Laserfiche Reviews & Pricing

by Laserfiche | Founded 1987, Long Beach, CA

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What is Laserfiche?

Industry Specialties: Serves all industries

Laserfiche is an enterprise content management (ECM) software that helps organizations manage, store, and retrieve digital content. It's designed for businesses of all sizes and industries, but it's particularly well-suited for organizations with complex document management needs. Laserfiche offers a wide range of features, including document capture, workflow automation, electronic forms, and records management. It also integrates with a variety of third-party applications, making it a versatile solution for businesses with diverse needs.

Laserfiche is known for its ease of use, scalability, and security. It's also highly customizable, so businesses can tailor it to their specific requirements. Laserfiche is priced on a per-user basis, with pricing varying depending on the number of users and the features required. It's a cost-effective solution for businesses that need a comprehensive ECM solution.

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User Sentiment

Based on 116 reviews:

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Laserfiche Pricing

Based on our most recent analysis, Laserfiche pricing starts at $500 (Monthly).

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Starting From: $500
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Laserfiche is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Laserfiche:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Laserfiche Benefits and Insights

Why use Laserfiche?

Key differentiators & advantages of Laserfiche

Enhanced Collaboration: Laserfiche streamlines teamwork by providing a central platform for document sharing, version control, and real-time collaboration, eliminating the need for multiple versions and email chains.
Improved Productivity: Its intuitive interface and automated workflows empower users to find, access, and process information quickly, reducing time spent on manual tasks and increasing overall efficiency.
Increased Compliance: Laserfiche's robust security features, audit trails, and compliance tools help organizations meet regulatory requirements and mitigate risks, ensuring the integrity and confidentiality of sensitive data.
Reduced Costs: By eliminating paper-based processes and automating tasks, Laserfiche significantly reduces operational costs associated with document storage, retrieval, and processing.
Improved Decision-Making: Its advanced search capabilities and customizable dashboards provide users with instant access to relevant information, enabling them to make informed decisions based on real-time data.
Enhanced Customer Service: Laserfiche's integration with CRM systems allows organizations to access customer information quickly, respond to inquiries promptly, and provide personalized experiences.
Increased Innovation: Its open architecture and APIs empower developers to create custom solutions that extend Laserfiche's capabilities, fostering innovation and meeting unique business needs.
Improved Risk Management: Laserfiche's document retention policies and disaster recovery capabilities ensure the preservation of critical information, mitigating risks associated with data loss or security breaches.
Enhanced Scalability: Its modular design and cloud-based deployment options allow organizations to scale Laserfiche to meet their growing needs, accommodating both small and large-scale implementations.
Reduced Environmental Impact: By eliminating paper-based processes, Laserfiche contributes to environmental sustainability by reducing waste and conserving resources.

Industry Expertise

Laserfiche is an ECM software that specializes in providing industry-specific solutions for various sectors, including healthcare, government, education, financial services, and manufacturing. It offers tailored features and integrations that cater to the unique document management, workflow automation, and compliance requirements of each industry. Laserfiche is particularly well-suited for organizations that handle large volumes of documents, need to streamline processes, and ensure regulatory compliance.

Laserfiche Reviews

Average customer reviews & user sentiment summary for Laserfiche:

116 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Laserfiche reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Seamless Integration: Laserfiche effortlessly integrates with various business applications, enabling seamless data exchange and streamlined workflows.
Robust Security: Its robust security measures, including role-based access control and encryption, ensure the confidentiality and integrity of sensitive information.
Intuitive Interface: The user-friendly interface simplifies document management, making it accessible to users of all technical backgrounds.
Advanced Search Capabilities: Laserfiche's advanced search engine allows for quick and precise retrieval of documents, even within large repositories.
Automated Workflows: Its workflow automation capabilities streamline business processes, reducing manual tasks and improving efficiency.

Cons

Steep Learning Curve: Laserfiche's complex interface and feature-rich environment can be overwhelming for new users, requiring significant training and support.
Limited Customization Options: While Laserfiche offers a wide range of features, users have reported limitations in customizing workflows and templates to meet specific business requirements.
Performance Issues: Some users have experienced performance bottlenecks and slow response times, especially when working with large document repositories or complex workflows.
Integration Challenges: Integrating Laserfiche with other business systems can be complex and time-consuming, requiring additional resources and expertise.
Costly Implementation: Laserfiche's licensing and implementation costs can be significant, making it a less attractive option for organizations with limited budgets.

Researcher's Summary:

Laserfiche, an ECM software, has received positive reviews for its user-friendly interface, robust security features, and customizable workflows. Users appreciate its drag-and-drop functionality, which simplifies document management, and its ability to integrate with various third-party applications, enhancing its versatility. Additionally, Laserfiche's advanced search capabilities and granular access controls ensure efficient document retrieval and data protection.

Compared to competitors, Laserfiche stands out with its intuitive design, making it accessible to users of all technical backgrounds. Its comprehensive security measures, including encryption and role-based permissions, provide peace of mind for organizations handling sensitive data. Furthermore, Laserfiche's customizable workflows allow businesses to tailor the software to their specific processes, increasing efficiency and reducing manual errors.

Laserfiche is ideally suited for organizations seeking a comprehensive ECM solution that combines ease of use, robust security, and customizable workflows. Its user-centric design, coupled with its advanced features, makes it a valuable asset for businesses looking to streamline document management, improve collaboration, and enhance data security.

Key Features

Intelligent Content Capture: Identify, extract and organize valuable data. Use a mobile camera to capture and convert documents to useful file formats on the go. A dedicated app allows users to automatically classify files, apply image enhancements and obtain critical information according to customizable rules. Extract and index text for future processing or retrieval using optical character recognition.
Smart Invoice Capture: Pre-trained machine learning AI captures, identifies and extracts relevant information from invoices, like purchase order numbers, vendor names and total amounts due.
Document and Record Management: Create files in-app or import them into the repository for easy access. Categorize and assign metadata fields to every document, expediting the search process. Edit and save modifications, co-author in real time and save version history for view and comparison. Automatically apply a retention schedule to files based on record type.
Business Process Automation: Pre-built department and industry templates help automate basic, repetitive tasks. Automatically route documents and approvals from stakeholders. Use customizable analytics and reporting tools to identify and address areas of improvement.
Integrations: Integrate with apps like DocuSign, Salesforce, Adobe Sign and Microsoft 365. Enable APIs, custom scripting and other web services to meet specific business needs. Use bots to search websites, locate documents and populate forms.