EHRYourWay Reviews & Pricing

by EHR YOUR WAY | Founded 2008, San Diego, CA

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Overview Pricing Benefits Reviews Features

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What is EHRYourWay?

Industry Specialties: Mental & Behavioral Health

EHRYourWay is a cloud-based software designed for therapists, clinics and health care providers specializing in mental health and behavioral health treatment. It offers a user-friendly interface and features for patient intake, appointment scheduling, secure messaging, billing and customizable charting.

Its appointment management capabilities, with features like filtering by provider and insurance, can streamline patient scheduling for therapy sessions.

Compared to competitors, users praise its customizability and real-time collaboration tools, but some mention occasional glitches. Pricing starts at a minimum of $800 per month with a 15-user minimum, making it a better fit for larger practices.

Pros

Intuitive interface
Responsive support team
Customizable dashboards
Mobile accessibility

Cons

Limited scheduling features
Occasional technical glitches
Steep learning curve
Limited compatibility with all browsers

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 107 reviews:

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Product Screenshots and Videos

EHRYourWay Pricing

Based on our most recent analysis, EHRYourWay pricing starts at $800 (Monthly).

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Starting From: $800
Pricing Model: Monthly
Free Trial: No

Training Resources

EHRYourWay is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for EHRYourWay:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

EHRYourWay Benefits and Insights

Why use EHRYourWay?

Key differentiators & advantages of EHRYourWay

Automate Repetitive Tasks: Implement an automated patient appointment booking system with features to filter by therapist availability and insurance compatibility. Facilitate automatic insurance claim submissions to eliminate manual data entry requirements.
Save Costs: Use pre-populated templates and standardized forms to reduce office infrastructure and supply costs, including storage space, folders, planners and more. Automate repetitive tasks like appointment scheduling and billing to free up staff time, minimizing the need for additional administrative personnel.
Streamline Documentation Process: Create pre-designed templates specific to different therapy sessions and patient conditions. Use consistent, pre-formatted electronic forms for data collection during appointments. Automatically populate fields based on existing patient information, reducing manual data entry.
Enhance Patient Engagement: Implement a secure online portal for patients to access appointment details, treatment plans, lab results and educational resources. Enable patients to manage various aspects of their care independently, such as test orders, prescription refills and more using the patient portal.

Industry Expertise

Serves mental health, therapy, psychology, behavioral health and various other specialties. Suitable for organizations of any size.

EHRYourWay Reviews

Average customer reviews & user sentiment summary for EHRYourWay:

107 reviews

97%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of EHRYourWay reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Intuitive interface: According to 88% of reviewers, the system has a user-friendly and highly intuitive user interface.
Responsive support team: 90% of users expressed satisfaction with the support team's responsiveness and helpfulness.
Customizable dashboards: Physicians can personalize dashboards as per their specialty needs and preferences, according to 85% of reviews.
Mobile accessibility: According to 89% of users, mobile applications offer great support in viewing and updating patient records and health files.

Cons

Limited scheduling features: About 68% of reviews indicated a need for more comprehensive scheduling features.
Occasional technical glitches: 70% of users experienced frequent downtimes and system crashes.
Steep learning curve: A learning curve was noted by 65% of reviewers, indicating the system may require some time to fully master.
Limited compatibility with all browsers: 63% of respondents encountered browser compatibility issues, hindering platform accessibility.

Researcher's Summary:

EHRYourWay positions itself as a behavioral health EHR solution designed to streamline workflows for therapists, psychologists and counselors. Features like progress note templates, outcome tracking tools and potential integrations with teletherapy platforms cater specifically to the needs of mental health professionals.

Automated billing and scheduling functionalities aim to improve efficiency for practices of various sizes, with potential scalability for mid-sized groups. User feedback highlights the support team's responsiveness as a strength. However, some user reviews mention limitations in scheduling features and a learning curve associated with the software.

Additionally, a significant portion of users reported encountering browser compatibility issues. Pricing information is also limited, making cost comparisons challenging. Despite these drawbacks, EHRYourWay offers potential benefits like improved care coordination through data exchange and reduced errors due to streamlined data management.

Overall, EHRYourWay caters to behavioral health professionals with a focus on improving practice efficiency and patient care. EHRYourWay is a solid fit for organizations that can handle the learning curve and are looking to streamline routine workflows, centralize patient records and enhance their profitability.

Key Features

Patient Intake: Collect and store all new patient information electronically within a centralized system. Monitor patient activity, including appointment scheduling, communication history and completed forms. Facilitate efficient task delegation and ensure timely follow-up using alerts and reminders.
Appointment Scheduling: Automate appointment confirmation emails or text messages to patients, reducing the risk of no-shows and improving patient engagement. Use waitlist functionalities to manage patients seeking appointments with specific therapists or during unavailable time slots.
Medical Billing: Process patient invoices and payments in a single dashboard. Use advanced features to generate statements, accept online payments through secure gateways and track outstanding balances. Generate accurate reports to analyze billing performance. Track key metrics such as claim turnaround time and collection rates.
Reporting and Analytics: Generate reports on key metrics like appointment scheduling efficiency, billing turnaround time, inventory and staff utilization. Analyze this data to identify areas for further workflow optimization and staff productivity improvement.
Patient Portal: Enable therapists to securely share documents like lab results, educational materials and progress notes with patients directly through the portal.
E-Prescribing: Enable patients to receive prescriptions electronically, eliminating physical pickup and promoting convenience. Integrate all prescribed medications within the patient's digital health record for improved care coordination.

Approach to Common EHR Challenges

Improving Admin Staff Workload: Manual appointment scheduling, billing and data entry eat away at valuable time. EHRYourWay tackles these burdens with automation, freeing up staff to focus on patient care and practice management.
Enhancing Patient-Physician Communication: Disjointed communication methods like repetitive phone calls and emails can lead to missed messages and frustration. EHRYourWay's secure patient portal fosters better communication and engagement, enabling patients to access appointment details and treatment plans, and securely message therapists directly.
Protecting Sensitive Patient Information: Ensuring data security and HIPAA compliance is paramount in behavioral health practices. User reviews consistently highlight EHRYourWay's focus on data security, providing peace of mind when handling sensitive patient information.

Limitations

At the time of this review, these are the limitations according to user feedback:

Limited scheduling features.
Occasional technical glitches.
Steep learning curve.

Suite Support

Email: [email protected]

Phone: 619-330-6087

Training: Register for demo sessions on the vendor’s website.

Tickets: This information isn't available.

FAQ

Frequently asked questions regarding EHRYourWay include:

Q: What types of practices is EHRYourWay suited for?

A: EHRYourWay is likely designed for therapists, psychologists, counselors, and other mental or behavioral health professionals working in private practices, group practices or outpatient clinics.

Q: How much does EHRYourWay cost?

A: EHRYourWay's pricing structure is not publicly available. Contact their sales team for a personalized quote.

Q: Are there any additional costs besides the monthly subscription fee?

A: While the core platform is subscription-based, there might be additional one-time costs to consider, such as implementation fees, training for staff and ongoing technical support.