offers flexibility for customization through configuration, extensions, and development tools. This allows businesses to tailor the system to their specific needs and processes, leading to increased efficiency and productivity.
Large Community and Support: Oracle EBS benefits from a vast user community and extensive support resources. This includes online forums, knowledge base articles, and dedicated support teams. This allows users to find answers to their questions quickly and easily, and to access valuable insights and best practices from other users.

Cons

Initial Cost and Implementation: Oracle EBS comes with a high initial cost for licenses, hardware, and implementation. Additionally, implementation can be complex and time-consuming, requiring specialized expertise.
Technical Complexity: Oracle EBS is a complex system with a steep learning curve. This can be challenging for smaller businesses with limited IT resources, requiring training and potentially additional staff.
Limited Cloud Flexibility: While Oracle offers EBS on its cloud platform (OCI), it primarily caters to on-premise deployments. This may limit flexibility for businesses seeking a fully cloud-based solution.
Customization Challenges: While customizable, extending EBS functionality can be complex and require specialized developer expertise. This can add significant costs and ongoing maintenance overhead.
Vendor Lock-in: Using Oracle EBS can lead to vendor lock-in, as migrating to other systems can be expensive and difficult. This can limit flexibility and bargaining power for businesses.

Researcher's Summary:

User reviews of Oracle EBS paint a picture of a powerful, comprehensive ERP system with a steep learning curve and high cost. Many users praise its extensive functionality, scalability, and strong security features, noting that it eliminates the need for multiple disparate systems and enhances operational efficiency. They also appreciate its vast community and comprehensive support resources, offering quick answers to questions and valuable insights. However, some users criticize the initial cost and complex implementation process, highlighting the need for specialized expertise and significant resources. Others find the system overly complex and challenging to learn, particularly for smaller businesses with limited IT capabilities. Additionally, the limited cloud flexibility and vendor lock-in concerns raise questions about long-term scalability and cost control compared to alternative cloud-based solutions like SAP S/4HANA and Microsoft Dynamics 365. "Oracle EBS is a powerhouse of functionality, but it comes at a price," shared a user. "The initial investment is significant, and the implementation process is no walk in the park. However, once up and running, it streamlines operations and provides unparalleled visibility across the organization." Another user commented, "The learning curve for EBS is steep, but the vast community and support resources make it a manageable challenge. The ability to customize the system to our specific needs is invaluable." However, a user cautioned, "While EBS is a robust system, its complexity can be overwhelming for smaller businesses. Additionally, the limited cloud options and vendor lock-in raise concerns about future flexibility and cost feasibility." Overall, user reviews present Oracle EBS as a powerful solution for large organizations that can afford the upfront investment and have the resources to manage its complexity. However, its strengths are balanced by significant challenges, prompting careful consideration of alternative options, especially for smaller businesses and those seeking a more cloud-native approach.

Key Features

Order Management
- Quoting: Access automatic quoting and approval protocols to increase sales and diminish cycle times. Generate and share quotes across multiple channels for easy collaboration.
- Trade Management: Craft budgets according to products, brands, clients, regions and categories. Superintend indirect sales and chargebacks.
- Sales Contracts: Detect risks or utilize corporate regulations by evaluating clause usages. Implement customizable bins for quick key contract searches.
- Proposals: Track client proposal histories easily. It supports several output formats, like RTF and PDF.
Logistics
- Inventory: Access discrete, process and spare part items in one centralized system. Merge with distributed execution solutions like third-party logistics providers and distributed warehouse platforms.
- Yard Management: Conduct dock scheduling, execute real-time trailer management and perform tool check-ins and outs.
- Warehouse Management: Utilize planned cross-docking, quality inspections, returns processing and more.
- Landed Cost Management: Divide charges according to weight, volume, quantity and value via the allocation engine. Work with numerous currencies and measurement units.
Manufacturing
- Configure to Order: Produce and upkeep assemble to order or pick to order methodologies intuitively. Strategize and govern intricate supply chain models and configurations.
- Master Production Scheduling: Employ what-if calculations to review unexpected order effects. Sort data buckets according to days, weeks, months or quarters.
- Quality: Orchestrate closed-loop corrective and preventative actions. Conduct quality management system audits. Utilize multimedia attachments.
- Flow Manufacturing: Sequence and planning skills to produce direct client orders. Sync component replacements for build-to-order or customized factors.
Financials
- Treasury: Leverage real-time position management and simplify in-house banking practices.
- Loans: Benchmark loan conditions according to program rules and govern numerous disbursements. Automate loan accounting and reporting and customize calendars to align with business goals.
- Credit Management: Add new data points, allocate rules-based analyst responsibilities and access more than 300 pre-set credit information points.

