Acrobat Sign Reviews & Pricing

by Adobe | Founded 1982, Mountain View, California

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What is Acrobat Sign?

Industry Specialties: Serves all industries.

Acrobat Sign is a sophisticated software solution designed to streamline tasks such as electronic signatures, document management, and workflow automation. It is particularly well-suited for industries like legal, finance, healthcare, and real estate, where secure and efficient document handling is crucial. The platform offers unique benefits, including seamless integration with other software, robust security features, and compliance with global e-signature laws. Popular features include customizable templates, real-time tracking, and mobile accessibility, which enhance user convenience and operational efficiency. Users often praise its intuitive interface and reliability, noting that it simplifies complex document workflows. Compared to similar products, Acrobat Sign stands out for its comprehensive feature set and strong brand reputation. Pricing varies based on factors such as the number of users and specific needs, with options for monthly or annual payments. For precise pricing, users are encouraged to contact SelectHub for a tailored quote.

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User Sentiment i

Based on 923 reviews:

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#3

Acrobat Sign is ranked #3 on the top 10 Electronic Signature Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

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Acrobat Sign Pricing

Based on our most recent analysis, Acrobat Sign pricing starts at $13 (Monthly).

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Starting From: $12.99
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Acrobat Sign is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Acrobat Sign:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Acrobat Sign Benefits and Insights

Why use Acrobat Sign?

Key differentiators & advantages of Acrobat Sign

Time Efficiency: Acrobat Sign significantly reduces the time required to obtain signatures, allowing documents to be signed in minutes rather than days.
Cost Savings: By eliminating the need for paper, printing, and postage, Acrobat Sign helps businesses save on operational costs.
Enhanced Security: Acrobat Sign provides robust security features, including encryption and audit trails, ensuring that documents are protected and tamper-proof.
Global Accessibility: Users can sign documents from anywhere in the world, making it easier to conduct international business without delays.
Legal Compliance: Acrobat Sign complies with various e-signature laws and regulations, such as ESIGN and eIDAS, ensuring that electronic signatures are legally binding.
Improved Workflow: Integration with other software like Microsoft Office and Salesforce streamlines document management and enhances overall productivity.
Environmental Impact: Reducing paper usage contributes to environmental sustainability, aligning with corporate social responsibility goals.
Customer Experience: Simplifies the signing process for clients, leading to higher satisfaction and quicker transaction completion.
Audit Readiness: Detailed audit trails provide a clear record of all actions taken on a document, aiding in compliance and internal audits.
Customizable Templates: Pre-built templates save time and ensure consistency across documents, reducing the risk of errors.
Mobile Compatibility: Acrobat Sign's mobile app allows users to sign and manage documents on the go, enhancing flexibility and responsiveness.
Scalability: Suitable for businesses of all sizes, from small startups to large enterprises, allowing for seamless scaling as the business grows.
Real-Time Tracking: Users can track the status of documents in real-time, providing transparency and reducing follow-up efforts.
Reduced Errors: Automated workflows and validation checks minimize the risk of errors, ensuring accuracy in document processing.
Brand Consistency: Custom branding options allow businesses to maintain a consistent brand image across all documents.

Industry Expertise

Acrobat Sign is particularly well-suited for enterprises and regulated industries, such as finance and healthcare, where sensitive information is handled daily and security is paramount. Its advanced features, including robust encryption, multi-factor authentication, and audit trails, ensure the protection of critical documents and data. Acrobat Sign's ability to manage high volumes of documents and streamline workflows makes it ideal for organizations like pharmaceutical firms, banks, and government agencies.

Acrobat Sign Reviews

Average customer reviews & user sentiment summary for Acrobat Sign:

923 reviews

92%

of users would recommend this product

Acrobat Sign has a 'excellent' User Satisfaction Rating of 92% when considering 923 user reviews from 2 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Acrobat Sign reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Effortless Integration: Acrobat Sign plays well with other Adobe products, making it a natural choice for businesses already invested in the Adobe ecosystem.
Guided Workflow: The intuitive workflow/wizard feature simplifies the process of sending documents for signatures, even for first-time users.
Cost-Effective Solution: Acrobat Sign often provides a more budget-friendly option compared to competitors while still offering a comprehensive set of features.

Cons

User Experience Concerns: Some users find the interface, particularly in newer versions, cumbersome for basic tasks like sending, signing, and managing documents.
Integration Limitations: While it boasts strong integration with the Adobe ecosystem, it may offer fewer third-party integration options compared to competitors like DocuSign.

Researcher's Summary:

Should you Acrobat Sign on the dotted line, or is there a better option out there? Adobe Acrobat Sign is a popular choice for e-signatures, known for its user-friendly design and integration with other Adobe products. Users praise its ability to simplify workflows, especially with features like automation and compatibility with platforms like Microsoft apps, Salesforce, and Workday. Its robust security, legal compliance, and global reach make it a reliable option for businesses of all sizes. However, recent updates have caused frustration among some users, who report issues with document management and a clunky user experience. Some also find the initial setup process overly complicated, and occasional technical hiccups have been reported.

Despite these drawbacks, Acrobat Sign is often compared favorably to competitors like DocuSign, particularly for its extensive features and ease of use. The platform's biggest strength lies in its comprehensive approach to e-signatures, offering a suite of tools that streamline document workflows, from signing and sending to tracking and managing. This makes it ideal for businesses that frequently handle contracts, agreements, and other legal documents.

However, the recent usability issues, particularly those stemming from updates, cannot be ignored. These issues, coupled with the sometimes-complicated setup process, might deter smaller businesses or individual users looking for a more straightforward solution. Overall, Acrobat Sign is best suited for medium to large businesses that require a feature-rich, secure, and legally compliant e-signature solution and are willing to invest time in setup and troubleshooting. Its integration with existing business software further enhances its appeal for such organizations.

Key Features

Notable Acrobat Sign features include:

Cloud-Based Platform: Acrobat Sign operates entirely in the cloud, allowing users to access and manage documents from any device with internet connectivity.
Integration with Adobe Acrobat: Seamlessly integrates with Adobe Acrobat, enabling users to easily convert PDFs into signable documents.
Multi-Party Signing: Supports multiple signers, making it ideal for contracts and agreements that require signatures from several parties.
Customizable Workflows: Users can create and automate custom workflows to streamline the signing process and ensure compliance with organizational policies.
Mobile App: The Acrobat Sign mobile app allows users to send, sign, and manage documents on the go, providing flexibility and convenience.
Audit Trails: Provides detailed audit trails that track every action taken on a document, ensuring transparency and accountability.
Bank-Level Security: Utilizes robust encryption and security measures to protect sensitive information, meeting industry standards for data protection.
Template Library: Offers a library of reusable templates, saving time and ensuring consistency across frequently used documents.
Real-Time Notifications: Sends real-time notifications to keep users informed about the status of their documents, reducing delays and improving efficiency.
Compliance with Legal Standards: Complies with various international e-signature laws and regulations, such as eIDAS and ESIGN, ensuring legal validity.
Integration with Business Applications: Integrates with popular business applications like Microsoft Office 365, Salesforce, and Dropbox, enhancing productivity.
Custom Branding: Allows organizations to customize the signing experience with their own branding, providing a professional and cohesive look.
Bulk Sending: Enables users to send documents to multiple recipients at once, simplifying processes like employee onboarding or customer agreements.
In-Person Signing: Supports in-person signing, making it easy to collect signatures during face-to-face meetings or events.
Advanced Authentication Options: Offers various authentication methods, including password protection, phone verification, and government ID checks, to ensure signer identity.