Epicor EDI Reviews & Pricing

by Epicor | Founded 1972, Austin, Texas

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EDI Software
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What is Epicor EDI?

Industry Specialties: Automotive, Financial Services, Healthcare, High Tech/Manufacturing, Logistics, Retail.

Epicor EDI is a sophisticated software solution designed to streamline electronic data interchange processes, making it particularly well-suited for manufacturing, distribution, and retail industries. It efficiently manages tasks such as order processing, invoicing, and shipping notifications, enhancing operational efficiency. Users appreciate its robust integration capabilities with existing ERP systems, which facilitate seamless data exchange and reduce manual entry errors. A standout feature is its ability to handle complex transactions with ease, providing businesses with a competitive edge. Compared to similar products, users often highlight its user-friendly interface and reliable performance. Pricing details are not readily available, so it's advisable to contact SelectHub for a tailored quote. Epicor EDI's unique blend of functionality and ease of use makes it a valuable asset for businesses looking to optimize their supply chain operations.

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User Sentiment i

Based on 109 reviews:

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#11

Epicor EDI is ranked #11 in the EDI Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Epicor EDI Pricing

Based on our most recent analysis, Epicor EDI pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Per Transaction, Usage-Based
Free Trial: Yes, Request for Free

Training Resources

Epicor EDI is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Epicor EDI:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Epicor EDI Benefits and Insights

Why use Epicor EDI?

Key differentiators & advantages of Epicor EDI

Improved Efficiency: Epicor EDI automates data exchange processes, reducing manual entry and minimizing errors, which streamlines operations and saves time.
Cost Reduction: By eliminating paper-based transactions and reducing administrative overhead, businesses can significantly cut operational costs.
Enhanced Accuracy: Automated data validation ensures that information is consistently accurate, reducing the risk of costly mistakes in order processing.
Faster Transaction Processing: EDI accelerates the exchange of business documents, enabling quicker order fulfillment and improved customer satisfaction.
Scalability: Epicor EDI can grow with your business, accommodating increased transaction volumes without requiring significant additional resources.
Improved Partner Relationships: Seamless data exchange fosters better communication and collaboration with trading partners, strengthening business relationships.
Regulatory Compliance: Epicor EDI helps ensure compliance with industry standards and regulations, reducing the risk of penalties and legal issues.
Real-Time Visibility: Gain instant access to transaction data, allowing for better decision-making and more effective supply chain management.
Integration Capabilities: Epicor EDI integrates with existing ERP systems, ensuring a smooth flow of information across business functions.
Environmental Benefits: By reducing paper usage, EDI contributes to more sustainable business practices and a smaller carbon footprint.
Competitive Advantage: Faster, more accurate transactions can provide a competitive edge in the marketplace, enhancing customer loyalty and market position.
Risk Mitigation: Automated processes reduce the likelihood of human error, minimizing the risk of disruptions in the supply chain.
Customizable Solutions: Epicor EDI offers tailored solutions to meet specific business needs, ensuring that the system aligns with unique operational requirements.
Enhanced Security: Secure data transmission protocols protect sensitive information, safeguarding against data breaches and unauthorized access.
Reduced Inventory Costs: Improved data accuracy and transaction speed lead to better inventory management, reducing excess stock and associated costs.

Industry Expertise

Epicor EDI is particularly well-suited for businesses that need to manage complex supply chains and integrate with multiple trading partners, especially those operating in industries like manufacturing, distribution, retail, and automotive. Its expertise lies in simplifying and automating the exchange of business documents, ensuring compliance with various EDI standards, and providing a seamless integration with Epicor ERP systems.

Epicor EDI Reviews

Average customer reviews & user sentiment summary for Epicor EDI:

109 reviews

92%

of users would recommend this product

Epicor EDI has a 'excellent' User Satisfaction Rating of 92% when considering 109 user reviews from 3 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Epicor EDI reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Interface: Epicor EDI offers an intuitive interface that simplifies the setup of trading partners, transaction management, and mapping customization.
Automation Capabilities: The software streamlines EDI processes, significantly reducing manual tasks and minimizing the risk of errors, leading to improved data accuracy.
Customization Options: Users can easily tailor mappings and workflows to meet their specific business needs, ensuring flexibility and adaptability.
Robust Feature Set: Epicor EDI provides a comprehensive suite of features designed to handle various EDI transactions, making it suitable for businesses of all sizes.
Excellent Customer Support: Users consistently praise the responsive and knowledgeable customer support team, ensuring timely assistance and issue resolution.

