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#64

Jamf Pro is ranked #64 in the ERP Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Jamf Pro Pricing

Based on our most recent analysis, Jamf Pro pricing starts at $60 (Per Device, Monthly).

Price
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Starting From
$60
Pricing Model
Per Device, Monthly
Free Trial
Yes, Request for Free

Training Resources

Jamf Pro is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Jamf Pro:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Jamf Pro Benefits and Insights

Why use Jamf Pro?

Key differentiators & advantages of Jamf Pro

  • Better App Management: Gain the freedom to streamline customization, configuration and distribution of applications for Apple devices. Give the users ease of flexibility. 
  • Quicker Notifications: Get an instant notification as soon as there is a new update for the software. Receive alerts for the release of a new version of the Apple OS. 
  • Faster Reporting: Determine any issues with the software through extensive reports and get it immediately fixed. Create custom reports, alerts and manage software licenses. 
  • More Effective Device Management: Allows users to implement policies, manage local accounts, run scripts on macOS and more. 

Industry Expertise

Businesses in the IT sector heavily rely on it whether they’re a mid-size, small or enterprise organization.

Synopsis of User Ratings and Reviews

Based on an aggregate of Jamf Pro reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Simplified Management: Automate device deployment, configuration, and updates from a single console.
  • Enhanced Security: Enforce strong passwords, encryption, and access controls to protect sensitive data.
  • Streamlined Compliance: Meet industry regulations and internal policies with automated reporting and auditing.
  • Remote Troubleshooting: Diagnose and resolve device issues remotely, minimizing downtime and user disruption.
  • Scalability and Flexibility: Manage devices of all types, from laptops and desktops to mobile phones and tablets.
  • User-Friendly Interface: Easy-to-use interface for both IT admins and end users.
  • Integrations: Integrates with popular identity management, security, and productivity tools.
  • Cost-Effective: Reduces IT workload and improves device lifecycle management, leading to cost savings.

Cons

  • Cost: Can be expensive for smaller organizations or those with limited device numbers.
  • Complexity: Can have a steep learning curve for new admins, especially for complex configurations.
  • Limited Customization: While offering flexibility, some customization options might be missing for specific needs.
  • Vendor Lock-in: Switching to another MDM solution can be complex and time-consuming.
  • Integration Challenges: Integrating with certain third-party tools might require additional effort or custom scripting.
  • Performance Overhead: Resource-intensive tasks on large device deployments might impact performance.

Researcher's Summary:

Jamf Pro reigns supreme for Mac management in user reviews, praised for its "streamlined magic" and "frictionless experience." Compared to competitors like Intune, users laud its "Apple-native polish" and "deeper integration" with macOS, making configuration "a breeze." One user gushed, "Intune feels like fitting a square peg in a round hole, while Jamf is like putting on a perfectly tailored suit." However, the "steep learning curve" and "complexity for granular tasks" can be daunting for beginners. "It's not point-and-click simple," a reviewer admitted. While the powerful scripting engine unlocks endless customization, it can become an "IT pro playground" for some, leaving others feeling lost. Cost becomes a concern for smaller outfits. "For a handful of Macs, it might be overkill," one user conceded. The subscription model, though praised for flexibility, can sting compared to perpetual licenses offered by rivals. Despite these hiccups, the "rock-solid reliability" and "laser focus on Apple" win hearts. The "active community" and "responsive support" are often cited as lifesavers. Ultimately, for managing Apple devices at scale, Jamf Pro remains the "gold standard," offering "peace of mind" and a "joyful user experience." As one reviewer summed it up, "It's the Apple ecosystem in perfect harmony with IT control."

Key Features


  • Zero-Touch Deployment: Enroll devices — Mac, iPad, iPhone or Apple TV — with a zero-touch, hands-free experience and deploy them with ease. Maximize productivity and reduce employee hours deploying services in bulk without having to prepare each device manually. Improve work process, efficiency, customer confidence and credibility. Boost device tracking and reporting by gaining access to vital information across the business. Get support for every step of digital transformation. Reduce operational costs by automating business processes. Speed up deployment with pre-optimized devices. 
  • Device Management: Customize devices for optimal user experience and ensure smooth ongoing management. Ensure users have resources, apps and services they need by automating the tasks and proactively managing Mac, iPad and iPhone. Connect with resources by defining settings with iOS and macOS configuration profiles and distributing them to devices. Install software and printers, manage local user accounts and conduct advanced management workflows. Gain more flexibility than the standard configuration profile and boost the chances of infinite device management capabilities. Identify devices, which require updates and trigger device management tasks automatically. 
  • Inventory Management: Automate inventory management by automatically collecting hardware, software and device configuration details from the Apple devices. Organize data and export reports. Create a small group to track all the inventory and keep tabs on the security compliance, software version and warranty expiration. 
  • App Management: Provide end-users with an impeccable experience and keep an eye on the compatibility and security issues from the outdated software. Give users instant access to the app with a single click. Empower users by remotely distributing pre-configured apps to Mac, iPad and iPhone or third-party vendors. Provide a single, consistent workflow for maintaining all the crucial apps by providing licenses and deploying apps in bulk right from the Apple Store. Get support for native apps without any containerization or custom SDK. Gain the ability to demonstrate compliance and avoid security issues. Receive an automatic notification on when the new upgrade of the third-party software is available. 
  • Self-Service: Allow the user freedom to install apps, update software and maintain devices without a help desk ticket. Get instant access to resources, content and trusted apps. Customize service catalogs according to user requirements and provide them with an intuitive interface to install apps, update configurations and troubleshoot everyday issues. Gain control by reducing help desk tickets and support costs. Personalize content based on department, user role, location and more by integrating with the directory services. Automate self-service and common IT tasks on any managed Mac, iPad, iPhone. 
  • Security: Ensure network integrity with the native security features of the Apple devices. Remotely manage users and configuration, patch devices and restrict malicious software with any user interaction. Maintain privacy and enrich the experience with encryption, management command and automated patching. Fight security threats, breaches and vulnerabilities. Minimize risks and security concerns and gain visibility and real-time analysis to combat Mac-related threats. Enforce passcodes and run policies. Clear a passcode or update to the latest OS by running simple commands. Enable lost mode or send a remote lock if the device goes missing. Allow users to securely connect to the network by pre-configuring VPN or deploying certificates. Hide system apps and prevent downloads from the App Store on iOS devices to restrict users from installing certain apps. Ensure that devices contain only approved software. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Doesn’t support devices outside of Mac. 
  •  Cumbersome patch management setup process. 
  •  Can’t run scripts as a local user. 
  •  Can’t run policies in a specific order, only alphabetically. 
  •  Interface setup is a bit difficult. 

Suite Support

The sales and support team is available via phone. Users can request a demo by filling up a short form. They can also subscribe to the email by doing the same. A 14-day trial period is available without entering credit card details. Users can also find eBooks, case studies, whitepapers, infographics, webinars, videos, technical papers and product documentation under the resource tab.

mail_outlineEmail: Available after login.
phonePhone: +1 (844) 411-5263.
schoolTraining: Get eBooks, case studies, whitepapers, infographics, webinars, videos, technical papers and product documentation under the resource tab.
local_offerTickets: Gated customer support.
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