WebTitan Reviews & Pricing

by TitanHQ | Founded 1999, Galway, Ireland

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Overview Pricing Benefits Reviews Features

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What is WebTitan?

Industry Specialties: Serves all industries

WebTitan is a DNS-based security solution that provides organizations and MSPs with protection from cyberattacks and advanced filtering controls. It can be deployed on-premises as a gateway and in the cloud for WiFi and service providers. It helps customers ensure compliance with industry usage policies.

Its DNS layer protects against malicious sites, malware, phishing, ransomware, botnets, C2 callbacks, viruses and spyware. The filtering functionality includes a URL classification security database, default child abuse content filtering policy, REST API, AI-powered security and more.

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User Sentiment

Based on 498 reviews:

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Product Screenshots and Videos

WebTitan Pricing

Based on our most recent analysis, WebTitan pricing starts at $2.

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Price: $
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Starting From: $1.58
Pricing Model: Still gathering data
Free Trial: Yes, Request for Free

Training Resources

WebTitan is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for WebTitan:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

WebTitan Benefits and Insights

Why use WebTitan?

Key differentiators & advantages of WebTitan

Advanced Protection: Eliminates inappropriate and malicious content at the source. Ensures BYOD security to safeguard remote and work-from-home end users. Protects from BEC and email account compromises. Leverage AI-powered protection against active and emerging phishing URLs.
Automatic Reporting: Offers comprehensive reporting capabilities to provide complete visibility into web traffic in and out of organizations. Generate reports in various formats for department heads and clients.
Real-Time Updates: Provides maximum coverage and security against emerging and zero-day threats by propagating newly discovered threats to database deployments worldwide. Automatic software and definition updates let IT staff focus on critical issues.
Flexible Policies: Supports separate considerations for different environments. Highly granular controls facilitate seamless application of AUP changes. Redundancy ensures that the solution adapts according to changing business requirements.
Filtering Controls: Allows employees to access certain sites during a specific time of the day or outside working hours through time-based content filtering controls. Apply various rules for business departments and web filtering settings for different user groups through AD, LDAP and eDirectory integration.

Industry Expertise

WebTitan Cloud has been selected as a finalist in the best web content management category for SC Magazine awards. WebTitan WiFi has received Friendly WiFi accreditation by the RDI.

WebTitan Reviews

Average customer reviews & user sentiment summary for WebTitan:

498 reviews

90%

of users would recommend this product

Key Features

Web Filtering Gateway: Delivered as a software appliance that can run on personal hardware or virtual infrastructures. Offers complete and transparent proxy options, client auto-configuration, automated backup and restore functions, diagnostic tools and more. Includes a complete reporting suite with predefined options, including security, behavior, bandwidth and trend reports. Schedule and deliver reports by pdfs, mail and excel.
Cloud Web Filtering Service: Provides web content filtering controls and browsing protection. Create policies to protect against advanced attacks, control access to social media, video and streaming sites and block access to inappropriate content like hate speech or pornography.
WebTitan Cloud for Service Providers: A solution for WiFi and managed service providers that offers various policy options for accessing websites and helps create policies per location. Facilitates integration with existing customer deployments, billing and management functions.
- Management Features: Dashboard overview of customer and system activities, customer account management tools, automatic system and category engine updates, multiple administration roles and privilege choices, branding options and more.
- Customer Features: A policy violation alert system, domain blacklists and whitelists, multiple locations per customer, customizable block pages, cloud keys, real-time browsing view, per-user or group reporting, scheduled reporting delivery and more.
WebTitan Cloud for WiFi: Mitigates the risks of giving wireless internet access to clients. Control access to content and provide customizable reports on traffic and network usage. Supports static and dynamic IP addresses and provides a web-based administration control panel.
- Shared Platform: Create new customer accounts and manage multiple locations from one account. Customers can dictate specific policies required for their users to the administration.
- Integrated and Secure: Integrate with billing, monitoring and auto-provisioning systems via multiple APIs. Administrators can set instant alerts to identify users viewing restricted content and get its details.

Limitations

At the time of this review, these are the limitations according to user feedback:

Initial setup and configuration can be complicated.
Customer support is not responsive.
Its web interface requires an update.
Reporting can be more flexible.
Blocks legitimate sites sometimes.

Suite Support

Email: [email protected]. A live chat option is also available on the website.

Phone: +1 (813) 501-3610 (USA), +44 (0)2476993641 (UK/EU) and +353 91 545555 (Ireland). Support is open Monday – Friday from 9 a.m. to 12 midnight (UTC).

Training: Not available.

Tickets: Log in on the support page to submit tickets.