Cons

Technical Expertise Required: Users without a robust understanding of EDI processes may find setup and configuration challenging and may require extensive support from 1EDI Source.
Limited Healthcare Expertise: While 1EDI Source offers technical support, some users have reported that the support team's knowledge of healthcare-specific EDI transactions is limited, potentially posing challenges for healthcare organizations.
High Onboarding Costs: Bringing new trading partners onto the 1EDI Source platform can be expensive, potentially hindering businesses from expanding their trading partner network.

Researcher's Summary:

Is Epicor EDI an *epic* solution for businesses looking to streamline their electronic data interchange processes? User reviews from the past year suggest that it is a strong contender, but like any software, it has its quirks. Epicor EDI consistently receives praise for its user-friendly interface, making it easy for even those new to EDI to navigate and manage transactions. Users particularly appreciate the intuitive design and straightforward setup process, which allows them to quickly get up and running with minimal hassle. This ease of use is a significant advantage, as it reduces the learning curve and allows businesses to focus on their core operations rather than wrestling with complex software.

However, some users have reported occasional software crashes, which can be disruptive to workflow. While these crashes are not frequent enough to be a deal-breaker for most, they highlight an area where Epicor could improve its reliability. Despite this drawback, Epicor EDI stands out for its robust automation capabilities. Users rave about its ability to automate various EDI tasks, such as data mapping, translation, and partner communication. This automation not only saves time and reduces the risk of manual errors but also frees up valuable resources that can be allocated to more strategic initiatives. For instance, one user highlighted how Epicor EDI's automation features allowed them to streamline their order-to-cash cycle, resulting in faster payments and improved cash flow.

Overall, Epicor EDI is best suited for businesses of all sizes that are looking for a comprehensive and user-friendly EDI solution. Its intuitive interface, robust automation capabilities, and excellent customer support make it a compelling choice for organizations looking to streamline their EDI processes and improve operational efficiency. However, potential users should be aware of the occasional software crashes and factor that into their decision-making process.

Key Features

Automation: Ensure accurate information gathering, reporting and input while also cutting out mundane tasks to let users work on more valuable projects. Cut down process ordering times by automatically handling re-entry documenting processes.
Mapping and Translation: Format transactions for trade partners with seamless data importing and exporting for ERP and accounting systems. Gain control of operation and transactions. Minimize implementation time and errors with a one-click trading partner setup process. Create a custom operations dashboard and alerts to fit the business requirements. Ensure complete transparency and build stronger trading partner relationships with unparalleled reporting.
Compliance and Encryption: Comply with AS2 and gain support for 256 bit, SSL and message encryption while being FDA compliant. AS2 is a standard by which trading partners and vendors communicate through EDI or other business-to-business data over the internet.
Predictive Analytics Tools: Identify important documents to create to keep users up-to-date with their B2B processes with the partnerXchange platform that comes with built-in predictive alerting and intelligence. Prevent missing critical deadlines with alerts. Ensure complete compliance with trading partner’s data and process requirements. Keep track of the transactions by trading partners.
Intelligence XChange: Manage supply chain and invoice processes with complete visibility. Minimize mistakes and research time and identify opportunities to boost customer relationships and revenue. Boost operational efficiency by providing a single view of B2B business document transaction sets and data errors.
Supplier Digital Integration Suite: Boost visibility and gain access to actionable information by quickly integrating suppliers to the business system. Maintain direct access to the supplier with the capability to do so or provide a web portal to respond to changes in real time electronically. Get support for an integration format like JSON, XML, REST API, flat file and ODBC, in addition to traditional systems.
Managed XChange: Manage trading partner technical requirements with full compliance. Provide seamless data flow with the trading partners. Eliminate the need for staff, hardware, security and hosting and save significant time and money. Move processes in-house without switching costs.