Epicor Kinetic Reviews & Pricing
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What is Epicor Kinetic?
Industry Specialties: Manufacturing, Distribution, Retail, Service, Automotive and Building Supplies
Kinetic (formerly Epicor ERP) is a cloud-based ERP that supports on-premise and hybrid deployment. It connects diverse production workflows and departments into one focused hub for medium and enterprise-level companies. Top modules include project management, project contracts, data analytics, accounts management, core financials and IoT.
Its flexibility and connectivity reduce communication issues and human mistakes while automating processes. The cloud-based deployment option allows employees to leverage its capabilities regardless of physical location. It contains advanced reporting and analysis tools that enable users to develop actionable insights to improve day-to-day operations with real-time information.
Positive user feedback highlights its manufacturing-focused configuration and functionality, with support for financial accounting. There are some negative reviews about poor tech support and limited learning materials, however, overall user sentiment is positive.
In terms of pricing, Kinetic offers a flexible subscription model based on the modules and features required by each business. Specific pricing details may vary depending on customization and implementation needs.
To explore other popular solutions that Epicor offers, visit our Epicor company page.Epicor Kinetic Pricing
Based on our most recent analysis, Epicor Kinetic pricing starts at $125 (Per User, Monthly).
- Price
- $$$$$
- Starting From
- $125
- Pricing Model
- Per User, Monthly
- Free Trial
- No
Training Resources
Epicor Kinetic is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Epicor Kinetic:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Product Information and Resellers
Epicor Kinetic Benefits and Insights
Key differentiators & advantages of Epicor Kinetic
- Chronicle Cash Flow: Save project fees and allocate on-time invoices to manage costs and ensure clients receive their bills. Boost cash flow forecasting via effective financial management.
- Access In-Depth Business Analytics: Make wiser business decisions based on company-specific profit margins, sales information and workflow performance data. Access dashboards and custom reports that analyze real-time data and present actionable insights.
- Simplify Demand and Order Management: Capture customer orders, manage product configurations and automate order fulfillment with a tightly integrated CPQ and eCommerce platform.
- Use Simple MES Data Exchanges: Reduce double-data entries, leverage accurate data between interfaces consistently, and import and export information for advanced MES practices for easier data collecting and transfers.
- Deliver Centralized Client Management: Govern contacts, leads, patrons and more from any mobile device, making it easy to maintain and manage relationships and data anywhere. Supervise region, team and proposal insights in one centralized location instead of traveling to all worksites.
- Exhibit Supply Chain Visibility: Use advanced electronic data interchange (EDI), material requirements planning (MRP), and advanced planning and scheduling (APS) to review inventory levels, manage demand fluctuations and ensure on-time deliveries.
- Access Resources From Anywhere: Review operations, dashboards and vendors on the go with mobile access. Monitor processes on your preferred iOS or Android device via the CRM mobile app.
Industry Expertise
Epicor Kinetic Reviews
Based on our most recent analysis, Epicor Kinetic reviews indicate a 'good' User Satisfaction Rating of 78% based on 935 user reviews from 5 recognized software review sites.
Synopsis of User Ratings and Reviews
Based on an aggregate of Epicor Kinetic reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
Key Features
- Project Management
- Planning and Analysis: Leverage user-established cost analytics throughout work breakdown structures (WBS), defining all project components and creating WBS templates for quick reference. Record all general ledger and project transactions in one centralized ledger for base reconciliations and reporting.
- Contract Management: Meet contractual obligations while protecting profitability. Rely on the system to define source cost rates across levels, monitor resource ceilings, link planning contracts with projects and seamlessly develop claims for any or all contract lines on one screen.
- Billing Types: Obtain several billing types, such as progress, fixed price, milestone and quantity. Use bill plans, recurring payment, subscriptions, time and expenses, part price lists, and markups.
- Manufacturing
- Lean Manufacturing: Optimize production processes, reduce waste and manage manufacturing operations by incorporating lean principles. Apply Kanban systems, enable manufacturing without work orders and automatically process material flow.
- Job Management: Access detailed job tracking and reduce overproduction with drag-and-drop planning and material availability checks. Ensure quality and production with job manager assistance and production planners.
- Manufacturing Execution System (MES): Monitor production activities and automatic data collection from equipment via touchscreen interfaces. Support operators in making smart decisions regarding productivity, waste reduction and risk mitigation.
- Quality Assurance: Enhances quality control by providing tools for managing quality processes, inspections, supplier returns and automated debit processing within the manufacturing environment.
- Analytics and Reporting
- Sales and CRM: Uncover more detailed business patterns and obtain deeper awareness of accounts, regions, orders and more. Review net sales, shipped and ordered quantities, material costs, fixed and variable burdens and labor fees.
- Materials Management: Optimize purchase spending and evaluate vendor performances. Track shipment progress and review costs, on-hand amounts, in-transit, bill of lading information and shipped on time, amongst others.
- Financials: Govern cash flows for more trends with a holistic filter for payables, receivables, customer payment cycles and vendor payment conditions. Drill down into organized accounts and payments on income statements and balance sheets.
- Production: Verify high-quality, manufactured products for the ideal client at the right time. Monitor tool quantities, good values, actual setup hours, defined labor rates, production run standards and more.
- Preventive Maintenance: Employ the EDA equipment maintenance data and dashboard to inspect maintenance data for suppliers, tasks, plants and open and closed requests. Boost preventive maintenance services and average response times for obstacles so managers can catch production bottlenecks.
