Harris CareTracker Reviews & Pricing

by Harris Computer Systems | Founded 1976, Ottawa, Ontario, Canada

REQUEST WITH NO OBLIGATION$ Request Pricing Get Free Demo

Request Pricing Request Demo

Overview Pricing Benefits Reviews Features Alternatives

Categories:

EHR Software
EMR Software
Medical Practice Management Software
...

What is Harris CareTracker?

Industry Specialties: Serves all industries.

Harris CareTracker is a comprehensive software solution designed to streamline Electronic Health Records (EHR) and Practice Management tasks. It is particularly well-suited for small to mid-sized medical practices seeking to enhance operational efficiency and patient care. The software offers a robust suite of features, including appointment scheduling, billing, patient records management, and reporting tools. Users appreciate its intuitive interface and the seamless integration of EHR and practice management functionalities, which reduces administrative burdens and improves workflow. One of the standout benefits of Harris CareTracker is its ability to facilitate better patient engagement through secure messaging and online portals. Additionally, the software supports compliance with healthcare regulations, ensuring practices meet necessary standards. Pricing for Harris CareTracker typically varies based on the size of the practice and specific needs, often structured on a per-provider, per-month basis, making it a flexible option for various budgets. Compared to similar products, users often highlight its user-friendly design and reliable customer support.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

Try Before You Buy.

Request a Free Demo Today!

Request Demo

It's completely free!

User Sentiment i

Based on 17 reviews:

Add your rating:

Product Screenshots and Videos

#82

Harris CareTracker is ranked #82 in the EHR Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Get the Report Now

Harris CareTracker Pricing

Based on our most recent analysis, Harris CareTracker pricing starts at $299 (Monthly).

Get Price Quote

Price: $
$
$
$
$

i
Starting From: $299
Pricing Model: Monthly
Free Trial: No

Training Resources

Harris CareTracker is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Harris CareTracker:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Harris CareTracker Benefits and Insights

Why use Harris CareTracker?

Key differentiators & advantages of Harris CareTracker

Improved Patient Care: Streamlines access to patient records, enabling healthcare providers to make informed decisions quickly.
Enhanced Efficiency: Automates routine administrative tasks, freeing up staff to focus on patient care and other critical activities.
Reduced Errors: Minimizes manual data entry, reducing the likelihood of errors in patient records and billing.
Better Compliance: Helps practices adhere to regulatory requirements such as HIPAA, ensuring patient data is secure and compliant.
Cost Savings: Reduces overhead costs by eliminating the need for paper records and streamlining billing processes.
Patient Engagement: Offers patient portals that allow patients to access their health information, schedule appointments, and communicate with providers.
Data Analytics: Provides robust reporting tools that help practices analyze performance metrics and improve operational efficiency.
Interoperability: Facilitates seamless data exchange between different healthcare systems, improving coordination of care.
Scalability: Adapts to the needs of practices of all sizes, from small clinics to large healthcare organizations.
Revenue Cycle Management: Enhances billing and coding accuracy, leading to faster reimbursements and improved cash flow.
Customizable Workflows: Allows practices to tailor workflows to their specific needs, improving overall productivity.
Patient Safety: Features such as medication management and allergy alerts help prevent adverse drug interactions and other safety issues.
Remote Access: Enables healthcare providers to access patient information securely from any location, facilitating telehealth services.
Training and Support: Offers comprehensive training and customer support to ensure smooth implementation and ongoing use.
Integration with Labs and Pharmacies: Streamlines lab orders and prescription management, reducing turnaround times and improving patient satisfaction.

Industry Expertise

Harris CareTracker is particularly well-suited for small to mid-sized medical practices seeking an integrated solution for electronic health records (EHR) and practice management. Its industry expertise lies in streamlining administrative and clinical workflows, making it ideal for practices aiming to enhance efficiency and patient care. The software is also beneficial for practices looking to comply with healthcare regulations and improve overall operational performance.

