Dynamics 365 Finance Reviews & Pricing

by Microsoft Corporation | Founded 2016, Redmond, WA

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What is Dynamics 365 Finance?

Industry Specialties: Serves all industries

Dynamics 365 Finance, a cloud-based Accounting ERP (Enterprise Resource Planning) software, streamlines financial operations for mid-sized to large organizations. It automates core accounting tasks like general ledger, payables, receivables, and project accounting, providing real-time financial insights. Its strengths lie in scalability, integration with other Microsoft products, and industry-specific features. Users praise its ease of use, reporting capabilities, and workflow automation. However, some find the initial setup complex and customization options limited. Pricing is subscription-based, tiered by modules and user count. It's pricier than basic accounting software but cost-effective compared to comprehensive on-premise solutions.

Pros

Real-time insights
Scalable & flexible
Integrates with MS tools
Automates workflows
Easy to use (reported)

Cons

Complex setup (initial)
Limited customization
Pricier than basic options
Reporting can be complex
Subscription-based

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 3543 reviews:

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Dynamics 365 Finance Pricing

Based on our most recent analysis, Dynamics 365 Finance pricing starts at $480 (Per User, Monthly).

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Starting From: $480
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Dynamics 365 Finance is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Dynamics 365 Finance:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Dynamics 365 Finance Benefits and Insights

Why use Dynamics 365 Finance?

Key differentiators & advantages of Dynamics 365 Finance

Artificial Intelligence Data: Utilize Dynamics 365 Finance's AI-powered data tools to evaluate business health as well as boost financial controls, maximize cash flows, and develop and execute better business decisions.
Budget Planning: Dwindle operation expenses and increase spending for businesses throughout various regions with the budget planning apparatus.
Reduce Risks: Swiftly adjust to global and local financial regulations with a pliable standards-based chart of accounts and dimensions that permit users to effortlessly and properly superintend their financial operations.
Power BI-Applicable: Initiate wiser, quicker actions and choices through the role-based workspaces that are embedded with Power BI's synergistic data visualization capabilities so users may examine KPIs with more depth as well as dive into transactions to overview the health of their business.

Industry Expertise

Microsoft's Dynamics 365 aids users in running their entire organization with a variety of AI-powered business software such as human resources, customer service, sales, commerce, supply chain management, finance, marketing and more in order to unify customers with business owners and suppliers hassle free.

Dynamics 365 Finance Reviews

Average customer reviews & user sentiment summary for Dynamics 365 Finance:

3543 reviews

89%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Dynamics 365 Finance reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Workflow: Automates tasks like payables, receivables, and GL, saving time and reducing errors. Users highlight improved efficiency and fewer manual processes.
Real-Time Insights: Provides instant access to financial data through dashboards and reports, enabling data-driven decisions. Users appreciate the ability to quickly track performance and make informed choices.
Seamless Integration: Connects seamlessly with other Microsoft products like Office 365 and Power BI for a unified user experience and enhanced data sharing. Users value the convenience and improved collaboration across departments.
Industry-Specific Solutions: Pre-built templates and industry-focused features cater to specific needs in sectors like retail, manufacturing, and non-profits. Users benefit from faster implementation and reduced customization costs.
Scalability and Flexibility: Adapts to your growing needs with cloud-based architecture and modular functionality. Users praise the ability to easily add users and modules as their business expands.

Cons

Complex Setup: Initial configuration and data migration can be complex, requiring professional assistance for larger organizations, leading to higher implementation costs.
Limited Customization: While offering flexibility, extensive customization can be expensive and require developer resources, potentially negating cost savings and increasing maintenance needs.
Subscription-Based Cost: Ongoing subscription fees can be higher than upfront costs of on-premise solutions, especially for smaller businesses with limited usage, raising concerns about long-term affordability.
Reporting Complexity: Advanced reporting features can have a learning curve for non-technical users, requiring training or dedicated personnel, impacting user adoption and efficiency.
Mobile App Limitations: Some users report occasional glitches and lack of full feature parity with the desktop version, hindering on-the-go access and real-time updates.

Researcher's Summary:

Dynamics 365 Finance users offer a mixed bag of opinions, with praise for its robust functionality and cloud-based accessibility countered by criticisms of its complexity and implementation hurdles. Compared to competitors like SAP Business One and Sage Intacct, Dynamics 365 shines in its tight integration with other Microsoft products and its advanced business intelligence capabilities. However, its steeper learning curve and higher upfront costs can be deterrents. Users laud the software's comprehensive financial management features, from core accounting to project accounting and budgeting. One reviewer, a finance manager at a mid-sized manufacturing firm, highlighted the ease of generating real-time financial reports, enabling them to make data-driven decisions. Another user, the CFO of a growing tech startup, appreciated the seamless integration with Dynamics 365 Sales, streamlining order-to-cash processes. However, the complexity of the software is a recurring pain point. Users report a significant learning curve, requiring extensive training and support, especially for non-technical users. A controller at a non-profit organization mentioned the difficulty in customizing workflows, making it less adaptable to their specific needs compared to more user-friendly competitors like Sage Intacct. Implementation challenges also surface in reviews, with users citing lengthy setup times and integration issues. One reviewer, an accountant at a construction company, emphasized the need for experienced consultants to navigate the initial setup, adding to the overall cost. This can be a disadvantage for smaller businesses or those with limited IT resources. Despite these drawbacks, Dynamics 365 Finance's strengths in functionality, scalability, and future-proof cloud technology make it a compelling choice for larger organizations with complex financial needs and the resources to invest in its implementation. For smaller businesses or those seeking a more user-friendly option, other alternatives might be a better fit.

