Categories:

#84

MaximEyes is ranked #84 in the eMAR Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

MaximEyes Pricing

Based on our most recent analysis, MaximEyes pricing starts at $350 (Monthly).

Price
$
$
$
$
$
i
Starting From
$350
Pricing Model
Monthly
Free Trial
No

Training Resources

MaximEyes is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for MaximEyes:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

MaximEyes Benefits and Insights

Why use MaximEyes?

Key differentiators & advantages of MaximEyes

  • Patient Check-In: Prevent staff from forgetting crucial patient details. Review patient records with hyperlinks to previous reports and real-time test results. 
  • Quick Navigation: Enable staff and healthcare professionals to find available slots and reschedule appointments without rekeying individual data. 
  • Save Time: Spend less time looking for documents and codes. Use a modifiable rules engine to build coding confidence and boost workflow efficiency. 
  • Accuracy: Frame electronic orders and statements to enable accurate data charting among physicians, staff members and lab partners. Use a package building option to speed up entries for automatic price updates. 
  • Patient Communication: Engage with patients using HIPAA compliant text appointments. 
  • Revenue Measurement: Target best income-generating opportunities to track staff performances, sales analytics and profitability. 
  • Fewer Errors: Use data capture to optimize workflows and minimize errors in patient documentation and invoicing statements. 

Industry Expertise

Serves healthcare professionals and eye specialists such as optometrists and ophthalmologists. Suitable for organizations of any size.

MaximEyes Reviews

Average customer reviews & user sentiment summary for MaximEyes:

User satisfaction level icon: great

35 reviews

87%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of MaximEyes reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Intuitive design: Users praise MaximEyes for its user-friendly interface, making it easy to navigate and find information quickly.
  • Comprehensive features: MaximEyes offers a wide range of features, including scheduling, billing, and electronic health records, covering the essential needs of an eye care practice.
  • Excellent customer support: Users consistently report positive experiences with MaximEyes' customer support team, highlighting their responsiveness and helpfulness in resolving issues.

Cons

  • Clunky Interface: Users have reported that the software feels outdated and isn't as intuitive to use as other EHR options. Navigating the system and finding information can be cumbersome.
  • Limited Customer Support: Some users have expressed frustration with the quality and availability of customer support, finding it difficult to get timely help when they encounter issues.
  • Slow Performance: MaximEyes has been criticized for its slow loading times and overall sluggish performance, which can impact productivity and efficiency in a busy healthcare setting.

Researcher's Summary:

Want to maximize your practice's efficiency? MaximEyes, an EHR and practice management solution specifically designed for eye care professionals, has garnered a mixed bag of reviews. Users appreciate its robust features, particularly its intuitive interface, comprehensive reporting capabilities, and seamless integration with ophthalmic devices. For instance, many find the system's ability to generate detailed reports on patient demographics, appointment history, and billing information invaluable for streamlining operations and identifying areas for improvement. However, some users have expressed frustration with occasional software glitches and the need for more responsive customer support.

Despite these drawbacks, MaximEyes stands out for its specialization in eye care, offering features tailored to the unique needs of ophthalmologists and optometrists. This includes specialized exam templates, image management tools, and integration with the American Optometric Association's MORE Registry. This focus makes MaximEyes a compelling choice for eye care practices seeking a comprehensive, industry-specific solution. While the system's learning curve and occasional technical hiccups might pose challenges for some, its strengths lie in its intuitive design, powerful reporting tools, and specialized features. Ultimately, MaximEyes is best suited for eye care practices seeking a comprehensive, industry-specific solution that can streamline workflows and enhance patient care, but they should be prepared to potentially troubleshoot technical issues and advocate for themselves when seeking customer support.

Key Features

  • Scheduling: View multiple appointments and up to six other resources on a single window. Enable reminders for patients assigned to waitlists. Use drag-and-drop functionality to manage rescheduling and appointment follow-ups.  
  • Patient Portal: View and capture key patient information including treatment histories, real-time test reports, complaints and insurance claims. 
  • Integrated Database: Streamline workflows with integrated charting. Exchange data, diagnostic instruments and equipment among staff members and healthcare providers. View the same database on multiple devices and enable simultaneous data documentation and editing from multiple sources. 
  • Reporting: Create custom alerts for patient appointments including billing and scheduling to generate accurate healthcare reports. Monitor staff performance and assign duties to work queues. 
  • Demographics: Review patient information on a single window. Navigate to specific patient records using the file structure option.  
  • Personalized Dashboard: Use customizable templates for patient check-in and check-out records and exam reports. 
  • E-Prescribing: Gain access into patients’ medication histories and clinical records to generate electronic prescriptions. Drive medication adherence and improve health outcomes by importing treatment-specific prescriptions by other physicians. 
  • Inventory: Manage, reconcile and generate significant inventory reports to reduce data entries and boost orders. Track sales reports, cost of goods, incomes and profit estimates in real time. 
  • Comprehensive Invoicing: Use superbills to simplify patient statements and bill receipts. Maintain all charges, including various insurance claims, grouped in a single document.  

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Restricted customization options. 
  •  Glitchy and time-consuming updates. 
  •  Outdated file-maker database application. 
  •  Limited practice management analytics. 

Suite Support

mail_outlineEmail: This information is not available.
phonePhone: (800) 920-1940, available 24/7
schoolTraining: Navigate to the events and webinars page on the vendor’s website to access articles and tutorials.
local_offerTickets: Submit a ticket from the website’s contact us page.
Your review has been submitted
and should be visible within 24 hours.
Your review

Rate the product