Categories:

#14

Azalea Health is ranked #14 in the PACS Systems product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Azalea Health Pricing

Based on our most recent analysis, Azalea Health pricing starts at $299 (Per Physician, Monthly).

Price
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Starting From
$299
Pricing Model
Per Physician, Monthly
Free Trial
No

Training Resources

Azalea Health is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Azalea Health:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Azalea Health Benefits and Insights

Why use Azalea Health?

Key differentiators & advantages of Azalea Health

  • Improve Care Quality: Gain real-time insights into patient information, including medical histories, lab test reports, prescriptions and other updates, for precise diagnosis and treatment. Streamline routine clinical workflows to help physicians prioritize care delivery over other duties. 
  • Increase Revenue: Implement electronic appointment scheduling tools to optimize daily patient visit volume, thereby elevating office income. Use revenue management tools to streamline payment and reimbursement processes. 
  • Facilitate Information Security: Create, store and encrypt each file in the cloud for secure information exchange, safe bill payments and swift record-keeping, ensuring compliance with HIPAA requirements. 
  • Accommodate Multiple Specialties: Generate and use custom templates for various patient needs across different medical specialties. 
  • Improve Accessibility: Enable physicians to access cloud information from any location with touch ID login using the provider mobile app. 
  • Consolidate Data: Integrate with national labs and health care systems to seamlessly gather and consolidate patient data. Offer doctors access to up-to-date patient records for data-driven treatment planning and diagnosis. 
  • Streamline Charting: Dictate, type and record notes in a single window. Use an iPad, smartphone or PC to simultaneously record patient information to the same patient chart with other surgeons, nurses and anesthesiologists. 

Industry Expertise

Serves health organizations from ambulatory practices and rural health clinics to specialty providers, billing companies and community hospitals. Suitable to organizations of any size.

Azalea Health Reviews

Average customer reviews & user sentiment summary for Azalea Health:

User satisfaction level icon: great

58 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Azalea Health reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Intuitive Interface: Over 94% of users that used the platform were pleased with its user-friendly and highly adaptable interface.
  • Customizable Dashboards: According to 92% of reviewers, the system offers various dashboard customizations to meet department and facility specific requirements.
  • Robust Reporting Tools: Patients can seamlessly view records, communicate with providers, schedule appointments, request refills and manage billing information, according to 93% of reviews.
  • Mobile Accessibility: According to 86% of users, mobile apps provide easy access to patient charts, simplify task management and assist in prompt team communication.

Cons

  • Challenging Scheduling Module: About 73% of users find navigating the scheduling module confusing due to its complex calendar management features.
  • Frequent Downtimes: 73% of reviewers who discussed performance problems noted issues such as slow operation, frequent crashes and downtimes as major concerns.
  • Inactive Support Team: Approximately 80% of users expressed dissatisfaction with the support team, citing instances where the support team either failed to respond or did not address their issues in a timely manner.
  • Limited Reporting Features: 88% of users said that the platform lacks some important reporting features and fails to meet their specific needs.

Researcher's Summary:

Azalea health is a cloud-based solution that stands out amongst its competitors, but user reviews present both promising strengths and concerning weaknesses. It's known for its intuitive interface, customizable dashboards, secure patient portal and mobile accessibility. However, challenges persist with its scheduling module's complexity and platform performance issues, with significant dissatisfaction reported regarding the support team's responsiveness. Despite its reported cons, Azalea is a good fit for customers looking to streamline routine admin tasks and enhance revenue and profitability.

Key Features

  • Telehealth: Conduct virtual consultations, monitor patient health statuses, prescribe medicines and more. Enable staff to exchange messages with patients unable to visit specialty clinics or facilities in person. 
  • Patient Portal: Enable patients to use the portal to check lab results, view medical histories, request prescription refills, make payments and more. Let them communicate with physicians using telehealth appointments and secure messaging. 
    • myHealthspot: Access patient information on the go with a dedicated mobile app. 
  • Nursing Board: Track, complete and document daily staff duties to optimize efficiency. Enable access to orders, flow sheets, chart notes and a four-hour timeline. 
  • Single-Screen Management: Manage billing and claims, document SOAP notes, order labs, and schedule follow-up appointments all from one intuitive screen. 
  • Mobile Apps: Physicians are able to access patient records quickly and securely with Touch ID login using the provider mobile app. It also tracks activity by user. 
  • Revenue Cycle Management: Generate and send patient bills to insurance companies. Get insights into practice's weekly financial performance to monitor revenue trends, collection rates, profitability, outstanding balances and more.: 
  • Prior Authorization:: Streamline pre-certification procedures with health care providers and payers by gathering patient information from doctors and securing process authorization.: 

Approach to Common Challenges

  • Information Overload: Customizable dashboards and charting tools enable providers to filter and prioritize relevant patient data, reducing clutter and streamlining decision-making.
  • Documentation Fatigue: Intuitive interface and streamlined workflows minimize clicks and automate repetitive tasks, saving time and reducing documentation burden on providers.
  • Interoperability Issues: Data exchange and integration with other health care systems ensure seamless communication and care coordination between providers.
  • Patient Engagement: A patient portal enables patients to access health records, schedule appointments and communicate with providers.
  • Remote Access Challenges:: A mobile app helps providers access patient charts, manage tasks and communicate with health care teams on the go, ensuring care continuity and flexibility for health care professionals.

Cost Of Ownership

Frequently asked questions regarding Azalea Health pricing include:

  • Q: Is Azalea Health's pricing transparent and easy to understand?
    A: Azalea Health does not publicly disclose detailed pricing information, requiring potential customers to contact them directly for a quote. This can make it challenging to compare costs upfront and understand the full financial implications.
  • Q: What are the typical pricing factors that influence Azalea Health's cost?
    A: Pricing is often based on the number of providers using the system, the number of patients being managed, the specific features and modules selected, and whether revenue cycle management services are included.
  • Q: Are there any additional costs or fees associated with Azalea Health beyond the monthly subscription?
    A: While Azalea Health promotes a straightforward pricing model, there may be additional fees for implementation, training, support, or data migration services. It's essential to clarify these potential costs with their sales team during the quote process.

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  No billing support. 
  •  Frequent downtimes. 
  •  Cumbersome to navigate. 

Suite Support

mail_outlineEmail: [email protected]
phonePhone: 877-777-7686
schoolTraining:Access training webinars on the vendor’s website.
local_offerTickets: This information isn't available.
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