Categories:

#44

Genesis Chiropractic is ranked #44 in the Medical Collection Services product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Genesis Chiropractic Pricing

Based on our most recent analysis, Genesis Chiropractic pricing starts at $97 (Per User, Monthly).

Price
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Starting From
$97
Pricing Model
Per User, Monthly
Free Trial
No

Training Resources

Genesis Chiropractic is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Genesis Chiropractic:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Genesis Chiropractic Benefits and Insights

Why use Genesis Chiropractic?

Key differentiators & advantages of Genesis Chiropractic

  • Practice Growth: Streamlined documentation and scheduling reduce time spent on manual data entry, providing more time for patient interaction and scheduled appointments. 
  • Patient Retention: Reminders and alerts offer an at-a-glance view of patients with missed appointments, unscheduled future visits and expired recurring care plans. Leverage this information to recall patients helps practices keep existing clientele. 
  • Improve Compliance: Securely stored patient data and credit card information ensures practices are fully compliant with government regulations. End-to-end encrypted messaging allows chiropractic providers to electronically communicate with patients while adhering to HIPAA compliance. 
  • More Free Time: Automated capabilities free up time for personal endeavors. Finish out the day after the last patient visit instead of spending additional time in the office manually attending to practice and financial management. 
  • Increase Revenue: Electronic billing integrated with visit documentation allows practitioners to efficiently create and deliver statements for services rendered and track unpaid balances to ensure payments don’t fall through the cracks. Claims scrubbing and processing promote compliance to maximize insurance reimbursements. 

Industry Expertise

Serves chiropractic practices of any size and specialty.

Genesis Chiropractic Reviews

Average customer reviews & user sentiment summary for Genesis Chiropractic:

User satisfaction level icon: excellent

505 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Genesis Chiropractic reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy to Use: Users appreciate the user-friendly interface and intuitive design, finding it easy to navigate and learn the system.
  • Customization: The software offers a high degree of customization, allowing practices to tailor it to their specific workflows and preferences.
  • Cloud-Based: Being cloud-based, Genesis Chiropractic provides accessibility from any device with an internet connection, offering flexibility and convenience for users.
  • Support: Users frequently mention the responsive and helpful customer support provided by Genesis Chiropractic, ensuring assistance when needed.

Cons

  • Limited Customization: The system's rigidity can pose challenges for practices with unique workflows or specialties as it may not accommodate specific needs or preferences.
  • Outdated Interface: Some users find the interface to be outdated and clunky, potentially impacting efficiency and user experience. Navigation and data entry processes may feel cumbersome compared to more modern systems.
  • Customer Support Issues: There have been reports of challenges with customer support responsiveness and effectiveness, which can be frustrating for users seeking timely assistance.

Researcher's Summary:

Genesis Chiropractic appears to be a popular choice among chiropractic professionals seeking a comprehensive and user-friendly EHR solution. Users frequently praise its intuitive interface and ease of use, highlighting that it requires minimal training to get started. The software's robust features, including scheduling, billing, and patient management tools, streamline daily operations and enhance efficiency. Genesis Chiropractic's integrated SOAP notes and treatment plan features are particularly well-received, as they simplify documentation and ensure compliance. Additionally, users appreciate the software's customization options, allowing them to tailor it to their specific practice needs.

However, some users have expressed concerns about occasional software glitches and the need for more frequent updates. While Genesis Chiropractic offers excellent customer support, some users have noted that response times can vary. Despite these minor drawbacks, Genesis Chiropractic remains a highly-regarded EHR solution for chiropractic practices of all sizes. Its comprehensive features, user-friendly interface, and customization options make it an ideal choice for those seeking to optimize their practice management and improve patient care.

Key Features

  • Single Point Management: Create custom tasks to automatically assign to staff members. Leverage an all-in-one solution to handle practice management in a single place. 
  • Scheduling: Customize schedules for individual- or multi-location practices. Allow patients to schedule appointments online and receive automated check-in alerts. 
    • Reminders: Send appointment reminders via text, email or chat. Automatically request post-visit social media reviews from patients. 
  • Patient Retention Management: Manage missed appointments and contact patients for reschedules. View existing clients with unscheduled future appointments and expired care plans to make recall contact. 
  • Point of Sale: Accept patient credit card payments directly from the platform. Use PCI-compliant storage to retain credit card information for recurring payments and receive real-time alerts for declined transactions. 
    • Inventory Management: Link inventory with sales to track item quantity. Ensure top-selling items are always in stock or avoid reordering products that don’t move as quickly. 
  • Billing: Generate billing codes from visit information and notes to automatically create patient payment statements and balances. Send invoices electronically. 
    • Claims: Check patient insurance eligibility in real time. Auto-route underpaid and rejected claims to improve resolution reimbursement turnaround time. Run real-time eligibility checks and access audit trails to further manage claims processing. 
  • Documentation: Streamline visit documentation using SOAP templates to take notes. Capture patient narratives, including appointment types, exams, return visits and outcomes. 
    • Patient Kiosk: Allow patients to virtually check in for appointments. Electronically provide secure, HIPAA-compliant forms to collect pre-appointment information ahead of scheduled visits. 
  • Services: Compliment platform functionality with financial services. 
    • Billing and Claims Management: Outsource financial processes, such as patient billing, eligibility checks and claims creation and submission to focus attention on patient care. Communicate with billing team members and track revenue management within the platform. 
    • Kickstart: Receive software payment assistance for first-time practices. Pay for the product over a three-year period. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Steep learning curve. 

Suite Support

The vendor provides an invitation-only Facebook group for community support discussion.

mail_outlineEmail: [email protected].
phonePhone: (877) 601-5986.
schoolTraining: The vendor offers in-app training supported by instructor guidance. In addition, users can schedule one-on-one or attend live event training.
local_offerTickets: Users can submit a support task within the platform.
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