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#39

Trustwave is ranked #39 in the MDR Services product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Trustwave Pricing

Based on our most recent analysis, Trustwave pricing starts at $43,775 (Annually).

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Starting From
$43,775
Pricing Model
Annually
Free Trial
Yes, Request for Free

Training Resources

Trustwave is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Trustwave:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Trustwave Benefits and Insights

Why use Trustwave?

Key differentiators & advantages of Trustwave

  • Maximize Output: Protect networks, users and data assets from suspicious activities impacting workflow and ROI. Allow threat intelligence sharing through co-location of SOCs with major telco providers. 
  • Advanced Protection: Integrates various security services and products into the existing infrastructure, including data lake, analytics tools and more to reduce security gaps. 
  • Unified Platform: Access anomalous behavior, vulnerability and risk data across all divisions from a single platform 
  • Comprehensive Security: Comprehensive Security. 
  • Consulting and Professional Services: Improve strategy, compliance and security and maximize ROI through cyber advisory services. Security colony gives access to solutions developed by peer firms to solve daily challenges. 

Industry Expertise

Serves education, financial sector, government, healthcare, hotels, legal, payment services, restaurants and retail industry

Trustwave Reviews

Average customer reviews & user sentiment summary for Trustwave:

User satisfaction level icon: great

59 reviews

89%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Trustwave reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Comprehensive Endpoint Protection: Trustwave offers a wide range of features, including data loss prevention, threat detection and response, and vulnerability management, to protect endpoints from various cyber threats.
  • Cloud-Native Platform: The cloud-based nature of Trustwave's platform allows for easy scalability and accessibility, enabling businesses to manage their endpoint security from anywhere with an internet connection.
  • Managed Security Services: Trustwave provides optional managed security services, where their team of experts handles the complexities of endpoint security, freeing up internal IT resources for other tasks.
  • Compliance Support: Trustwave's solutions help businesses meet various compliance requirements, such as PCI, HIPAA, and GDPR, by providing the necessary security controls and reporting capabilities.

Cons

  • Limited Visibility into Endpoint Security Posture: Users have expressed concerns regarding the platform's ability to provide comprehensive insights into the security status of endpoints, potentially hindering proactive threat detection and response.
  • Challenges with Agent Deployment and Management: Feedback suggests that deploying and managing agents across a network can be cumbersome, potentially impacting the efficiency of security operations.
  • Potential Performance Impact on Endpoints: There are reports indicating that Trustwave's endpoint security solution may consume significant system resources, potentially affecting endpoint performance and user experience.

Researcher's Summary:

Trustwave's endpoint security solution has received positive feedback for its comprehensive protection against various cyber threats, including malware, ransomware, and phishing attacks. Users appreciate the wide range of features offered, such as data breach prevention and vulnerability management, which provide a holistic approach to endpoint security. The centralized console simplifies deployment and management, making it accessible even for businesses with limited IT expertise. However, some users have noted that the solution's pricing can be higher compared to competitors, which may be a consideration for budget-conscious organizations.

Trustwave's endpoint security solution stands out with its robust threat intelligence capabilities. The solution leverages real-time threat data to proactively identify and mitigate emerging threats, ensuring that endpoints remain protected against the latest attack vectors. Additionally, Trustwave's managed security services option provides businesses with access to a team of security experts who can assist with threat detection, incident response, and ongoing security management. This combination of advanced technology and expert support makes Trustwave a suitable choice for organizations that require a high level of security and may not have the internal resources to manage it effectively. It's important to note that the cybersecurity landscape is constantly evolving, so it's recommended to check for the most recent user reviews and product updates to make an informed decision.

Key Features

  • Managed Detection & Response: Detects and eliminates security threats continuously. Connects security tools with advanced analytics through its fusion platform. Offers SpiderLabs threat intelligence to discover hidden threats and malicious activities. 
  • Managed Security Services: Builds a strong and resilient environment by continuously monitoring and updating security technologies. Maintains compliance standards, such as CMMC, FISMA, GDPR, GLBA, ISO and PCI to improve operational efficiency. 
  • Database Protection: Prevents breaches with continuous assessment, risk visibility, and remediation and response capabilities for cloud and on-premise databases. Offers AppDetectivePRO and DbProtect features to boost security. 
  • Email Security: Defends against sophisticated email-based attacks with in-depth data security and policy controls. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  The custom scanning feature is available only for premium customers. 
  •  The user interface is difficult to use. 
  •  Complex for beginners to learn and implement. 
  •  Not cost-effective for small or mid-sized businesses. 
  •  Provides false alerts at times. 

Suite Support

mail_outlineEmail: Product-specific email support available.
phonePhone: (866) 659-9097. Other country-specific numbers are also available on the support page.
schoolTraining: Access a self-help knowledge base for common queries.
local_offerTickets: Submit tickets and track support cases on the support portal.
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