Harris CareTracker Reviews

Average customer reviews & user sentiment summary for Harris CareTracker:

17 reviews

75%

of users would recommend this product

Harris CareTracker has a 'good' User Satisfaction Rating of 75% when considering 17 user reviews from 2 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Harris CareTracker reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Users consistently praise Harris CareTracker for its intuitive interface, making it easy to navigate and find the information they need. Many users find it simple to learn and use, even for those who are not tech-savvy.
Comprehensive Features: Harris CareTracker offers a wide range of features that meet the needs of most practices, including scheduling, billing, patient management, and electronic health records. Users appreciate the ability to manage all aspects of their practice from one platform.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of Harris CareTracker's customer support team. They are available to answer questions and provide assistance when needed, ensuring a smooth user experience.
Reliable Performance: Harris CareTracker is known for its stability and reliability, ensuring that users can access their data and manage their practice without interruptions. This is crucial for practices that rely on their EHR system to operate efficiently.

Cons

Slow Performance: Users have reported that the system is slow to load, especially when navigating between different sections or accessing patient records. This can be frustrating for busy healthcare professionals who need quick access to information.
Limited Customization: Some users have found that the system lacks the flexibility to customize workflows and reports to meet their specific needs. This can lead to inefficiencies and a less streamlined experience.
Poor Mobile Experience: The mobile app has been criticized for being clunky and difficult to use. This can be a major drawback for healthcare providers who need to access patient information on the go.
Lack of Integration: Users have reported difficulties integrating Harris CareTracker with other healthcare software, such as billing systems or lab management platforms. This can create data silos and make it challenging to manage patient information across different systems.
Limited Reporting Capabilities: Some users have found that the reporting features are limited and do not provide the insights they need to make informed decisions about their practice. This can make it difficult to track key metrics and identify areas for improvement.

Researcher's Summary:

Many users find it easy to use and navigate, but some have expressed concerns about its performance and support.

Harris CareTracker is a popular choice for healthcare providers who are looking for an affordable and user-friendly EHR and practice management solution. Users praise its intuitive interface, which allows them to quickly learn the system and start using it. They also appreciate the wide range of features, including recall management, financing tools, and the ability to access patient information from anywhere. However, some users have reported issues with the software's performance, such as glitches and limitations when working from home. They also find the support to be slow and challenging to deal with.

Harris CareTracker is best suited for healthcare providers who are looking for a comprehensive and affordable solution that is easy to use. It is particularly well-suited for small to medium-sized practices that do not have a large IT staff. However, providers who require a highly customizable system or who have a large number of users may want to consider other options.

Key Features

Notable Harris CareTracker features include:

Integrated EHR and Practice Management: Seamlessly combines electronic health records with practice management functionalities to streamline operations.
Customizable Templates: Offers a variety of templates that can be tailored to fit the specific needs of different medical specialties.
Patient Portal: Provides patients with secure access to their health information, appointment scheduling, and communication with healthcare providers.
ePrescribing: Facilitates electronic prescription management, reducing errors and improving efficiency in medication dispensing.
Revenue Cycle Management: Comprehensive tools for managing billing, claims, and payments to optimize financial performance.
Appointment Scheduling: Advanced scheduling features that include automated reminders and conflict management to enhance patient flow.
Clinical Decision Support: Built-in alerts and reminders to assist healthcare providers in making informed clinical decisions.
Interoperability: Supports data exchange with other healthcare systems and providers, ensuring continuity of care.
Reporting and Analytics: Robust reporting tools that provide insights into practice performance and patient outcomes.
Compliance and Security: Adheres to industry standards such as HIPAA to ensure patient data is protected and secure.
Mobile Access: Allows healthcare providers to access patient information and manage tasks from mobile devices.
Task Management: Streamlines administrative tasks with features like to-do lists and task assignments to improve workflow efficiency.
Patient Check-In Kiosk: Self-service kiosks for patient check-in, reducing wait times and administrative burden.
Lab Integration: Direct integration with laboratories for ordering tests and receiving results electronically.
Document Management: Efficiently manage and store patient documents and records within the system.