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#58

Clinicient is ranked #58 in the Geriatric Care Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Clinicient Pricing

Based on our most recent analysis, Clinicient pricing starts at $50 (Monthly).

Price
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Starting From
$50
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

Clinicient is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Clinicient:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Clinicient Benefits and Insights

Why use Clinicient?

Key differentiators & advantages of Clinicient

  • Single Patient Record: Eliminate duplicate work with a single patient record to ensure that claims always match documentation. 
  • Automation:  Automate billing and collection tasks like insurance eligibility and benefits verification, denial handling, claims corrections and remittance advice and more. 
  • Optimized Charges: Automate workflows and allow for automated charge capture and aggregation, optimizes billable units, verifies charges before claim submission and more. 
  • Better Cash Flow: Automate claims procession, denial management and analytical tools to facilitate better cash flow. 
  • Holistic View of Financial Health: Get a complete view of medical practice health with practice metrics, KPIs and benchmarks. 
  • Dashboard Reporting: Identify performance issues for quick and timely action. 

Industry Expertise

Clinicient’s EMR and billing platform was built to facilitate outpatient therapy businesses and to provide them with efficient workflow tools, automated processes, billing rules and payer intelligence to facilitate payments quicker and more efficiently with minimal manual work. They have processed nearly $1 billion in collections and millions of insurance claims from thousands of payers.

Clinicient Reviews

Average customer reviews & user sentiment summary for Clinicient:

User satisfaction level icon: great

145 reviews

87%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Clinicient reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Functionality: The system is easy to customize, navigate and generates data for business metrics. It cuts payment turnaround time, integrates with several third-party modules, improves workflows and reduces errors, said 84% of the reviewers who talked about the product’s functionality.
  • Billing: Nearly 79% of users who talked about billing said that the product’s EMR is fully integrated with the billing solution and documentation, making it efficient for billing purposes.
  • Reporting: The system offers robust reporting tools that provide reports on no-shows, A/R and more while tracking business metrics efficiently, as said by approximately 81% of users who mentioned reporting.

Cons

  • Learning Curve: The product requires a steep learning curve to get acquainted with its features, and performing simple tasks can be tedious initially, said 81% of users who mentioned the learning curve.
  • Training and Support: Nearly 78% of reviewers who talked about support said that the training provided is inadequate to get used to the bells and whistles of the system, and support can be improved.
  • Offline Mode: The product requires a strong internet connection to use and doesn’t offer an offline mode of access, noted approximately 75% of users who mentioned offline mode.

Researcher's Summary:

Insight EMR and Billing offers a robust solution to speed up billing and payments, which drastically cuts down manual work while freeing up staff time for personalized attention to patients. Users can customize templates for everyday documentation, personalize patient notes and make changes to patient conditions. It offers robust communication abilities, integrates with various third-party modules and improves operational efficiency. The multi-faceted system keeps track of billing, patient notes and scheduling. However, the system is complex to implement initially, is prone to glitches, comes with a basic UI and its customer support can be improved. Its scheduling function lacks a waitlist feature, and its server is slow and takes time to load.

Key Features

  • Powerful EMR Software:  Process complete bills with compliance for speedy collections with daily billing, payment posting and follow up. 
  • Process Automation: Automate processes from patient intake to final payment, curbing errors and ensuring speedy payments. Streamline claims processing, provide collaborative communication tools and transparent reporting and analysis. 
  • Partnership of Billing And Collections Professionals: Follow best practices of revenue cycle management. Get updated payer rules based on collective intelligence. 
  • Expert Revenue Cycle Management: Get comprehensive reporting and analysis for outpatient rehab practice. Integrate monthly KPI metrics, monthly financials and an optional data-driven coaching and account overview. 

Limitations

These limitations are current as of the writing of this review:

  •  It is slow and bug-prone. 
  •  No signature pad available. 
  •  No waitlisting feature for scheduling. 
  •  Prone to errors and connectivity issues. 

Suite Support

mail_outlineEmail: Users can contact user support by filling up a form on the website contact page.
phonePhone: Phone support is available at 503.525.0275 from Mon-Fri, 5 a.m. - 5 p.m. PST.
local_offerTickets: Tickets can be raised at Clincient’s website from its contact page.
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