Meditech Expanse Reviews & Pricing

by Meditech | Founded 1969, Westwood, MA

REQUEST WITH NO OBLIGATION$ Request Pricing Get Free Demo

Request Pricing Request Demo

Overview Pricing Benefits Reviews Features

What is Meditech Expanse?

Industry Specialties: Medical

Meditech Expanse is a scalable cloud-based solution to help healthcare facilities streamline patient care, billing, schedules and daily operations. Its cloud connectivity enables practices of all sizes to improve care coordination and securely connect remote sites and specialties. Interoperable, it aids physicians and nurses in managing patient charting and remote patient monitoring. It also improves cash flow through revenue cycle management and financial reporting.

HIPAA compliant, its population health, patient surveillance and evidence-based clinical decision support modules aid in improving patient care outcomes. It also drives the care team through patient monitoring and actionable insights.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

Try Before You Buy.

Request a Free Demo Today!

Request Demo

It's completely free!

Product Screenshots and Videos

Meditech Expanse Pricing

Based on our most recent analysis, Meditech Expanse pricing starts in the range of $100 - $500.

Get Price Quote

Price: $
$
$
$
$

i
Starting From: Undisclosed
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

Meditech Expanse is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Meditech Expanse:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Meditech Expanse Benefits and Insights

Why use Meditech Expanse?

Key differentiators & advantages of Meditech Expanse

Interoperable Care Coordination: Leverage embedded EHR-to-EHR links and health information exchanges to share and access comprehensive patient data across specialties, providers and care settings. Eliminate care gaps, enable better collaboration and patient continuity with complete interoperability.
Optimize Practice Schedules: Use a single scheduling module to detect conflicts across the practice network and reduce appointment cancellations and patient waiting times.
Improve Patient Outcomes: Identify and manage health risks, care gaps, overdue checkups. Visualize trends across admitted patients and entire patient populations. Track vital chronic patient data through wearables, get notified of alarming values and remind patients of overdue visits for timely interventions. Develop targeted programs to improve patient outcomes.
Maximize Revenue: Minimize claim denials and maximize reimbursements, manage copays, collections and follow-ups and increase revenue at the point of care. Drill down into financial data and accounts receivable for a bird’s eye view of practice finances.
Enhance Patient Experience: Improve the patient experience by letting them access clinical resources, communicate with providers and actively participate in their care with a dedicated patient portal and engagement tools. Reduce patient waiting times or offer convenient virtual care visits. Track patient satisfaction through robust reporting.
Improve Accuracy: Reduce errors associated with data entry and scanning. Extensive patient records and clinical decision support also improve clinical accuracy.
Make Informed Decisions: Measure practice progress and make informed decisions using data-driven insights on various aspects and metrics, including population health patterns, revenue cycle and meaningful use measures.
Compliance: Remain compliant with MIPS or advanced payment models with interoperability, quality measures including population health, analytics and surveillance and required modules including telehealth, patient portal, immunization and patient registries and more.
Mobility: Access patient data, get notified, operate basic tasks and coordinate care remotely with Android and iOS apps. Also allows monitoring of vital signs and specimen collection at the point of care.
Ease Clinical Burdens: Provides various modules and templates to aid physicians, nurses and other healthcare employees in their daily operations and reduce their cognitive loads.

Industry Expertise

The vendor serves healthcare practices of all sizes, including ambulatory care, critical care, acute care and community healthcare facilities across the U.S., U.K., Canada, Asia Pacific and South Africa.

Synopsis of User Ratings and Reviews

Based on an aggregate of Meditech Expanse reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Simple Interface: Meditech Expanse is praised for its user-friendly interface, which makes it easy to learn and navigate.
Easy to Learn: Users appreciate that Meditech Expanse is easy to learn, allowing them to quickly become proficient in using the software.
Efficient Workflow: Meditech Expanse is commended for not requiring a lot of extra steps, streamlining the workflow for healthcare professionals.

