Sevocity Reviews & Pricing

by Sevocity EHR | Founded 1990, San Antonio, TX

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Overview Pricing Benefits Reviews Features

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What is Sevocity?

Industry Specialties: Serves medical industries

Sevocity EHR is a cloud-based solution that offers flexible healthcare technology support to practices of all sizes and budgets. However, this EHR system is more suited to practices with one to 100 users. It includes e-prescribing, MIPS reporting, an E&M coding calculator, direct email and customizable content.

It also offers unlimited customization, unlimited training and advanced 24/7 support. It can create customized templates and workflows to support businesses and offer additional capacities to manage bi-directional practice management and billing.

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User Sentiment

Based on 274 reviews:

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Product Screenshots and Videos

Sevocity Pricing

Based on our most recent analysis, Sevocity pricing starts at $379 (Per Provider, Monthly).

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Starting From: $379
Pricing Model: Per Provider, Monthly
Free Trial: No

Training Resources

Sevocity is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Sevocity:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Sevocity Benefits and Insights

Why use Sevocity?

Key differentiators & advantages of Sevocity

Improved Patient Care: Sevocity's EHR system allows for real-time access to patient records, ensuring that healthcare providers have the most up-to-date information to make informed decisions.
Enhanced Efficiency: Automating routine tasks such as appointment scheduling and prescription refills reduces administrative workload, allowing staff to focus on patient care.
Customizable Templates: Tailor the EHR system to fit the specific needs of your practice, ensuring that the workflow aligns with your unique processes and specialties.
Data Security: Robust encryption and compliance with HIPAA regulations ensure that patient data is protected against unauthorized access and breaches.
Interoperability: Seamlessly integrate with other healthcare systems and labs, facilitating the exchange of information and improving coordination of care.
Patient Engagement: Features like patient portals and secure messaging enhance communication between patients and providers, fostering a more collaborative healthcare experience.
Regulatory Compliance: Stay compliant with evolving healthcare regulations through built-in updates and alerts, reducing the risk of penalties and ensuring best practices.
Cost Savings: By streamlining operations and reducing paperwork, Sevocity helps practices lower operational costs and improve financial performance.
Scalability: Whether you are a small practice or a large healthcare organization, Sevocity can scale to meet your needs, growing alongside your practice.
Comprehensive Support: Access to 24/7 customer support ensures that any issues are promptly addressed, minimizing downtime and maintaining productivity.
Data Analytics: Utilize built-in reporting tools to analyze patient data, track performance metrics, and make data-driven decisions to improve practice outcomes.
Remote Access: Cloud-based access allows healthcare providers to securely access patient records from anywhere, facilitating telehealth services and remote consultations.
Training and Onboarding: Comprehensive training programs ensure that staff are proficient in using the system, leading to smoother transitions and higher adoption rates.
Patient Safety: Features like medication alerts and allergy warnings help prevent medical errors, enhancing overall patient safety.
Revenue Cycle Management: Integrated billing and coding features streamline the revenue cycle, reducing errors and improving cash flow.

Industry Expertise

Sevocity specializes in providing electronic health record (EHR) solutions tailored for small to mid-sized medical practices, including family medicine, pediatrics, and specialty practices. It is particularly well-suited for healthcare providers seeking customizable, user-friendly, and cost-effective EHR systems that enhance clinical workflows and patient care. The software's adaptability makes it an excellent choice for practices looking to streamline operations without compromising on quality or compliance.

Sevocity Reviews

Average customer reviews & user sentiment summary for Sevocity:

274 reviews

89%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Sevocity reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Nearly 95% of users who mention user-friendliness as a determining factor concur that the software is simple and easy to use.
Support: 100% of users who talk about support note that the software offers highly accessible, resourceful and efficient support.
Patient Record Management: Seamless management of patient records was noted by about 67% of users who mention the feature.
Core Functionality: Approximately 90% of users who talk about the product’s core functionality recommend it for its overall features and performance.
Set Up and Onboarding: 100% of the users who talk about implementation and user onboarding mention that the product is easy to set up and learn.

Cons

User Interface: An outdated bare-bones interface and complicated navigation can be detrimental, as noted by 64% of users who talk about user interface.
Customization: More than 55% of users who talk about customization concur that it is time-consuming and takes away more from practical usage.
Chart Management: Nearly 57% of users who mention the chart management module concur that it is cumbersome and limiting as only one person can access and edit charts at a time.
Glitches: Slow data processing and freezing issues with every update are a disappointing factor, as mentioned by 100% of users who talk about software issues.

Researcher's Summary:

Sevocity EHR is a cloud-based solution that offers a high degree of customization, which is a major selling point for many users. They rave about the ability to tailor the system to their specific needs, from creating custom templates to setting up unique workflows for each provider. This level of customization allows practices to streamline their operations and improve efficiency.

However, some users have expressed concerns about the learning curve associated with Sevocity. The extensive customization options can be overwhelming for new users, and the system's interface can be complex. Some users have also reported issues with the system's stability and responsiveness, particularly during peak usage times.

Despite these drawbacks, Sevocity is a popular choice for practices that require a highly customizable EHR solution. The system's robust features and 24/7 support make it a good fit for practices of all sizes, particularly those with a high volume of patients or complex workflows.

Key Features

Free Data Conversion: Access patient record retention features, full demographical data, .bak files, PDFs and more. Get free data conversion/migration features to securely transfer legacy data to the system.
Easy Customization: Get an easy to customize solution with a drag-and-drop interface for dashboards and pre-made custom reports.
Add/Delete Users: System administrators can add or delete users easily for seamless management.
ONC Compliant: Maintain ONC compliance and meet meaningful use standards, as of 2015, to enjoy additional federal agency support.
Free Bi-Directional Interface: Report important records (such as immunization or disease status) to federal and third-party agencies using a bi-directional interface. Allow patients to maintain their records from provider to provider.
E-Prescribing: Allow clinicians to write prescriptions and quickly send them off to a patient’s preferred pharmacy.
Coding Calculator: Access a coding calculator to properly code a patient’s chart for billing.

Limitations

Some of the product limitations include:

The support team references internet outages when the system goes down.
Users can only open one encounter type at a time.
Referral reports are not specific.

Suite Support

Sevocity offers a live, US-based support team, available 24/7. Every customer receives their standard customer support services at no charge. They offer many additional services on top of those listed below, such as automatic product updates, tier IV redundant storage, availability guarantee and free system customization.

Email: There are no email support options at this time.

Phone: Their US-based support team handles phone support inquiries 24/7. This is included with their standard support plan.

Training: The company offers monthly online web training.

Tickets: The company doesn’t offer any support ticketing options at this time.