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#66

MEDHOST is ranked #66 in the Ophthalmology EHR Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

MEDHOST Pricing

Based on our most recent analysis, MEDHOST pricing starts in the range of $500 - $1,000.

Price
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Starting From
Undisclosed
Pricing Model
Quote-Based
Free Trial
No

Training Resources

MEDHOST is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for MEDHOST:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

MEDHOST Benefits and Insights

Why use MEDHOST?

Key differentiators & advantages of MEDHOST

  • Improved Communication: Allow users to receive and access treatment plans and medication information using the patient portal. Enable patient-physician communication for a better understanding of real-time lab test results and treatment reports. 
  • Information Security: Protect sensitive patient data by enabling limited access to files and individual information. Evade data tampering and misplacement by setting access levels for certain users.  
  • Quality Care: Allow physicians to access individual information and patient histories for accurate diagnosis and data-driven decisions. Access behavior reports and charted patterns for deeper insights into individual cases using a single-window system. 
  • Increased Growth: Interpret individual dashboards with labels, charts and visualizations to mark key areas of improvement. Analyze clinical, financial and operational data for better insights into business growth and key highlights. 

Industry Expertise

Serves departmental and health care facilities of any size for over 20 years. It allows leading enterprises and multi-specialists across the care continuum to use intuitive and integrated documentation, billing and record-keeping systems.

Synopsis of User Ratings and Reviews

Based on an aggregate of MEDHOST reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Intuitive Interface: Users praise the system for its user-friendly design, making it easy to navigate and find information quickly.
  • Comprehensive Reporting: MEDHOST offers robust reporting capabilities, allowing healthcare providers to generate detailed reports for various needs, such as tracking patient outcomes and identifying areas for improvement.
  • Strong Customer Support: Users appreciate the responsive and helpful customer support provided by MEDHOST, ensuring that any issues or questions are addressed promptly.

Cons

  • Usability Issues: Users report that the system can be cumbersome and time-consuming to navigate, with frequent clicks and slow loading times hindering efficiency. The interface is described as outdated and not intuitive, leading to a steep learning curve for new users.
  • Technical Problems: Users mention encountering various technical glitches and system crashes, causing disruptions to workflow and potential data loss. Support response times can be slow, further exacerbating these issues.
  • Customization Limitations: The system's rigidity and lack of flexibility in tailoring workflows to specific needs is a common complaint. Users express frustration with the inability to easily customize templates, order sets, and other features to match their preferred practices.

Researcher's Summary:

Is MEDHOST the host with the most when it comes to EHR solutions? User reviews from the past year suggest a mixed bag. While many appreciate the platform's user-friendly design, allowing even the least tech-savvy staff members to navigate with ease, and its comprehensive suite of features covering everything from patient scheduling to billing, some find its cost prohibitive, especially for smaller practices. A standout feature for many is the mobile app, which allows access to patient records from anywhere, a major plus in today's fast-paced world. However, some users have reported issues with customer support, finding it difficult to get timely assistance when problems arise.

Compared to competitors like Epic or Cerner, MEDHOST seems to carve its niche by focusing on ease of use and a more streamlined feature set. This makes it a good fit for smaller to mid-sized practices who may not need the extensive (and often complex) functionalities of larger systems. Think of it as choosing a reliable sedan over a feature-packed SUV - it gets the job done without the unnecessary bells and whistles. However, those needing highly specialized features or extensive customization might find MEDHOST limiting. Ultimately, MEDHOST seems best suited for practices prioritizing user-friendliness and a good balance of essential features over a sprawling, complex system.

Key Features

  • Health Analytics: Combine varied sources of data, including treatment notes, improvement charts, e-prescriptions and invoicing statements, into a single warehouse. Curate and chart patient health reports among staff members, administrative teams, lab technicians and physicians. Access comprehensive data tables in a unified space for valuable insights and data-driven decision making. 
  • Revenue Cycle Management: Improve financial performance by streamlining administrative workflows, including account receivables, contract management, denial tracking, cash posting, insurance billing and payment-payroll statements processing. Simplify credit balances, outstanding claim statuses, request submissions and more. 
  • Reporting: Provide a granular view of clinical and financial metrics to physicians, staff members and multi-specialists. Customize reporting dashboards to streamline chart and graph viewing for in-depth business and patient health insights. 
  • Interoperability: Facilitate a secure and simplified charting of patient databases to enable data unity and time-saving navigation. 
  • Documentation: Digitize employee and patient documents, including lab test results, payroll and invoicing statements. Enable visualization and labelling for simplified navigation and monitoring of patient records. 
  • Record Management: Access and manage patient records to automate invoicing statements generation. Provide streamlined navigation and patient-specific file review among physicians and administrative staff. 
  • Billing: View revenue analytics, comprehensive activity logs, company invoices and treatment details. Generate copay and insurance statements using individual patient charts and treatment reports. 
  • Bed Administration: Provide real-time operational awareness among administrative staff members for improved bed coordination. Track and plan bed allotment and alteration during emergencies to enhance patient care and systemize operations. 
  • Feature: Cut down on medical errors by providing electronic prescriptions. Submit refills directly to pharmacies. Send prescription information to the patient portal and allow clients to peruse medication details from across the globe. 
  • Claim Management: Auto-generate claim statements and customize claim rules with individual patient appointments. Enable streamlined claim submissions, track reimbursements, follow-up on rejected claims and improve responsiveness. 
  • Patient Portal: Allow patients to view personal and family medical information. Provide access to real-time test results, lab reports and e-prescriptions. Enable physician-patient communication, information charting, questionnaire completion and appointment calendar management, including self-scheduling, rescheduling and cancellation. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Outdated interface. 
  •  Poor customer support service. 
  •  Complex and glitchy integrations. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: (615) 761-1000.
schoolTraining: Access demo videos on the vendor’s website.
local_offerTickets: Submit a ticket from the website’s contact us page.