7shifts Reviews & Pricing

Key Features

• Scheduling: Managers can quickly build staff schedules using drag-and-drop functionality. The system integrates with existing point-of-sale systems to automatically forecast sales and suggest labor needs. Managers can then publish the schedule through the mobile app, allowing staff to view their shifts, request time off and swap shifts.
• Time Clocking: Use a mobile time-clocking app, 7punches, to simplify employee attendance tracking and ensure labor law compliance. The app integrates with the scheduling system, allowing only employees with scheduled shifts to clock in. This prevents time theft and ensures accurate timesheets. Managers can also enable optional features like photo verification or location tracking (geofencing) upon clock-in to further confirm employee presence.
• Tip Pooling: You can automate tip calculations and payouts. The system integrates with existing scheduling data to ensure accurate tip allocation. Managers can specify how to split tips among staff, and the system handles calculations automatically, eliminating manual errors and saving time. 7shifts also offers secure and cashless tip payouts, replacing the need for cash advances, bank runs and manual tip distribution.
• Payroll Management: This integrated solution, specifically designed for US restaurants, centralizes employee onboarding, time clocking, labor law compliance checks and payroll processing. The system automates wage and tip calculations, ensuring accurate and timely employee payments.
• Employee Engagement: An engagement dashboard helps monitor key metrics and identify areas for improvement. Managers can automate shift feedback surveys to gather employee insights for coaching and addressing issues. The platform facilitates performance conversations with data and insights, ensuring continuous improvement. The manager logbook bridges communication gaps between shifts by allowing managers to document and share daily updates.

Approach to Common Challenges

• Inaccurate Schedules: 7shifts eliminates manual data entry by integrating with existing point-of-sale systems to automatically forecast sales and labor needs. This helps build your schedules on real data, reducing the risk of over or under-staffing.
• Difficulty Managing Employee Availability and Time-Off Requests: The mobile app empowers employees to submit availability preferences and request time off directly through their phones. Managers can view all requests in one place and easily adjust schedules accordingly.
• Inefficient Communication and Collaboration: It provides Team Chat, a central platform for group chats, announcements and shout-outs. This keeps everyone informed and eliminates the need to juggle multiple communication apps.
• Ensuring Labor Law Compliance: 7shifts offers advanced compliance rules for various jurisdictions, helping managers stay up-to-date with labor regulations concerning overtime, breaks and Fair Workweek schedules. The system also tracks clock-in/out times to identify potential compliance issues.
• Time Theft and Payroll Errors: The 7punches time clocking app integrates with scheduling to ensure only employees assigned to a shift can clock in. Optional features like photo verification and geofencing further prevent time theft and ensure accurate timesheets for payroll processing.

Cost of Ownership

• Entrée: Charges $34.99 monthly per location to manage up to 30 employees. Along with free features, it offers timesheet templates, labor budgeting tools and reporting.
• The Works: Charges $79.99 monthly per location to manage unlimited employees and schedules. It includes compliance management tools, a manager logbook, labor forecasting and shift feedback.
• Gourmet: Charges $135 monthly per location to manage unlimited employees. This plan offers task management, auto-scheduling and operational planning tools.

Limitations

• Comparatively more expensive than its competitors.
• It doesn’t support unlimited employees in its starter plans.
• Limited dashboard customizations.

Demo Resources

• Help Center: It provides a detailed knowledge base containing guides, product tours, FAQs and troubleshooting for scheduling, time tracking, payroll and tip pooling.
• Partner API: The vendor offers easy access to the platform’s API documentation and includes guides on how to design custom connections with third-party software.

FAQs