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#22

WorkSchedule is ranked #22 in the Employee Scheduling Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

WorkSchedule Benefits and Insights

Why use WorkSchedule?

Key differentiators & advantages of WorkSchedule

  • Streamline Scheduling: Offers automatic scheduling based on availability and qualification. It can schedule based on preferred shifts, rank, max number of hours for each day and week, least hours worked and more. Users can also restrict automatic assignments with eliminating and preference rules. 
  • Save Time Using Undo Feature: Eliminate accidental data loss using the undo feature. Users can undo their last action within a time tracking editor and scheduler. While in the current session, undo the last removal, edits, add or other changes to the time block with one click. 
  • Schedule Around Employee Availability: Avoid work scheduling conflicts and complications with employee self-service tools that allow them to add preferred and unavailable time. Use the best fit tool or automatic scheduling system to see employee preferences, availability or who is available to work a particular shift. 
  • Track Time-Off With Ease: Save time on routine time-off calculation paperwork. Employees can easily create time-off requests, and managers get an email notification for approval. The current balance and remaining PTO are visible to both employees and managers, and users are warned when the allowed time-off is almost used up. 
  • Leverage Customization: It allows custom branding for every account and a custom domain for the company's login page that includes adding a brand logo. Easily create custom shifts based on six categories and unlimited time off accounts and reasons. Users can also request custom features based on their needs. 
  • Security: Provides 24/7 data centers with numerous certifications that ensure maximum safety and uptime. All data is processed via secure links. 
  • Easily Export Payroll Information: Save time and prevent errors by integrating with payroll systems to eliminate redundant data entry. It integrates with numerous payroll systems available on the market. Users can export information to SecurePayroll, .CSV, ADP, PayChex, QuickBooks and more. 
  • On-The-Go Access: Available on browsers, Android and iOS devices, it lets users view schedules on the go, request time off and more. Managers can create employee schedules using the mobile web browser as well. 

Industry Expertise

WorkSchedule serves all sizes and types of businesses with a focus on making employee scheduling and attendance a breeze. It serves hundreds of enterprises, from fewer than 20 people to a few thousand, while supporting a number of industries. It is designed for industries like retail, customer service, hospital and medical staff, food service, public service and more.

Key Features

  • Best Fit Tool: Gives managers granular control to choose which employee fits best for a shift when a current employee can’t cover one on a particular day. It finds the best employee for a single time block. 
  • Time Block Editor: Increase productivity by adding time blocks to the schedule. Users can add specific time blocks for tasks, events and activities. It provides a quick and easy way to add multiple time blocks in a variety of ways so that users can get their schedules entered in no time. 
  • Schedule Templates: Change each template according to specific requirements and save it for daily, weekly and monthly use. Users can also initialize a large number of template schedules across any area, department, category or task so that all situations are fully covered. 
  • Time Tracking: Keep track of employee working hours with automatic generators, or simply copying the schedule history to the time tracker. Managers can run an attendance report to get total working hours for all employees. Time tracking data can be reported or exported via the export feature in Quickbooks or to other payroll systems. 
  • Alerts: It can send reminders via email, notification or text message alert whenever there's a change on the schedule. Emails have links for employees to view changes. Employees will also be alerted for every shift with an assigned area of task and working time. 
  • Shift Swapping Management: Staff receive available shift notifications allowing them to swap shifts easily and efficiently. Parameters are set to ensure that only employees who are approved and qualified to work certain jobs and/or shifts can swap. In this way, administrators are not worried about excessive overtime or staff working in a position for which they can not perform. 
  • Integration: It can sync with a number of calendar apps such as Outlook calendar, iCal, Google calendar and more. It offers a developer API to transfer data between WorkSchedule.Net and other third-party systems. 

Limitations

Some of the product limitations include:

  •  Many users said that the mobile application does not work well; it doesn’t let them view shifts and is prone to errors. 
  •  Time clock entry can be inaccurate at times. 

Suite Support

Support is available seven days a week. WorkSchedule.net provides live chat that is available in the support section. It also offers a full support team during the free trial period.

mail_outlineEmail: Users can email [email protected] for technical support.
phonePhone: Customers can call 1 866 846 3123 on weekdays from 9 a.m. — 5 p.m. (EST) for phone support.
schoolTraining: Offers tutorial videos, blogs, a knowledge base and developer APIs on the website for training. WokSchedule.net also provides a 30-minute one-on-one demo on the system during the initial free trial account where they connect via GotoMeeting.
local_offerTickets: Submitting tickets is not provided.
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