Approach to Common Challenges

Data Silos and Lack of Visibility: Oracle EBS offers a single, unified platform for managing all core business processes, eliminating data silos and providing real-time insights into organizational performance.
Manual Processes and Inefficiency: Oracle EBS automates key workflows across finance, supply chain, project management, and HR, streamlining operations and reducing manual effort.
Limited Scalability and Flexibility: Oracle EBS is designed to scale with your business, easily accommodating growing data volumes and user requirements. Customize the platform to meet specific needs.
Security Concerns and Compliance: Oracle EBS provides comprehensive security features and compliance tools to protect sensitive data and ensure adherence to industry regulations.
Integration Challenges: Oracle EBS seamlessly integrates with other applications and systems, facilitating data flow and breaking down barriers between departments.
Lack of Robust Reporting: Oracle EBS offers powerful reporting and analytics capabilities, providing users with actionable insights to make informed decisions.
High Costs and Complexity: Oracle EBS offers various deployment options and subscription plans, allowing you to choose the most cost-effective and manageable solution for your needs.
Limited Visibility into Inventory and Supply Chain: Oracle EBS provides real-time inventory tracking and supply chain management tools, optimizing stock levels and minimizing disruptions.
Inefficient Project Management: Oracle EBS facilitates collaborative project management, offering tools for planning, budgeting, tracking progress, and communicating effectively with stakeholders.
Poor Decision Making Due to Lack of Data: Oracle EBS offers comprehensive data warehousing and analytics functionalities, enabling data-driven decision making and strategic planning.

Cost of Ownership

Frequently asked questions regarding Oracle EBS pricing include:

Q: What is the upfront cost of Oracle EBS?
A: The upfront cost for Oracle EBS varies depending on the specific modules chosen, the number of users, and the size of the organization. Typically, the cost ranges from $100,000 to $1 million, with various payment options available, including annual subscriptions and licensing fees.
Q: What are the ongoing costs associated with Oracle EBS?
A: Beyond the initial purchase, ongoing costs for Oracle EBS include:
- Software maintenance and support: Typically, this is around 20% of the initial license fee.
- Hardware and infrastructure: This can vary depending on the size and complexity of your implementation but can be significant.
- Training and consulting: Implementing and using Oracle EBS effectively often requires additional training and consulting services, which can add to the overall cost.
Q: How does the cost of Oracle EBS compare to other ERP solutions?
A: Oracle EBS is a high-end ERP solution with a price tag to match. However, it boasts a vast range of features and functionalities, making it suitable for large and complex organizations. Compared to other similar solutions, Oracle EBS can be more expensive upfront but may offer lower long-term costs due to its robust features, scalability, and potential for efficiency gains.

Limitations

Notable limitations of Oracle EBS include:

Complexity: The platform's vast features and functionalities can make it complex to learn and use, potentially requiring extensive user training and specialized expertise.
Cost: With a high upfront investment and ongoing support costs, Oracle EBS can be expensive to implement and maintain, making it less budget-friendly for small businesses.
Limited Customization: While offering configurable options, the platform's core functionalities might not align entirely with specific business processes, requiring additional development or workarounds.
Integration Challenges: Integrating Oracle EBS with other applications and systems can be complex and require technical expertise, potentially increasing cost and implementation time.
Scalability Concerns: While scalable, scaling Oracle EBS to accommodate significant data growth or user increases can be resource-intensive and require additional investment in infrastructure and resources.
Limited Cloud Options: Although cloud deployments are available, on-premise implementations remain the dominant configuration, limiting flexibility for businesses seeking a fully cloud-based solution.
User Interface: The user interface of Oracle EBS can be perceived as outdated and less user-friendly compared to modern ERP solutions, potentially impacting user adoption and efficiency.

