Meditech Reviews & Pricing

by Meditech | Founded 1969, Westwood, MA

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Overview Pricing Benefits Reviews Features

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What is Meditech?

Industry Specialties: Serves medical industries

Meditech helps health facilities manage their day-to-day operations to provide effective treatment and better customer service. Health organizations of all sizes rely on it to handle tasks such as charting and documentation, scheduling, revenue management and more.

It allows physicians to document and chart patient information electronically, leading to increased efficiency, boosted revenue and improved healthcare quality. It also supports agencies to manage at-home patient tasks, place orders, schedule appointments, bill for services and manage documentation.

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User Sentiment

Based on 154 reviews:

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Product Screenshots and Videos

Meditech Pricing

Based on our most recent analysis, Meditech pricing starts at $49 (Per User, Monthly).

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Starting From: $49
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

Meditech is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Meditech:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Meditech Benefits and Insights

Why use Meditech?

Key differentiators & advantages of Meditech

Fewer Errors: Document information electronically to avoid handwriting and legibility errors, ensuring that data is correct and understandable.
More Accurate Treatment: Access a patient’s medical history to recognize patterns and help predict diagnosis for more accurate and effective treatment.
More Patient Engagement: Book appointments, pre-register and answer pre-visit questionnaires. Enable remote patient monitoring and virtual patient visits to track and maintain records.
Security of Information: Secure sensitive medical documents against misplacement, tampering, destruction or theft. Set access levels to limit entries.
24/7 Support: Receive 24/7 support with handling data backups, recovery management, mobile access, regular upgrades and ongoing maintenance.
Quick Implementation: Reduce manual tasks with the Expanse Virtual Assistant, a simple and touchless way to access data. Significantly boost physician efficiency with voice-controlled functionality.

Industry Expertise

Serves a variety of healthcare facilities worldwide, with record-keeping solutions developed specifically for Canada, the UK and Ireland, South Africa and Asia Pacific. Caters to organizations of all sizes.

Meditech Reviews

Average customer reviews & user sentiment summary for Meditech:

154 reviews

63%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Meditech reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly: About 67% of users noted that the platform provides an intuitive interface and is easy to use and navigate.
Learning Curve: It’s easy to gain proficiency with the platform, as noted by 80% of reviewers who mentioned its learning curve.

Cons

Customization: All users who talked about customization complained that it can’t be customized to individual needs.
Performance: The system is slow and experiences occasional glitches, as reviewed by about 86% of users who talked about performance.
Functionality: Approximately 53% of reviewers who spoke about functionality mentioned its limited features and charting options.
Cost: Though only mentioned in a few reviews, all of those reviewers found the application unaffordable for smaller practices, mentioning costly maintenance and repair.

Researcher's Summary:

Meditech is an intuitive EHR solution to streamline charting, documentation and patient data retrieval. Reviewers found the system simplified to a fault. Users found that it helps keep information neatly and securely organized, resulting in a smooth user experience. Without overwhelming clients, the platform enables ease of use and navigation. It also increases treatment accuracy by predicting diagnosis. However, others complained that its lack of features limited its functionality. It provides minimal charting options. It also lacks an assessment entry field, dot phase or auto-populate preset features. Its notifications are easy to miss. Being a web-based application, it’s not optimized for smartphones or mobile devices. The system can lag when dealing with high volumes. Overall, it’s not a comprehensive solution, but it streamlines clinical workflows with its suite of features.

Key Features

Data Documentation: Document and chart a patient’s data while spending valuable time focusing on patients. Document a patient’s information once, storing it for future use.
Population Health: Recognize local trends and improve individual health outcomes by gathering and comparing medical data from multiple students.
Fiscal Responsibility: Offer revenue cycle management and analytics to analyze and compare health facility performance.
Nurse and Specialty Care: Enable nurses and other practitioners to provide care in the patient’s home. Provide support for oncology, critical care, surgical services and labor and delivery as well.
Patient Portal: Authorize face-to-face appointment setup and online patient question addressal using MHealth.
Interoperability: Enable a seamless flow of data between systems for greater accuracy and efficiency. Share clinical data and exchange orders with acute hospitals, using a one-touch record system.
EVV: Use time-keeping tools to electronically connect patient appointments with healthcare visits. Bracket duties with EVV schedule clocks to accurately pinpoint location, time-in and time-out to capture and verify field staff visits.
Activity Management: Gain visibility into nurse and practitioner activities to track care-provision hours.
Mobility: View real-time patient data, prioritize and sort summaries, access documentation capabilities, and more. Also includes:

Mobile Phlebotomy: Display a real-time list of specimens awaiting collection. Integrates with both centralized and decentralized collection facilities.
iPhone Health Records: View allergies, lab results, medications and more with Health Records on iPhone, which syncs with the patient portal.

Limitations

At the time of this review, user feedback suggests that some of the product limitations include:

Lacks insurance verification, faxing and freehand charting
Limited built-in templates
Challenging integration process
Can’t customize a worklist or prioritize patients

Suite Support

Email: Not mentioned. Log in to the customer service portal to request assistance.

Phone: 781-821-3000, available 24/7.

Training: Access online tutorials, classroom training, self-training and train-the-trainer options.

Tickets: No info available.

Cost of Ownership

License/Subscription Cost	On-premise: One-time license fee to own the software Cloud-based: Subscription-based pricing - per user, per month
Maintenance Cost	On-premise: Cost is included in the subscription fee Cloud-based: Cost is included with monthly subscription fee No maintenance charges to be paid by the users
Installation/Implementation Cost	On-premise: Additional implementation fee Cloud-based: Cost included in the subscription fee
Customization Cost	Cost of customization will vary based on the functional requirements or features added based on each facility's unique needs
Data Migration Cost/Change Management/Upfront Switching Cost	For both cloud-based and on-premise, cost will vary depending on the type of data and the amount of which is being migrated and validated
Recurring/Renewal Costs	On-premise: Fees for additional licenses purchased Cloud-based: Cost is equal to the monthly subscription fee, based on the number of users, customization and training courses taken