- Field Service: Use EDA data to oversee consumers, parts, service call types and warranty eligibility linked with service requests. Summarize totals, call counts for each service representative and other relevant indications.
- Data Exchange
- Integrations: Import and export data quickly to avoid manual data entry mistakes while maintaining data integrity. Manage specific information, data amounts and file formats for easy storage and sharing. Allocate data expeditiously and handle detailed tasks for IT teams and administrators.
- In and Outbound Data: Import master information from ERP systems and send production details between MRP and ERP solutions. Regulate where data goes and how to handle it with ease.
- Financials Core
- General Ledger: Process and post all purchases made across this and other solutions. Manage manual entries, meet economic compliances, boost productivity and push enterprise efficiency.
- Accounts Payable: Implement petty cash to manage in and outbound cash activities, employee fees and advances, vendor expenditures and customer receipts. Track promissory notes, post-dated checks and other credit tools.
- Accounts Receivable: Establish coherent tools to monitor invoicing, credit, cash and client requirements. Create automatic invoices via order releases to reduce more work and typos.
- Business Architecture: Use the data discovery function to access pre-made financial management, accounts receivable and payable content. The human capital management link transfers information to payroll providers, benefit vendors and more.
- Global Engines: Support financial management across locations, vendors and global boundaries with country-specific implementation packs. Support multi-currency transactions, automate conversions and accurate financial reporting.
- Epicor Automation Studio: Let users connect data and automate workflows across various apps with Epicor Automation Studio, a built-in low-code iPaaS solution. Access an integration marketplace, pre-built workflow automation templates and other native tools.
- Virtual Agents: Rely on chatbots to pinpoint supply chain disruptions and recommend sourcing options based on predictive events.
Approach to Common ERP Challenges
- Managing Multi-Geographical Vendors: Adhere to global or country-specific tax calculations and reporting requirements with built-in compliance and governance frameworks. Eliminate workarounds with multi-language support and currency calculations.
- Reducing Implementation Time: Save money and time spent customizing platforms with pre-configured industry-specific solutions designed for your unique business needs.
- Improving Financial Management: Gain a clear picture of profitability by analyzing costs associated with production, materials and labor alongside sales data.
- Reducing Data Silos: Manage customer interactions, quotes and orders within the same platform as your production and financial data.
- Connecting Supported Processes: Tailor the solution to support your business model and connect overlaid workflows like order processing, manufacturing and shipping products. Manage the financials, invoices and accounts throughout these processes.
Limitations
- Limited training and documentation resources
- Ineffective support team
- Interface isn’t easy to navigate
Demo Resources
- Product Tours: Get a hands-on feel of the user interface and functions by participating in interactive sessions hosted by experts.
- Webinars: Gain in-depth explanations and targeted knowledge regarding how the platform addresses specific industries or departments.
- Success Stories: Access case studies and use cases to learn how past and existing clients have used Kinetic to achieve positive results.
- Videos: View recorded product demos and tutorials to learn how to use the platform without needing a scheduled session.
- Ebooks & Whitepapers: Refer to in-depth written materials exploring key functions and capabilities to overcome common industry challenges.
- Articles: Learn the latest developments in the ERP space with access to various blog posts, research summaries and other content that delves into platform functionalities.
- Podcast Episodes: Listen to podcast episodes for an audio-based approach to learning features. Hear conversations between subject matter experts and the vendor’s representatives covering industry updates.
Suite Support
- Support is available 24/7.
- Self-help resources, account information and support case updates are available on the EpicCare portal.
- Designated customer accounts managers facilitate portal registration and account queries.
FAQ
Frequently asked questions regarding Kinetic include:- Secure Cloud Infrastructure: Save and safeguard cloud-based data with measures like access controls, encryption and regular security audits. Receive notifications about scheduled maintenance, system outages and updates related to cloud products and data centers.
- User Permissions: Define user roles and assign granular permissions for various data access levels within the platform. Ensure only authorized users have access to the specific data needed to perform their jobs.
- Compliance: Protect your company and user data with built-in data compliance frameworks that adhere to the California Consumer Privacy Act (CCPA), Information Security Program (ISP) and General Data Protection Regulation (GDPR).
Cost of Ownership
- Perpetual Licensing: This model incurs a one-time fee for indefinite use of the software. The number of users and functionality depth determine costs. Support and maintenance may involve additional fees.
- Subscription Licensing: This model involves an ongoing monthly or annual fee. Additional costs include updates, the number of admin users, support and maintenance.
- Training costs
- User count
- Maintenance and support
- Hardware for on-premise deployment
- Additional modules or add-ons
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Customers
Value-Added Benefits
How EpiCenter adds value to Kinetic
- Flexible Deployment: Deploy anywhere — on-premise, in the cloud via Microsoft Azure or hybrid.
- Customization: Personalize the tool, connecting custom applications and integrations to extend functionality.
- Technical Support: Get dedicated technical assistance to set up, configure and customize the system to fit business needs.
- Maintenance History: The reseller holds records of all customizations, updates and patches applied to the Kinetic system.
- Regular Updates: Get immediate patches for critical issues, bottlenecks and bugs without workarounds.
- Disaster Recovery: Leverage a 15-minute disaster recovery time to restore the system quickly in case of an outage or while resolving data validation issues when migrating to a standard cloud offering.