Cons

Pricing: Meditech Expanse lacks transparent pricing, leaving potential users in the dark about the total cost of ownership.
Feature Limitations: Users have reported a lack of advanced features and occasional glitches or system downtime, impacting productivity and user satisfaction.
User Interface: The user interface is outdated for some users, especially those accustomed to more modern EHR systems.
Efficiency Issues: Certain tasks, like accessing specific patient records, can be cumbersome and time-consuming, hindering workflow efficiency.

Researcher's Summary:

Is Meditech Expanse really so expansive that it pushes the boundaries of what an EHR can be? While Meditech Expanse has garnered a devoted following, a deeper dive into user experiences over the past year reveals a mixed bag, particularly when compared to its rivals.

Users consistently applaud Meditech Expanse for its user-friendly interface, often drawing comparisons to navigating a streamlined website. This ease of use, coupled with its reputation for robust customer service, makes it particularly appealing to healthcare facilities transitioning from older systems or seeking a less daunting technological leap. However, a recurring gripe amongst users is the lack of transparency in pricing. This opacity surrounding costs, often involving hidden fees for data migration and customization, leaves a bitter aftertaste, especially for smaller practices working with tight budgets. Furthermore, while Expanse boasts interoperability, some users find its customization options, particularly in specialized fields like mental health, to be somewhat lacking compared to competitors like Epic, which offers more tailored solutions.

In essence, Meditech Expanse is like a reliable but aging car – it gets you where you need to go, but it may lack the bells and whistles of newer models. Its strengths lie in its user-friendliness, dependable customer support, and robust interoperability features, making it a solid choice for hospitals and practices prioritizing ease of implementation and use. However, its opaque pricing structure and limitations in advanced features might give larger institutions or those with niche requirements pause.

Key Features

Interoperable Patient Charting: Access comprehensive patient data that follows patients across specialties and care settings. Perform faster patient charting with evidence-based templates, speech recognition and efficiency dashboards. Add notes and checklists and filter data across specialties.
Clinical Decision Support: Provides relevant formats and information for providers to aid in clinical documentation and decision-making. Take effective quality measures using its clinical rules database and guidance toolkits.
E-prescribing: Review insurance coverage, medication management plans and histories to electronically prescribe medications and authorize refills — even for controlled substances.
Virtual Clinical Assistant: Give verbal commands to the virtual assistant to navigate the interface and aid in various clinical processes, like pulling up patient charts, reviewing medications, displaying readings and more.
Patient Surveillance: Leverage extensive condition and health maintenance registries and analytics to predict at-risk patients, care gaps and population patterns. Take preventative measures using its centralized care coordination and clinical monitoring tools.
Claims Management: Capture accurate charges, verify insurance eligibility, pre-screen claims for conflicts and errors and receive authorization and missing data notifications to avoid claim denials. Track claims, follow up on denied claims, analyze denial trends and success rates to improve acceptance rates.
Billing: Get an overview of the practice revenue cycle and financial health with comprehensive reports. Track and collect copays and outstanding patient balances. Provide accurate comprehensive billing statements.
Scheduling: Handle patient appointments, meetings and conferences through a single calendar. Track patients throughout care settings with multiple patient lists and wait times from a single interface.
Patient Portal: Provide clients with a single patient portal to self-schedule appointments, access records and health resources, track vital signs, manage immunizations, request prescription refills, fill up forms, pay bills and self check-in.
Telehealth and Remote Care: Offer convenient telehealth visits that fit into existing practice schedules. Remotely track patient vital signs.
Data Visualization: Drag and drop to visualize real-time clinical, operational and financial data insights on customizable dashboards. Drill down for granular details.

Limitations

At the time of this review, these are the limitations according to user feedback:

Navigation is difficult.
The interface can seem outdated and unintuitive.
Lacks customization options.
May experience rare downtimes or glitches.

Suite Support

Email: Details gated behind a customer login page.

Phone: 781-821-3000; support hours are 24/7.

Training: Navigate to the “customers” or “customer service” page on the vendor’s website to access various training resources, including workflow integration guides, e-learning tutorials, seminars, fast track training, knowledge bases, seminars and several product, API and customer resources.

Tickets: Details gated behind a customer login page.