CureMD Reviews & Pricing

Key Features

Billing

• Claims Management: Create and submit claims in CMS-1500 format with just a few clicks. Track claim statuses to request follow-ups when claims stay in progress over 30 days.
• Rules Engine: Check claims with built-in rules to prevent errors before submission, reducing rejections and delays. For instance, if a claim is missing information like a diagnosis code or the patient’s insurance ID, the system flags this as an error. This helps prevent rejected claims, so doctors get paid faster.
• Insurance Eligibility Verification: Check a patient’s insurance coverage in real time. For example, when a patient arrives for an appointment, the staff can quickly confirm that their insurance is active and covers the service. This way, if the patient owes a copay, they can be informed immediately instead of later.
• Denial Resolution: Automatically detect repeated claim denials for the same reason such as missing patient coverage information and alert the biller to correct the issue to reduce rejections and speed up payments.
• Centralized Billing: Enable staff to view each patient’s full payment history and quickly check any outstanding bills or past-due balances from a single screen. Post payments accurately to each patient’s account and apply any necessary adjustments such as insurance write-offs or discounts.
• ERA Posting: Automatically post insurance payments that come through ERA reports, speeding up payment processing.
• Batch Payments: Process multiple claims at once in a single file, making billing more efficient and saving time.

EHR

• Electronic Prescribing: Process refill requests through the patient portal or directly with pharmacies. Review and manage all current medications a patient is taking. Adjust doses based on age and weight for safer treatment. Check if prescriptions are covered by insurance. Keep patients safe by checking for any drug problems like allergies or interactions with other medications.
• Electronic Labs: Connect to your preferred labs and send orders or receive results electronically. Track lab results over time to spot changes in health trends. Assign tasks to team members to ensure lab work is managed. Compare current and past results to monitor patient progress. Get alerts for abnormal results to catch health issues quickly.
• Customizable Templates: Customize clinical workflows using a workflow editor to match specific practice needs. Use pre-built templates for specialties and procedures to document quickly and accurately. Access a knowledge base with evidence-based guidelines to support clinical decisions.
• Mobile App: Gain complete access to appointments, clinical reviews, patient notes, medical histories, billing details and documents through the Avalon EHR mobile app.

Practice Management

• Scheduling: Manage appointments for all doctors and locations on one screen. Set up recurring appointments, check patient insurance instantly and get alerts for important updates.
• Document Management: Upload, scan and save documents like charts, x-rays, photos and medical drawings right into the patient’s file to keep all important information in one place.
• Messaging: Send secure messages to coworkers or patients. For example, a doctor can message the front desk to confirm a patient’s follow-up appointment or send patients reminders about their upcoming visits.
• Personalized Dashboards: Create dashboards to keep track of daily tasks and see how your practice is doing. For instance, a manager can view all pending tasks, assign them to staff members and monitor performance indicators like patient wait times or billing progress.
• Inventory Management: Keep track of medications and supplies. For example, the system can alert staff if vaccine stock is running low or a medicine is nearing its expiration date. This helps ensure the right supplies are available when needed.

Artificial Intelligence

• CureDoc: Explain conditions and treatments in patient-friendly terms. For example, explain “hypertension” as “high blood pressure” for easy reference.
• AI Medical Scribe: Transcribe conversations into summaries with all necessary information. Review, edit and approve notes before finalizing them.
• Disease Prediction Model: Predict how a disease might develop over time. For example, a doctor can see if a patient with prediabetes is likely to develop diabetes in a year. Find patterns in past health problems. For instance, if a patient has kidney issues, the system might find they were caused by high blood pressure years ago.

What We Learned From the Case Studies

• The system helps reduce costs, with Yassin Pediatrics saving 23% in expenses and Genesis Internal Medicine saving $10,000 annually.
• The system offers specialty-specific customization, catering to the unique needs of orthopedic and oncology practices.
• Practices spend less time on documentation, allowing for greater focus on patient care.
• Billing and claims processing is more efficient, with faster submissions, reduced denials and cleaner claims through automation.

Yassin Pediatrics

• 23% reduction in operational expenses with a paperless system.
• Streamlined scheduling, ePrescribing and billing workflows.
• Managed increased patient load without adding staff.
• Faster claims processing with auto-populated data and safeguards.

Genesis Internal Medicine

• Saved $10,000 annually by eliminating the need for chart storage and converting the space into an exam room.
• Efficient workflows allowed for seamless patient care from day one.
• Streamlined operations with quick implementation and comprehensive training.

Orthopedic Practice

• Administrative challenges due to a growing patient base.
• Transitioning to a fully paperless system for efficiency.
• Limited time to find a user-friendly, affordable and customizable solution.

• Improved workflow efficiency with a 100% paperless system.
• Specialty-specific features tailored to orthopedic needs.
• Enhanced administrative fluidity and patient experience.

Hope Cancer Clinic

• Inefficient legacy system with inaccurate reports and manual revenue cycle processes.
• Need for advanced features like chemotherapy management and better billing transparency.

• Improved report accuracy and generation time (instantaneous reporting vs. hours previously).
• Streamlined claims submission and tracking with automated denial notifications.
• Expanded operations and comprehensive services, from consultations to advanced therapies.
• Increased focus on patient care with reduced documentation time.

Limitations

• Doesn’t offer report scheduling capabilities.
• Doesn’t provide offline mobile access.
• Doesn’t enable patients to pay through digital wallets like Google Pay, Samsung Pay and Apple Pay.

Suite Support

Case Study Source Links:

• Yassin Pediatrics
• Genesis Internal Medicine
• Orthopedic Practice
• Hope Cancer Clinic