Categories:

#15

Fusion Web Clinic is ranked #15 in the Family Practice EHR Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Fusion Web Clinic Pricing

Based on our most recent analysis, Fusion Web Clinic pricing starts at $29 (Per User, Monthly).

Price
$
$
$
$
$
i
Starting From
$29
Pricing Model
Per User, Monthly
Free Trial
No

Training Resources

Fusion Web Clinic is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Fusion Web Clinic:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Fusion Web Clinic Benefits and Insights

Why use Fusion Web Clinic?

Key differentiators & advantages of Fusion Web Clinic

  • Reduce Clinical Burdens: Seamlessly access patient records and streamline documentation with prebuilt pediatric content, SOAPs and evaluation templates. Provide better care with patient progress tracking and clinical reports. 
  • Data-Driven Insights: Make informed decisions with easy-to-understand insights on all aspects of the practice, including the revenue cycle, patient attendance, treatment and operational efficiency. 
  • Improve Cash Flow: Increase reimbursements by automating charge capture and submitting and managing claims accurately. Get paid faster with e-remittance automation, payer management and patient payment processing. 
  • Improve Efficiency: Save hours spent on manual patient charting, document tracking, claim generation and practice scheduling. Streamline and manage tasks to focus solely on patient care. Its on-demand productivity and performance reports also aid in boosting productivity. 
  • Optimize Workflows: Optimize patient appointments and control other practice workflows with its customizable calendar. Send appointment alerts to maximize patient attendance rates. 
  • Improved Collaboration: Improve collaborations between different providers, nurses and staff with centralized, customizable access and secure communication. 
  • Patient Engagement: Its patient portal lets patients access clinical resources, communicate with providers and process payments with ease. 
  • Mobile Access: Deployed in the cloud, it can be accessed remotely from any web-accessible device. 
  • Security and Compliance: In addition to offering encrypted messaging, it ensures compliance with HIPAA and other regulations through government-level security measures and accurate charge capture with required documentation. 

Industry Expertise

The vendor serves pediatric therapy providers of all sizes; the tool can be personalized for occupational, speech and physical pediatric therapy providers.

Synopsis of User Ratings and Reviews

Based on an aggregate of Fusion Web Clinic reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Appointment Reminders: Patients receive automated appointment reminders, reducing no-shows and improving clinic efficiency.
  • Patient Portal: Patients can easily access their medical records, lab results, and billing information through a secure online portal, promoting patient engagement and satisfaction.
  • Billing Features: The software simplifies billing processes, reducing errors and improving revenue cycle management for healthcare providers.
  • Cloud-Based: As a cloud-based solution, Fusion Web Clinic eliminates the need for expensive hardware and IT infrastructure, making it a cost-effective option for clinics of all sizes.

Cons

  • Limited Customization: Fusion Web Clinic's lack of flexibility in tailoring workflows and features to specific practice needs can be frustrating for users accustomed to more customizable EMR solutions.
  • Outdated Interface: The user interface of Fusion Web Clinic is considered outdated and clunky by some users, potentially impacting efficiency and user satisfaction.
  • Learning Curve: New users may experience a steep learning curve due to the software's complexity and non-intuitive design, leading to a longer onboarding process.

Researcher's Summary:

User reviews from the past year suggest that Fusion Web Clinic is a solid choice for businesses of all sizes, particularly those in the pediatric therapy space. Reviewers rave about its ease of use, affordability, and comprehensive features, making it a top contender in the EMR market.

One of the standout features is its intuitive design, which even EMR newbies find easy to navigate. The platform also boasts a robust suite of tools, including a patient portal for seamless communication, a color-coded scheduling system that simplifies appointment management, and an automated billing and claims function that streamlines financial processes. These features collectively contribute to improved efficiency and productivity for healthcare practices.

However, some users note that Fusion Web Clinic can be "high maintenance" due to its extensive features and customization options. While this level of detail is appreciated by many, it may feel overwhelming for smaller practices with simpler needs. Additionally, while the software caters to various therapy disciplines, its pre-built templates and documentation tools are specifically geared towards pediatric care, making it an ideal fit for pediatric therapy clinics looking to optimize their workflows and enhance patient care.

Key Features

  • Patient Charting and Documentation: Streamline patient charting with more than 80 built-in pediatric-focused templates, standardized tests and common phrases. Set goals and monitor patient progress with easy-to-understand visualizations and patient reports. 
  • Practice Scheduling: Manage practice schedules with a centralized calendar, drag-and-drop functionality, color-code and customize appointments and set recurring appointments. View, sort and filter provider calendars based on location and specialty. 
    • Task Management: Use the calendar to manage all kinds of official workflows and tasks, including authorizations, expiration dates and custom tasks. 
  • Automated Reminders: Automatically sends appointment reminders to patients via email or text. 
  • Patient Portal: A secure portal for patients to view upcoming appointments, receive appointment reminders, look at progress reports, process online payments, access clinical resources and more. 
  • Claims Management: Auto-generate claims with each appointment, complete and scrub claims with its automated Explanation of Benefits (EOB) and customizable claim rules. Submit claims to any payer and track them till reimbursement. 
  • Billing and Payment: In addition to accurate coding at the point of care, create and process superbills for third-party payers. Handle patient transactions with its credit card processor. 
  • Teletherapy: Facilitate secure teletherapy sessions with end-to-end encryption directly through its existing calendar and patient portal. 
  • Home Education Program: Improve outcomes of home exercise programs by customizing and uploading exercises, documenting programs, tracking files and sending activities to caregivers with ease. 
  • Reporting and Data Visualization: Generate customizable reports and visualize all aspects of the practice with intuitive charts and graphs. Stay on top of practice finances, performance, productivity, patient turnouts and more with its real-time clinical overview dashboards. 
  • Secure Messenger: Enable patient-provider and provider-provider communication through a secure channel. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  It can be expensive for smaller clinics. 
  •  Users experienced minor glitches. 
  •  Steep learning curve. 

Suite Support

mail_outlineEmail: Support is hidden behind a login portal. Email [email protected] for general queries and [email protected] for compliance-related queries.
phonePhone: Support is hidden behind a login portal. Call (877) 418-7217 for general queries and (844) 383-8064 for compliance-related queries.
schoolTraining: The vendor website offers several educational blogs on writing notes, providing therapy, billing and more. Its resource library provides free pediatric resources and note templates.
local_offerTickets: Not mentioned.