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#47

Acumen Epic Connect is ranked #47 in the Medical Patient Messaging System product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Acumen Epic Connect Pricing

Based on our most recent analysis, Acumen Epic Connect pricing starts at $300 (Per Provider, Monthly).

Price
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Starting From
$300
Pricing Model
Per Provider, Monthly
Free Trial
No

Training Resources

Acumen Epic Connect is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Acumen Epic Connect:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Acumen Epic Connect Benefits and Insights

Why use Acumen Epic Connect?

Key differentiators & advantages of Acumen Epic Connect

  • Boost Revenue: Improve collection rate and generate precise invoices using revenue cycle management modules. 
  • Improve Productivity: Automate clinical processes to lower administrative burdens and eliminate duplicate entries. Grant access permissions to employees to protect sensitive data. 
  • Enhance Patient Experiences: Enable clients to view educational materials via the patient portal. Encourage patients to make online payments using debit or credit cards. 
  • Ensure Compliance: Assign accurate codes, follow nephrology billing guidelines and stay updated about HIPAA and ICD standards. It’s ONC-ATCB and CCHIT certified. 
  • Interoperability: Exchange patient data with other health care providers to optimize health outcomes. Enable customers to authorize data transfer using a one-time access code. 
  • Deliver Value-based Care: Leverage population health and patient engagement functionalities to manage patients’ treatment plans, reduce costs and improve the quality of care. 
  • Stay Mobile: Access data from remote locations using iOS or Android devices. Auto-transfer patient information to the dialysis unit to save time. 

Industry Expertise

Designed for nephrology practices. Caters to organizations of all sizes.

Acumen Epic Connect Reviews

Average customer reviews & user sentiment summary for Acumen Epic Connect:

User satisfaction level icon: excellent

1 reviews

100%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Acumen Epic Connect reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Improved Patient Care: Acumen Epic Connect facilitates better patient care by providing healthcare professionals with a comprehensive view of patient data, including medical history, medications, and test results. This holistic view enables more informed decision-making and personalized treatment plans.
  • Enhanced Efficiency: The platform streamlines workflows and automates tasks, reducing administrative burdens on healthcare staff. This allows them to focus more on patient care and less on paperwork.
  • Increased Collaboration: Acumen Epic Connect fosters collaboration among healthcare providers by enabling secure sharing of patient information. This promotes coordinated care and improves communication between different healthcare teams.
  • Patient Engagement: The platform empowers patients to actively participate in their healthcare journey. They can access their medical records, communicate with their providers, and schedule appointments online.

Cons

  • Difficult to Use: Users have reported that Acumen Epic Connect is not user-friendly and requires extensive training to use effectively.
  • Limited Functionality: Some users have expressed frustration with the software's limited functionality, noting that it lacks features commonly found in other EHR systems.
  • Poor Customer Support: Users have reported difficulties getting timely and effective support from Acumen when they encounter problems with Epic Connect.

Researcher's Summary:

User reviews from the past year suggest Acumen Epic Connect is a strong contender in the EHR market, particularly for nephrology practices. Users frequently praise its comprehensive suite of features, including robust patient scheduling, streamlined billing and coding, and effective patient communication tools. The platform's integration with Epic, a leading EHR system, is a significant advantage, offering extensive interoperability and access to a vast network of healthcare providers. This integration facilitates seamless data exchange and care coordination, which is crucial for managing complex conditions like chronic kidney disease (CKD).

However, some users note a steeper learning curve compared to other EHR solutions due to the platform's extensive features and functionalities. Additionally, while Acumen Epic Connect excels in nephrology-specific tools, it may not be as customizable or adaptable for practices outside of this specialty. Despite these drawbacks, the consensus among users is that Acumen Epic Connect's strengths outweigh its weaknesses, making it an ideal choice for nephrology practices seeking a comprehensive, integrated, and efficient EHR solution. The platform's focus on CKD management, population health for renal patients, and value-based care initiatives aligns perfectly with the unique needs of nephrologists, empowering them to deliver high-quality care while optimizing practice performance.

Key Features

Acumen Epic Connect

  • CKD Management: Build clinical workflows to monitor at-risk CKD patients. Track patient progress via the dashboard. 
  • Population Health Management: Aggregate data from vaccine lists, vital signs, medications and computerized provider order entry (CPOE) to improve clinical health outcomes and deliver quality care. 
  • Documentation: Follow clinical protocols and documentation imperatives using SmartSets to ensure patients receive appropriate care. Auto-populate clients’ intake forms to speed up registration processes. 
  • Automated Alerts: Receive notifications about patients' immunization deadlines to help reduce infection risks and deliver vaccines in a timely manner. 

Acumen Nephrologixx

  • Patient Portal: Enable patients to access lab results, X-rays and treatment plans and schedule appointments via the MyChart portal. Create digital blood pressure diaries to help prescribe correct medications to clients. Share client records with health care providers via Epic’s Care Everywhere link. 
  • Practice Management: Store documents in a secure cloud-based environment. Encourage patients to schedule consultations with physicians using telehealth capabilities. 
  • Claim Tracking and Denial Resolution: Filter claims by their statuses. Automate claims processing to achieve a clean claims rate. Identify root causes of denials and resubmit claims within assigned deadlines. 

Acumen RCM

  • Eligibility Verification: Run insurance coverage eligibility checks to avoid denials and maximize reimbursements. 
  • Mobile Charge Capture: Document information such as lab results, medications and dialysis treatment details and send monthly capitation payment data to internal billing tools to create accurate invoices. View customized census lists, connect with practice partners, communicate with invoicing staff and ensure discharged patients receive follow-up care using mobile devices. 
  • Reporting: Compare past and current financial metrics to identify trends and develop strategies. Generate denial analysis reports to resolve problems and accelerate collections. Create appointments for recurring patients using drill-through capabilities. Track reimbursements and payments in real time via the dashboard. 
  • Billing: Create precise bills to boost cash flow. Determine correct ICD and CPT codes to avoid invoicing errors. Automatically send payment reminders to patients to get paid faster. 

Suite Support

Send queries by filling out a contact form.

mail_outlineEmail: Live chat with the support team through the community portal.
phonePhone: (877) 535-5566.
schoolTraining: Log in to the community portal to access training videos, user guides and tip sheets.
local_offerTickets: Submit tickets via the support portal.
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