SpamTitan Reviews & Pricing

by TitanHQ | Founded 2006, Galway, Ireland

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Overview Pricing Benefits Reviews Features

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What is SpamTitan?

Industry Specialties: Serves all industries

SpamTitan is a full-service email security platform that helps its customers protect their businesses, employees and clients from spam emails, phishing attempts, viruses, malware, ransomware and other email threats. It offers spam detection, malware and virus blocking, outbound scanning, authentication control and robust reporting capabilities. It provides email security services to businesses, Office 365, MSPs and schools. It can be deployed on-premise as a gateway or hosted in the cloud.

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User Sentiment

Based on 997 reviews:

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SpamTitan Pricing

Based on our most recent analysis, SpamTitan pricing starts at $2 (Per User, Monthly).

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Starting From: $1.95
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

SpamTitan is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SpamTitan:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SpamTitan Benefits and Insights

Why use SpamTitan?

Key differentiators & advantages of SpamTitan

Effective Blocking: Facilitates multi-layered analysis that includes SURBL’s, sender policy frameworks and more. Supports double anti-virus protection, including Clam AV and Bitdefender engines. Enables administrators and users to manage content control. Provides SASL authentication, LDAP, Dynamic and aliases file recipient verification and IP protection control.
Comprehensive Reporting: Delivers quarantine reports at specified time and intervals that include emails potentially containing spam or viruses. End users can choose to deliver, whitelist or delete the emails in quarantine reports.
Seamless Management: Quick and easy to set up, install, configure and run the system. Offers completely automated updating and end-user spam management with low maintenance overhead. Allows controlled access from the network through a web interface, removing client-based management software requirements.
Highly Scalable: Supports unlimited users and multiple domains. Offers multi-level administration, including user, domain, domain groups and more. Provides a cluster option for improved throughput and redundancy across multiple data centers.
Advanced Email Security Layer: Offers a sandboxing layer to shield against data loss and breaches from zero-day threats through in-depth, sophisticated analysis of suspicious or unknown files and programs. Protects against malware and advanced persistent threats, provides insights into new threats and helps mitigate risks.

Industry Expertise

SpamTitan has filtered 3.9 billion emails in Jan 2021 through its advanced email protection. It serves industries including education, business, healthcare, hospitality, retail, finance, transportation and non-profit sectors.

SpamTitan Reviews

Average customer reviews & user sentiment summary for SpamTitan:

997 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of SpamTitan reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Strong Security: Employs a layered defense with features like dual anti-virus scanning, sandboxing, and real-time blacklists to effectively combat spam, phishing, malware, and ransomware.
Easy to Use: Features an intuitive interface that simplifies setup and administration, making it manageable even for those without deep technical expertise.
Inbound and Outbound Protection: Safeguards email traffic flowing in both directions, ensuring comprehensive protection against threats and preventing the spread of malicious content from within the organization.
Cost-Effective: Provides robust email security features at a competitive price point, making it a budget-friendly choice for businesses of all sizes.

Cons

Occasional Latency: Some users have reported occasional lag in email delivery, which can be a concern for time-sensitive communications.
Limited Mobile App Functionality: While SpamTitan offers a mobile app, some users find its functionality limited compared to the desktop version, particularly for detailed reporting and configuration.

Researcher's Summary:

Is SpamTitan email security up to snuff, or is it just a lot of baloney? User reviews from the last year indicate that SpamTitan is a force to be reckoned with in the email security arena. Users rave about its impressive spam detection rate, exceeding 99.9%, effectively keeping inboxes free from unwanted messages. They also praise its robust protection against phishing attacks, malware, and other email threats, ensuring a secure email environment.

One of SpamTitan's standout features is its user-friendliness, making it a breeze to integrate, especially with Office 365. Users highlight its intuitive interface, simplifying email security management. Moreover, SpamTitan earns kudos for its affordability, particularly compared to competitors like Barracuda, making it a budget-friendly choice for businesses of all sizes.

However, some users point out occasional hiccups with updates and a desire for more granular control over specific settings. Despite these minor drawbacks, SpamTitan emerges as a reliable and effective email security solution, best suited for small to medium-sized businesses (SMBs) and larger enterprises seeking robust protection without breaking the bank. Its ease of use and affordability, coupled with its high spam detection rate and comprehensive threat protection, make it a compelling choice in today's threat landscape.

Key Features

Gateway Appliance: Equips network administrators with multiple tools to manage mail flow and safeguard against unwanted email and malware through an anti-spam app. Simplifies email risk and spam management for IT departments and employees with email inboxes.
Email Spam Filter: Blocks email threats to clean organizations’ emails. Offers cloud-based email filtering services that require minimal IT support. Allows whitelisting and blacklisting, recipient verification, advanced reporting and outbound email scanning. Protects against zero-day attacks, data leaks, infected attachments and more.
Private Cloud: Offers cloud-based email security solutions, purpose-built for enterprises and service providers to safeguard their network and users from spam email, malware and viruses. Provides a choice to rebrand or fold it invisibly into service offerings.
Microsoft Office 365: Provides enhanced Office 365 email security against highly sophisticated cyber threats like phishing attacks through a defense-in-depth strategy. Supplement Office 365’s native security with phishing protection from dedicated security providers. Blocks spear phishing, whaling, impersonation attempts, business email compromise and zero-day attacks using predictive techniques like machine learning, Bayesian analysis and heuristics.
Outbound Scanning: Prevents IP blacklisting from global blacklisting services by blocking viruses and spam sent from organizations to ensure smooth email delivery, improve business processes and maximize productivity.
Web Authentication: Provides control for each domain on authentication methods used for user login attempts. Supports internal (default), SQL server, LDAP, IMAP and POP 3 authentication methods. Its external authentication support module directs login attempts to the appropriate authentication server for the domain where users don’t remember multiple passwords.

Limitations

User feedback indicates the following limitations of SpamTitan, as of the time of this review:

Blocks legitimate emails at times.
Notifications are not consistent.
Lacks responsive customer support.
User interface is outdated and not intuitive.

Suite Support

Email: For technical queries, email [email protected] or [email protected].

Phone: Users can call +1 813 200 9450 (USA), +44 (0)2476993640 (UK/EU), +353 91 545555 (Ireland), +971 4 3886998 (Mid East) to contact customer support for assistance.

Training: It provides training resources that include cloud and gateway admin guides, blogs and FAQs.

Tickets: Ticketing options are not available.