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#26

XCart is ranked #26 in the Ecommerce Order Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

XCart Benefits and Insights

Why use XCart?

Key differentiators & advantages of XCart

  • Design Unique Storefronts: Create unique designs with in-house website designers and personalize them with drag-and-drop tools and templates. 
  • Extensive Integrations: Access the marketplace for connections with MailChimp, PayPal, Google Analytics, QuickBooks and many more. 
  • Increase Conversion: Offer guests fast and secure checkout experiences without third-party redirections. Get repeat customers with coupons and retrieve abandoned carts via recovery emails. 
  • Grow Exposure: Advertise the brand through social media, marketplaces, SMS, email, blog, newsletters and more. 
  • Streamline Management: Manage multiple brands, catalogs and sales channels from a centralized dashboard. Automate invoicing, order routing, email marketing and more. 

Industry Expertise

Serves eCommerce businesses of all types and sizes. Offers website designing, hosting and maintenance services for small businesses.

XCart Reviews

Average customer reviews & user sentiment summary for XCart:

User satisfaction level icon: great

104 reviews

85%

of users would recommend this product

Key Features

  • Storefront: Build an online storefront from scratch and provide customers with a personalized shopping experience: 
    • Designing: Choose a design template or hire the vendor’s in-house web designers to create a unique custom website. Personalize the site by adding widgets using the drag-and-drop interface. 
    • Smart Search: Expedite shoppers’ selection process with the “CloudSearch” tab, providing real-time suggestions, spell check and synonym matching. 
    • Mobile-First Platform: All website designs are optimized for mobile devices and pass Google’s “Mobile Friendliness” check. 
    • SEO: Optimize Click-Through-Rates (CTR) and maximize conversion rates with clean and canonical URLs, configurable meta descriptions and page titles, a SiteMap and more. 
  • Marketing: Design and strategize custom email campaigns and send reminders to customers for abandoned carts. Push customers to buy more with suggestions like bestsellers, coming soon items, products viewed by other customers, recently viewed items and more. 
  • X-Payment: Choose from over 120 major payment processors, including PayPal, Skrill, Authorize.net and more. Accept payments worldwide in multiple currencies and languages. Provide customers with a multistep or a one-step checkout process as per business needs. Set up recurring charges for subscriptions, allow customers to save their credit card information, and accept phone orders and delayed orders. 
  • Security: Fully PCI DSS compliant; provides HTTPS/SSL support, SHA 2 sensitive data encryption, GDPR compliance, XSS and CSRF attack protection and database backup: 
    • Customer Authentication: Stay fully compliant with SCA/PSD2 regulations and leverage 3D secure protocol for two-factor authentication and a safe checkout environment. 
    • Fraud Prevention: Use machine learning to identify fraudulent activities and new trends, and safeguard businesses against scams. 
    • Exclusive Hosting Server: Provides an exclusive VPS server per client to prevent other accounts from getting access and tampering with business data and customer information. 
  • Marketplace: Manage the marketplace, approve products and control vendor accounts: 
    • Multi-Vendor: Sell products from multiple vendors, control each account precisely and approve products before putting them up for sale. 
    • Vendor Storefront: Provide each vendor with a separate storefront and dashboard. Vendors can promote brands, update catalogs, maintain shipping and tax records, and respond to reviews from the dashboard. 
    • Automated Payouts: Accept payments from different suppliers and allocate funds to admins and vendors as per agreement. 
  • Omnichannel E-Commerce: Manage different sales channels through a single administrative backend: 
    • Marketplace Presence: List businesses across multiple online marketplaces, including Facebook, Amazon, eBay, Google Shopping and more. Reach out to new customers and drive sales with increased inventory visibility. 
    • Brick-and-Mortar Stores: Sync cash flow and inventory between the physical store and online presence. Set up a pop-up store to reach local customers. 
    • Marketing Hub: Manage all marketing campaigns, collect and share reviews, update listings, track statistics and measure results. 
  • International E-Commerce: Expand customer base to different parts of the world with: 
    • Multi-Currency: Accept multiple currencies and offer region-specific payment options to provide customers with a hyper-localized experience. 
    • Automated Taxes: Receive country and state-specific tax structures and comply with all regional regulations, including GDPR, GST and more. 
    • Shipping: Connect with carriers, warehouses and third-party-logistic providers to integrate various shipping options. Provide customers affordable, real-time shipping costs from UPS, FedEx, DHL and more. 
  • App Store: Access various applications for assistance in payment processing, analytics, reporting, shipping, marketing and more. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Implementation is time-consuming. 
  •  Limited website templates. 
  •  Updates are prone to glitches. 
  •  Customizations require coding experience. 

Suite Support

The vendor offers three packages for support solutions. The “Standard Care” plan provides email support, with response times of up to 8 hours. The “Premium Care” package includes email, chat and phone support with a response time of 30 minutes or less. The “Total Care” plan provides all the benefits of “Premium Care,” along with tips and insights on growth optimization and enterprise deployment.

mail_outlineEmail: [email protected].
phonePhone: Available upon subscription.
schoolTraining: Learn from various articles in the “Knowledge Base” section of the vendor site, covering topics such as onboarding, best practices, running an online store and many more.
local_offerTickets: Submit tickets from the “Contact Us” section on the vendor website.

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