Demo Resources

Resources that provide Oracle EBS demo insights include:

Oracle Cloud Infrastructure (OCI) Marketplace: Download a free 30-day trial of Oracle EBS R12.2.11 on OCI. Explore pre-configured environments with sample data and experience the platform's features firsthand.
Oracle EBS Hands-on Labs: Access a collection of interactive labs covering various Oracle EBS functionalities. Complete guided exercises on a range of topics, including financials, supply chain, and human capital management.
Oracle EBS Documentation Library: Find comprehensive user guides, technical manuals, and reference books for all Oracle EBS modules. Gain in-depth knowledge of the platform's capabilities and functionalities.
Oracle EBS Online Community: Engage with fellow Oracle EBS users and experts in the online forum. Ask questions, share experiences, and seek troubleshooting assistance.

Suite Support

Email: Not specified.

Phone: Information currently unavailable.

Training: Oracle University and certification classes.

Tickets: Not specified.

FAQ

Frequently asked questions regarding Oracle EBS include:

Q: How do I upgrade my Oracle EBS version?
A: Upgrading Oracle EBS requires careful planning and execution. Oracle offers detailed documentation and migration tools to guide users through the process. Each upgrade involves specific steps and considerations based on the source and target versions. For instance, migrating from EBS 11i to R12 requires different steps than upgrading from R12.1 to R12.2. Consult official resources and consider seeking expert assistance to ensure a smooth and successful upgrade.
Q: How do I integrate Oracle EBS with other systems?
A: Oracle EBS provides various integration options, including pre-built connectors, APIs, and middleware solutions. The approach depends on the specific system and desired functionality. For example, integrating with Salesforce might involve different methods than integrating with a custom ERP system. Utilize Oracle's integration tools and consult documentation for guidance on integrating specific systems.
Q: How do I customize Oracle EBS?
A: Oracle EBS offers flexibility for customization through various mechanisms. Users can configure existing functionality, extend features with custom code, and leverage development tools. For example, customizing security roles or tailoring reports to specific needs are possible through configuration. More complex customizations, like building custom applications, require deeper understanding of Oracle EBS development tools and frameworks.
Q: How do I troubleshoot common Oracle EBS issues?
A: Oracle provides extensive resources for troubleshooting common EBS issues, including error codes, knowledge base articles, and online forums. Users can search for specific errors or browse categorized issues to find solutions. Additionally, Oracle offers paid support services for advanced troubleshooting assistance.
Q: How do I ensure the security of my Oracle EBS environment?
A: Oracle EBS security requires a multi-layered approach encompassing user access controls, system hardening, and vulnerability management. Implementing best practices like strong passwords, regular patching, and user access reviews are crucial. Additionally, leveraging Oracle's security tools and services can further enhance security posture.

Value-Added Benefits

How SoftArt Solutions adds value to Oracle EBS

Plan Upgrades: Plans upgrades to mitigate the risk of unplanned downtimes for end-users. Empower users to stay in support cycles, take advantage of security packages and harness new data protection features.
Business Continuity and Disaster Recovery: Documents, implements and tests comprehensive backup capabilities for an Oracle environment to facilitate point-in-time recovery. It restores the Oracle environment to the exact time that best serves the enterprise.
Migration: Migrates from one oracle solution to another with expert guidance and knowledge. Without the right expertise, migration can often cause undue downtime and configuration errors. Ensures migration is completed within the acceptable time frame and results in an optimized Oracle environment.
Automation and Optimization: Automates minor tasks to eliminate the need for direct oversight. Assists in optimizing database availability and performance, sends alerts for detected issues and refreshes materialized views.
Database Security: Keeps Oracle applications and databases secure and compliant. It has extensive experience in enhancing enterprises’ security and decreasing the risk of non-compliance.

Industry Expertise

It caters to manufacturing, financial services and oil and gas industries.

Support and Services

Advice: Leverages active monitoring solutions to ensure the systems are working within standard tolerances.

Consulting: An Oracle Support Partner is available to help users with everything from implementing the system to achieving the full value of its features. Partners can provide support for cloud migrations, upgrades, compliance audits and more.

Engineering: It offers cloud migrations, security and compliance audits, Oracle cloud implementation, remote DBA, upgrades, technical and functional services, Oracle infrastructure and technology services, including upgrades, database installation, performance tuning and patching.

Implementation: From project development and implementation through testing and post-production, experts ensure users have access to knowledge to deliver favourable outcomes.