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What is CircleCI?

Industry Specialties: Serves all industries

CircleCI is a continuous integration and continuous development tool to build, test and deploy code to automate users’ development process at scale. It is available as a cloud-based or an on-premise deployment strategy. It helps teams simplify pipeline maintenance, reduce feedback cycles and get builds faster. Users can use SSH into failed builds for easy and quick debugging. It maintains third-party integrations automatically.

Its configurations are reusable for multi-project management. It provides workflows for job orchestration. Builds start in a clean environment, and all the environments are encrypted. Users don’t have to manage and install plugins; the core functionalities, such as GitHub and Bitbucket, are built-in.
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#2

CircleCI is ranked #2 in the EDI Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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CircleCI Pricing

Based on our most recent analysis, CircleCI pricing starts at $15 (Monthly, Freemium).

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Starting From
$15
Pricing Model
Monthly, Freemium
Free Trial
Yes, Request for Free

Training Resources

CircleCI is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for CircleCI:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

CircleCI Benefits and Insights

Why use CircleCI?

Key differentiators & advantages of CircleCI

  • Faster Performance: It supports the development process by providing reliability and speed while building, deploying and testing code. 
  • Complete Control: Allows users to build software through custom job orchestration with Workflows support. Increase speed and use data from a job using workspaces. 
  • Unparalleled Flexibility: Run jobs on operating systems like Linux, Windows and macOS. Configure the environment by accessing Docker support. 
  • Choose the CPU/RAM: Configure resources like computing power and memory to fit the team's pipelines. Choose from resources to increase speed and optimal performance. 
  • SSH or Run Local Builds: Identify and solve issues using SSH access. Run jobs in a local environment to ensure quick resolution of issues. Identify and solve bugs when they happen for quick recovery. 
  • Insights: Track and optimize continuous integration and continuous delivery with workflow status, consumption and duration data via insights endpoints. 
  • Unmatched Security: Protects users’ code with audit logging, Lightweight Directory Access Protocol for user management, virtual machine isolation and more. 
  • Simplify Accounts: Users don’t need to manage user permissions for other management platforms and tools. Supports VCS to reduce risk and redundancy. 

Industry Expertise

CircleCI is featured on many Best DevOps tools lists. It runs over 35 million builds every month on Windows, Linux and macOS. It is FedRAMP certified, and Forrester named it a leader in cloud-native integration.

CircleCI Reviews

Average customer reviews & user sentiment summary for CircleCI:

User satisfaction level icon: great

536 reviews

88%

of users would recommend this product

CircleCI has a 'great' User Satisfaction Rating of 88% when considering 536 user reviews from 4 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of CircleCI reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Integration: It facilitates seamless integration with GitHub and other software repositories, as noted by 97% of the reviewers who mention integration.
  • Customization: All the reviewers who referred to customization report that it provides multiple customization options for CI pipelines.
  • Customer Support: It offers reliable and responsive customer service, as observed by 85% of the reviewers specifying customer support.
  • Configuration: It enables quick and simple configuration of numerous projects, as stated by 73% of the users who refer to configuration.

Cons

  • Slow Performance: It can sometimes slow down due to heavy workflows, as noted by 71% of reviewers mentioning performance.
  • Documentation: It lacks detailed documentation on setup, as stated by 86% of the reviewers who specify documentation.
  • User Interface: Its user interface is complex to use and understand, as observed by 67% of the users referring to scanning.

Researcher's Summary:

CircleCI is a central hub that transforms code from idea to delivery and helps teams quickly build and deliver quality software. It offers seamless integration capabilities with GitHub and other software repositories. It enhances the customer experience by providing multiple customization options for CI pipelines and straightforward configuration of numerous projects. It helps users solve queries with reliable and responsive customer support. Many reviewers have noted that its user interface is complex to understand, and it can slow down sometimes due to heavy workflows, affecting overall performance.

Key Features

  • VCS Integration: Integrates easily with Bitbucket, GitHub and GitHub Enterprise. When users commit code, the system creates a pipeline. 
  • Automated Testing: Runs users’ pipelines in a virtual machine or clean container and allows them to test every commit.  
  • Notifications: Notifies the team if any pipeline fails. Automatically integrates items for review with Slack to fix issues quickly. 
  • Automated Deployment: Deploys passing pipelines to multiple environments for a quick go-to-market strategy. 
  • Workflows: Define and design how building, testing and deploying proceeds. Control the development process across supported configurations. 
  • Docker Support: Search for any image in Docker’s common, private and public registries. This search can be customized for every job. Compose, build docker images and access layer caching. 
  • Language-Agnostic Support: Developers can use any version, toolchains and framework. Supports operating systems like Windows, Linux and macOS — and languages like Javascript, Python, C++, .NET, PHP and Ruby. 

Limitations

User feedback indicates the following limitations of CircleCI, as of the time of this review:

  •  Configuration has a lot of bugs.  
  •  It does not specify which resources are available specific to a machine.  
  •  The system is slow. Deploying minor changes can take a lot of time. 

Suite Support

mail_outlineEmail: Email support isn’t mentioned.
phonePhone: Phone support options are not given on the website.
schoolTraining: Training videos and documentation can be accessed via its support portal. A forum is also available for users to ask questions and get community support.
local_offerTickets: Users can create a ticket by submitting a contact form on its website.
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