Remote.com Reviews & Pricing
What is Remote.com?
Industry Specialties: Information Technology, Healthcare, Marketing, Sales, Financial, Management, Education, Customer Service, Human Services, Project Management, Accounting, Human Resources, Product Management, Account Management, Business Operations, Writing, Insurance, Con
Remote is a comprehensive software solution designed to manage global employment tasks, including acting as an Employer of Record (EOR). This platform is particularly well-suited for companies looking to hire and manage international employees without establishing local entities. Remote simplifies compliance with local labor laws, payroll, benefits, and taxes, making it an ideal choice for businesses aiming to expand their global workforce efficiently.
Key benefits of using Remote include streamlined onboarding processes, automated payroll management, and robust compliance support. Popular features encompass global payroll, benefits administration, and legal compliance, ensuring that companies can focus on their core operations while Remote handles the complexities of international employment.
Compared to similar products, users often highlight Remote's user-friendly interface and comprehensive support as standout attributes. Pricing details can vary based on the number of employees and specific services required, so it's advisable to contact SelectHub for a tailored pricing quote that meets individual business needs.
Remote.com Pricing
Based on our most recent analysis, Remote.com pricing starts at $50 (Per Employee, Monthly).
- Price
- $$$$$
- Starting From
- $50
- Pricing Model
- Per Employee, Monthly
- Free Trial
- Yes, Request for Free
Training Resources
Remote.com is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Remote.com:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Remote.com Benefits and Insights
Key differentiators & advantages of Remote.com
- Global Compliance: Ensures adherence to local labor laws and regulations, reducing legal risks and penalties.
- Cost Efficiency: Eliminates the need for establishing local entities, saving significant administrative and operational costs.
- Streamlined Onboarding: Simplifies the hiring process with standardized procedures, allowing new employees to start quickly and efficiently.
- Payroll Management: Handles multi-currency payroll processing, ensuring timely and accurate payments to employees worldwide.
- Employee Benefits: Provides access to competitive benefits packages tailored to local markets, enhancing employee satisfaction and retention.
- Data Security: Implements robust data protection measures to safeguard sensitive employee information, complying with GDPR and other data privacy regulations.
- Scalability: Supports rapid expansion into new markets without the need for extensive infrastructure, enabling agile business growth.
- Expert Support: Offers access to a team of HR and legal experts who provide guidance on complex employment issues, ensuring informed decision-making.
- Time Savings: Automates administrative tasks such as contract management and tax filings, freeing up time for strategic HR activities.
- Employee Experience: Enhances the overall employee experience with user-friendly interfaces and responsive support, fostering a positive work environment.
Industry Expertise
Remote.com Reviews
Based on our most recent analysis, Remote.com reviews indicate a 'great' User Satisfaction Rating of 86% based on 7 user reviews from 1 recognized software review sites.
7 reviews
Synopsis of User Ratings and Reviews
Based on an aggregate of Remote.com reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
How can Remote help my business bridge the distance with international employees? Remote has garnered attention for its cost-effectiveness as an Employer of Record (EOR) service, particularly because it doesn't mark up benefits premiums or administration fees. This approach can lead to substantial savings, especially for businesses with distributed teams. Users appreciate Remote's comprehensive HR solutions, encompassing payroll, benefits, taxes, and compliance management, which simplifies the often-daunting task of navigating international employment laws. However, some users have reported frustrating experiences with Remote's customer service and occasional operational hiccups. These issues, while concerning, haven't overshadowed Remote's popularity, as it remains a go-to choice for businesses seeking efficient management of their global workforce.
Remote is most suitable for businesses, particularly those in the tech industry, looking to tap into the global talent pool without the headache of establishing a legal presence in every country where they hire. Its streamlined approach to onboarding, payroll, and compliance makes it an attractive option for startups and small to medium-sized enterprises that may not have the resources for a dedicated international HR department. However, companies prioritizing hands-on customer support and seamless operational efficiency might find the mixed reviews regarding these aspects a cause for consideration.
Researcher's Summary:
Is Remote.com the "remote control" for global hiring, or has it lost signal with its users? Recent reviews paint a mixed picture. While users have consistently praised the platform's user-friendly interface and comprehensive services, including robust payroll management and compliance support, a troubling trend has emerged in the past year. Users report a noticeable decline in service quality, particularly concerning customer support and billing accuracy. For instance, some have experienced double charges and accounting errors, leading to financial headaches. Additionally, concerns have been raised about unclear communication regarding changes in termination policies and potential legal risks.
This shift in user sentiment is primarily attributed to a perceived decline in customer service quality and issues with billing and accounting. Users have reported frustrating experiences with the customer support team, citing difficulties in resolving complex issues due to language barriers and a lack of local knowledge among representatives. This decline in service quality, coupled with billing irregularities, has eroded user trust, making it difficult to wholeheartedly recommend Remote.com without reservations.
Despite these drawbacks, Remote.com's intuitive platform and comprehensive suite of services make it a potentially viable option for businesses seeking to streamline their global hiring processes. However, companies should proceed with caution, carefully weighing the potential benefits against the reported risks. Thoroughly researching alternatives like Deel and Globalization Partners would be prudent to ensure they align with specific business needs and risk tolerance. Ultimately, Remote.com might be best suited for smaller businesses or those with less complex hiring needs who prioritize ease of use and are willing to accept potential trade-offs in customer service and billing accuracy.
Key Features
- Global Payroll: Seamlessly manage payroll for employees in over 50 countries, ensuring compliance with local laws and regulations.
- Localized Benefits: Offer country-specific benefits packages, including health insurance, retirement plans, and more, tailored to each region's standards.
- Compliance Assurance: Stay compliant with international labor laws and tax regulations, reducing the risk of legal issues and fines.
- Onboarding and Offboarding: Streamline the process of bringing new employees on board and managing their exit, with automated workflows and documentation.
- Time and Attendance Tracking: Monitor employee work hours and attendance with integrated time-tracking tools, ensuring accurate payroll processing.
- Expense Management: Simplify the submission, approval, and reimbursement of employee expenses, with clear reporting and audit trails.
- HR Support: Access dedicated HR professionals for guidance on employment practices, employee relations, and compliance issues.
- Employee Self-Service Portal: Empower employees to manage their own information, benefits, and time-off requests through an intuitive online portal.
- Document Management: Securely store and manage employee documents, such as contracts and performance reviews, with easy retrieval and sharing capabilities.
- Customizable Reporting: Generate detailed reports on payroll, benefits, and compliance metrics, tailored to your organization's needs.
- Integration Capabilities: Connect with popular HR and accounting software, such as QuickBooks and Xero, for seamless data synchronization.
- Multi-Currency Support: Handle payroll and expenses in multiple currencies, accommodating the financial needs of a global workforce.
- Data Security: Protect sensitive employee information with robust security measures, including encryption and regular audits.
- Scalability: Easily scale your HR operations as your company grows, with support for small businesses to large enterprises.
- Dedicated Account Manager: Receive personalized support from a dedicated account manager who understands your business and HR needs.
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