Key Features

Elaborate Reporting: Balance and close books quicker with in-depth reporting and real-time analytics appliances. Users may enable pliable financial reports that showcase numerous currencies and legal entities to administer foreign exchanges and expedite end-of-month bookkeeping procedures.
Grow Revenue: Work with machine learning capabilities that come with reporting, financial intelligence and analytics that compile forecasted recommendations and provide guidance for opportune customer expenditures.
Role-Based Workspaces: Personalize crucial documents and reports such as invoices and statements that align with ever-changing business necessities with the role-based workspaces and modules. Users may also activate automatic recurring bills that seamlessly adapt to new revenue recognition rules, dwindle audit costs and cipher financial statements with precision.
Compliances: Ensure that businesses align with local and global standards to reduce risks with the compliance attribute that guarantees compliance in approximately 37 countries and 42 languages.
Financial Planning: Keep organizations running smoothly whether they're local, abroad or both with the financial process automation, financial planning and analysis, encumbrance and budget control modules.

Approach to Common Challenges

Manual Processes and Data Silos: Automate core accounting tasks like GL, payables, receivables, and project accounting. Integrate with other business systems for a single source of truth.
Lack of Real-Time Visibility: Access real-time financial insights with dashboards and reports. Make data-driven decisions with up-to-date information.
Scalability and Compliance: Adapt to changing business needs with a scalable cloud solution. Maintain compliance with industry regulations and regional requirements.
Limited Reporting and Forecasting: Generate comprehensive reports and forecasts with flexible tools. Analyze financial trends and predict future performance.
Workflow Inefficiencies: Streamline workflows with automation tools like purchase approvals and expense management. Improve operational efficiency and reduce errors.

Cost Of Ownership

Frequently asked questions regarding Dynamics 365 Finance pricing include:

Q: How much does a basic Dynamics 365 Finance subscription cost?
A: Pricing starts at $180 per user per month for the "Finance" plan, which covers core accounting functions like GL, payables, and receivables. However, most businesses require additional modules like project accounting or budgeting, pushing the cost closer to $300 per user per month with the "Finance Premium" plan.
Q: Are there any upfront costs besides subscriptions?
A: While Microsoft doesn't charge upfront licensing fees, you may incur implementation costs. Expect to pay consulting fees for setup and configuration, ranging from $5,000 to $25,000 depending on your company's complexity and data migration needs.
Q: Can I save money by customizing Dynamics 365 Finance?
A: While customization can improve user experience and workflow, it adds ongoing costs. Customizations require developer resources and ongoing maintenance, potentially negating cost savings from basic subscriptions. Consider if standard features already address your needs before investing in customization.

Limitations

Dynamics 365 Finance comes with plenty of benefits and capabilities, but there are a few limitations. At the time of this review’s publication, these are the limitations of the solution based on user feedback:

Doesn't offer enough storage space
It’s occasionally sluggish when loading information

Suite Support

Email: There is no email support at this time.

Phone: For phone support, users may dial 1-800-865-9408.

Training: Training material for Dynamics 365 includes presentations, classroom training, how-to videos, user groups, certifications and more.

Tickets: Users may fill out the form on the "How Can We Help?" page by clicking on the "Send A Request" button on the support page for ticket support.

FAQ

Frequently asked questions regarding Dynamics 365 Finance include:

Q: Can I integrate Dynamics 365 Finance with other Microsoft products?
A: Yes, seamless integration is a core strength. Connect seamlessly with CRM, Power BI, and Office 365 for streamlined data sharing and enhanced analytical capabilities across departments.
Q: How does Dynamics 365 Finance handle industry-specific needs?
A: Pre-built solutions and industry-specific templates cater to unique requirements in sectors like manufacturing, retail, and non-profit organizations. This reduces customization needs and accelerates implementation.
Q: Is Dynamics 365 Finance suitable for international businesses?
A: Yes, it supports multi-currency transactions, localized tax rules, and global reporting across different branches and subsidiaries, promoting efficient financial management in complex multinational operations.
Q: How secure is Dynamics 365 Finance?
A: Built on Microsoft's Azure cloud platform, it offers robust security features, including data encryption, access controls, and regular security updates. This ensures data integrity and compliance with industry regulations.
Q: Does Dynamics 365 Finance offer scalability for future growth?
A: The cloud-based platform easily scales to accommodate changing business needs, adding users, modules, and storage as your company grows. This eliminates infrastructure limitations and future-proofs your financial management system.