Unilog Reviews & Pricing

by Unilog | Founded 1998, Wayne, PA

REQUEST WITH NO OBLIGATION$ Request Pricing Get Free Demo

Overview Pricing Benefits Reviews Features

Categories:

What is Unilog?

Industry Specialties: Serves all industries

Unilog is a flexible, cloud-based platform designed specifically for mid-market B2B distributors, manufacturers and wholesalers looking to sell online. It digitizes the entire commerce process from customers setting up business accounts to final delivery.

Its core components include a website builder, product information management (PIM), content management system (CMS), site search analytics, event management and a mobile app. It helps businesses enrich product catalogs and syndicate on multiple listing sites.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

Try Before You Buy.

Request a Free Demo Today!

Request Demo

It's completely free!

Product Screenshots and Videos

Unilog Pricing

Based on our most recent analysis, Unilog pricing starts in the range of $100 - $500.

Get Price Quote

Price: $
$
$
$
$

i
Starting From: Undisclosed
Pricing Model: Quote-Based
Free Trial: No

Training Resources

Unilog is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Unilog Benefits and Insights

Why use Unilog?

Key differentiators & advantages of Unilog

Easily Customize Storefronts: Add personal touches to the digital storefront with a drag-and-drop tool.
Best Of Both Worlds: Sell to B2B clients using B2C simplicity. Offers nuanced B2B features like self-guided buying, multi-level approval workflows, RFQ portals, as well as prevalent B2C functionalities like predictive searching, shopping carts, one-click reorders and more.
Custom Features: Add business-specific features like tax calculators, payment processors, warehouse management modules, ERP, CRM, BI, shipping carriers and more by accessing the integrations marketplace.
Boost Customer Satisfaction: Create rich product descriptions and allow customers to set up hierarchical company accounts with multiple users. Provides approval workflow designing tools and helps host events for product launches, training and more.
Enhance Digital Presence: Syndicate targeted product information to multiple sales channels with the PIM module. Generate rich content based on customer data using product content services.

Industry Expertise

Serves digital B2B businesses of all sizes.

Synopsis of User Ratings and Reviews

Based on an aggregate of Unilog reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Users praise Unilog's intuitive interface, finding it easy to navigate and manage their online stores. They highlight the platform's user-friendliness, making it simple to perform tasks like adding products and processing orders.
Comprehensive Features: Unilog is lauded for its wide array of features that cater to diverse eCommerce needs. Users appreciate the platform's built-in tools for marketing, inventory management, and customer relationship management, eliminating the need for multiple third-party integrations.
Reliable Performance: Users consistently report Unilog's stability and uptime, ensuring their online stores are always accessible to customers. They value the platform's dependable performance, which is crucial for maintaining a positive customer experience and maximizing sales.

Cons

Difficult to Use: Some users find the platform's interface and navigation to be complex and not intuitive, making it challenging to perform tasks efficiently.
Limited Customization: Users express frustration with the limited ability to customize the platform to align with their specific branding and design preferences.
Lack of Features: Certain essential eCommerce features are reportedly missing or underdeveloped in Unilog, limiting users' ability to fully manage their online businesses.

Researcher's Summary:

Users praise Unilog for its user-friendliness, even for those who aren't tech-savvy. They appreciate the platform's wide range of features, which streamline many aspects of eCommerce management. One of the key differentiating factors is its robust B2B workflow capabilities, including user roles and permissions and account management features, which are particularly beneficial for businesses operating in the B2B space. However, some users have pointed out that while the platform offers a lot of features, some of them could be more intuitive and require a bit of a learning curve. Overall, Unilog seems best suited for mid-market distributors, manufacturers, and wholesalers who need a comprehensive, user-friendly platform to manage their online businesses, especially those heavily involved in B2B transactions. The platform's focus on B2B features makes it a strong contender in this market segment.

