Microsoft Dynamics GP Reviews & Pricing

by Microsoft Corporation | Founded 1975, Albuquerque, NM

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What is Microsoft Dynamics GP?

Industry Specialties: Serves all industries

Microsoft Dynamics GP is a versatile solution, well-suited for companies seeking to connect supply chain workflows with tasks such as financial management and human resources management. It offers a range of features, with the option to add on integrations with third-party offerings or implement advanced packages to further increase its functionality.

It helps free up employee time to focus on other tasks through its automation of processes such as the generation of receivables, the creation of purchase orders and the direct deposit of employee pay to bank accounts. Available on-premise or in the cloud.

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User Sentiment

Based on 627 reviews:

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Product Screenshots and Videos

Microsoft Dynamics GP Pricing

Based on our most recent analysis, Microsoft Dynamics GP pricing starts at $185 (Per User, Monthly).

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Starting From: $185
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Microsoft Dynamics GP is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Microsoft Dynamics GP:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Microsoft Dynamics GP Benefits and Insights

Why use Microsoft Dynamics GP?

Key differentiators & advantages of Microsoft Dynamics GP

Actionable Insights: Access role-specific information from charts and graphs. Prebuilt dashboards and reports help gain valuable data and make information sharing easy through included collaboration tools.
Customizable Interface: High customization capability and add-on modules support advanced distribution and human resources tools. Select which features to have integrated to create a specific, need-oriented program.
Centralize Finances: Centralize finances and streamline processes such as the generation of receivables information.
Maintain Top Talent: Control the employee lifecycle from the time staff members are recruited until the time they elect to retire. Includes direct deposit for payroll, time and expense management and employee profiles.
Automate Order Processing: Expedite order fulfillment through a purchase order generator, inventory stock monitoring capabilities, sales order processing and more.
Improve Efficiency: Creating a clear visualization of the supply chain and automating processes such as purchase order creation helps free up time for other tasks.

Industry Expertise

Useful to small and medium-sized companies and serves a diverse range of industries.

Microsoft Dynamics GP Reviews

Average customer reviews & user sentiment summary for Microsoft Dynamics GP:

627 reviews

75%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Microsoft Dynamics GP reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Comprehensive Solution: It’s an all-in-one accounting and HR tool with payroll, inventory, supply chain, payables, receivables and other capabilities, as all reviews on this aspect indicate.
User Support: More than 70% of reviews on this feature suggest that customer support is fairly prompt and effective.
Ease of Use: According to 75% of reviews on this aspect, it has an easy-to-use and navigable interface.
Excel Integration: Data and reports are easy to import or export to Excel, as it’s closely integrated with the system, as all reviews on the topic state.

Cons

Bugs and Glitches: As 100% of reviews about these drawbacks indicate, users have experienced bugs and glitches, and it hangs while loading big reports sometimes.
Learning Curve: It’s difficult to adapt and learn for new users, say all reviews referencing the learning curve.
Multiple Functions: It’s unsuitable and cumbersome to use for companies that handle multiple functions, as there are a lot of windows to access and manage, according to all reviews on this feature.

Researcher's Summary:

Microsoft Dynamics GP is a comprehensive solution and offers multiple functions for HR, financial accounting, supply chain management and more. It provides smooth integration with Excel, and an option for additional add-ons. Their customer support team is quick and effective at resolving any issues that users may come across. It’s also user-friendly and easy to navigate. However, new users may experience a sharp learning curve, which is common for a software that delivers features to cover so many business functions. Occasional glitches and bugs, including slowing down when loading large reports, are other downsides that users cite. In short, SMBs looking for a tool with extensive features to manage diverse business processes may find it a good choice.

Key Features

Financial Management: Includes:

Basic accounting functions such as a general ledger, accounts payable (AP) and accounts receivable (AR).
Bank reconciliation and fixed asset management.
Lockbox processing, which automatically inputs and applies customer payment information from a lockbox transaction file to generate accurate AR data.
Intercompany relationships, multidimensional analysis and AP management.

Business Intelligence and Reporting: Dashboards and reports provide prebuilt analytics directly within the system. More than 400 Excel reports are connected, with the option to customize reports as well. Dashboards can be securely created and shared through Office 365 to analyze information.
Supply Chain Management: Includes bill of materials management, inventory control and purchase order processing capabilities. Automatically generate purchase orders using actual sales, purchasing and inventory data. Track orders, quotes and invoices to speed up the sales process and enhance upsell opportunities.
Human Resource Management:

HR practitioners can recruit and retain talent through performance evaluation, customized hiring options and pay rate development.
Payroll can be directly deposited in employee bank accounts through an automated clearing house (ACH) file, with payment data automatically entered to the general ledger through a turnkey solution.
Supports payroll functionality for companies in the United States and Canada.

Configuration and Development: The service-based architecture integrates with a variety of modules and programs.

Offers an extended pack and an extended human resources and payroll module to further scope of customization.
Includes a PTO manager, benefits management and enrollment.
Offers returns management, materials requirements planning, project accounting and preventive maintenance.

Limitations

User feedback suggests the following product limitations at the time of this review:

Bugs and glitches while loading big reports and data.
Steep learning curve for new users.

Suite Support

Email: Not listed.

Phone: Phone numbers and hours vary by region. U.S. users can call 1 (800) 936-4900. Representatives are available from 8 a.m. to 8 p.m. on Mondays, Wednesdays and Fridays and from 10 a.m. to 8 p.m. on Thursdays.

Training: Access videos, issue solutions, resources and community sites. A community forum is also available so that users can ask questions and crowdsource relevant information.

Tickets: Open technical tickets by calling local Microsoft representatives or by submitting a request online through the website.