Key Features

PIM: Manage unlimited SKUs with unlimited fields for product information. Sync accurate data across various distribution channels.
- Master Data Management: Add business-specific attributes to products, including manufacturer, brand, pricing, availability/quantity, dimensions, descriptions, keywords, images, relations, alternate options, accessories and more.
- Taxonomy: Define hierarchies, assign attributes, add products to multiple categories and maintain various taxonomies.
- Digital Asset Management: Store, manage and search every digital asset, including pictures, videos, documents, spreadsheets and more. Offers editing tools to maintain specific sizes and compressions for each distribution channel.
- Bundling: Group similar products together and include relations like spare parts, accessories, “people who bought this also bought this” suggestions and more.
- Information Flow: Design workflows from product engineering to post-sales service using drag-and-drop tools.
- Targeted Content: Showcase specific information to certain markets and vendors for a personalized experience.
CMS: Create a consistent and personalized customer experience across websites and sales channels.
- Page Builder: Offers a WYSIWYG interface to create wireframes and insert HTML elements like graphics, texts, banners, widgets and more.
- SEO Tools: Customize URL structures, create redirects, configure page parameters and more.
- Widgets: Boost engagement using dynamic buttons, dialog boxes, pop-up windows, featured products, event pages, social media feeds and more.
- Event Management: Schedule events, manage reservations with an interactive calendar, embed events on websites and easily accept payments. Reflects event changes on every deployed widget.
- Image Library: Offers a library of stock photos and storage space for sitemaps, business logos, banners and more.
- Blog: Host and publish content from a centralized dashboard.
- Forms: Design forms like RFQ submissions, newsletter subscriptions and more and specify any number of fields.
Site Search: Streamline customers’ path-to-purchase with intelligent site search powered by Solr.
- Predictive Search: Display the most relevant results based on the first few characters entered in the search bar.
- Alternate Suggestions: Define synonyms for product names and display “Did you mean” suggestions in case of misspelled search terms.
- Filtering: Provides multiple fields for filtering product attributes like brand, style, size, manufacturer, and more.
- Image Preview: Display images within the predictive search box to help customers locate products before typing the search term.
- Promotions: Showcase banners, featured products and scheduled events in the predictive search box.
- Results Page: Customize the search results page by selecting grid or list views, specifying how many items display at a time and more.
- Search Analytics: Tweak and improve search experiences by tracking popular searches, trending terms, unsuccessful searches and searches with no results.
- Configurable Search: Customize the search algorithm, prioritize particular products and track the impact of changes.
Analytics: Track multiple KPIs, including conversion rates, abandoned carts, bounce rates, user flows and more.
- Visits Over Time: Create snapshots of visits over a specific timeframe, set goals for trending up the number of unique visitors and correlate events like promotions, campaigns and more.
- Visitor Profiles: Generate detailed visitor profiles that include purchase history, frequency of site visits, devices used and locations.
- Site Traffic: Measure traffic related to completed sales. Track content, identify content that’s not performing well and improve engagement through tweaks.
- Heatmaps: Get a visual representation of customer behavior and engagement with the business website.
- Funnels: Design navigation paths and traffic funnels.
- Onsite Search: Identify high-sales volume search terms and incorporate them into onsite content.
Commerce: Supports purchase orders, multiple levels of approval, quick order pads, easy access to lines of credit and more.
- Business Accounts: Clients can set up multiple user accounts, control access levels and design approval workflows.
- Shopping Cart: Add items, continue shopping, delete items, save and duplicate carts, and proceed to checkout with a few clicks.
- Quick Orders: Quickly build carts by uploading .CSV files or copy-pasting content from a spreadsheet to the order pad.
- RFQ Portals: Customers can request multiple-item quotes. Automatically send emails to the sales team upon form submission.
- Anonymous Shopping: Allow anonymous credit card shopping or restrict sales to only registered customers.
- Favorite Products: Customers can create a list of frequently purchased items.
- Payment: Enable flexible payment via purchase orders, credit cards or PayPal. Connect with other digital wallets from the integrations marketplace.
- Shipping: Offers flexible fulfillment options via FedEx, UPS, personal trucks, BOPIS and more.
- Self Service: Connect with a CPQ module to automate quoting and negotiation. Customers can place orders directly through their procurement system with self-configurable punch-out portals.
Mobile: Generate a mobile app code in sync with the eCommerce site within a day and eliminate lengthy development periods.
- Image Search: Use the mobile camera to take pictures of an item and search the catalog with images.
- Barcode Scanner: Scan barcodes, locate items and place orders quickly.
- Voice Search: Speak directly to the app and get instant results with a VoLTE-enabled mobile device.
- Offline Shopping Cart: Use the barcode scanner offline or manually add products to the cart for online purchases.
- Fingerprint Security: Scan fingerprints to access sensitive information like invoice history, scheduled orders and more.
- Location: Locate the nearest stores and receive driving instructions using GPS.