Kibo Reviews & Pricing

Key Features

• Product and Catalog Management: 
  •  Set up relationships between products like spare parts, additional accessories and more. 
  •  Manage products with master and child catalogs and add attributes to them for easy handling. 
  •  Create dynamic categories to target region-specific audiences. 
  •  Update items in bulk with a few clicks. 
• Website and Content Management: Deliver engaging content and improve search engine rankings. 
  • Page Builder: Use the drag-and-drop tool to design branded sites without coding. Add multimedia elements and custom widgets, manage layouts, and create unique landing pages. 
  • SEO Tools: Offers URL routing customizations, auto-generated or custom XML maps, customizable page titles and automated mobile optimization. 
  • Content Management System: Invite collaborators to the platform, assign tasks, moderate access level and track progress. Plan and schedule updates and use unlimited sandboxes to experiment with new changes. 
• Shopping Cart: Manage every aspect of the purchase workflow, including pricing, taxing and discounts. Allow customers to pay for purchases without redirecting to external processors. 
  •  Customers can add products from multiple channels to their cart. Each cart provides autosave functionality. 
  •  Offer services and subscription-based products and allow buyers to purchase with a single transaction. 
  •  Customer service reps can submit a draft cart on behalf of the customer. 
  •  Customers can convert carts into wishlists and submit the list for a quote request. 
• Search and Navigation: Use the search index tool, powered by Solr, to fine-tune result relevancies and push or hide specific products on demand. Offers various filters, type-ahead suggestions and search previews to streamline customer navigation. 
• Pricing and Promotions: Configure rules to trigger complex pricing and discount structures. 
  •  Create multiple pricing structures based on customer segments, business geographies, store locations, bulk purchases and more. 
  •  Configure conditions to apply discounts and promotional incentives like BOGO, % off, $ off, discounted bundles and more. 
  •  Set up discount restrictions, ability to combine with offers and orchestration for other business rules. 
• B2B Commerce: Manage sites for both B2B and B2C commerce from a unified dashboard. 
  •  Equip customers with self-service tools and guided experiences mimicking B2C experiences. 
  •  Create account-level pricing and promotions. 
  •  Buyers can use a unique portal to manage users, set up recurring orders, request quotes and negotiate without sales assistance. 
• Inventory Management: Gain a real-time centralized view of inventory across distribution centers, retail stores and vendor locations. 
  •  Track inventory by product or location and set location-specific safety stock and floor value to mitigate markdowns. 
  •  Segment inventory based on regions, purposes and channels. 
  •  Use the available-to-promise feature to access real-time inventory data across omnichannel customer touchpoints. 
• Distributed Order Management: Customize order routing rules, improve inventory turnover and get products into customers’ hands faster. 
  • Routing Engine: Manage and define multiple fulfillment centers, organize and prioritize diverse inventory locations and complete fulfillment based on variables like labor cost, distance, product velocity and more. 
  • Rule Management: Automatically route orders to convenient locations based on multiple metrics like inventory turn, store location and more. Define custom logic to optimize fulfillment cycles. 
  • Order Splitting: Automate order splitting into multiple shipments according to defined rules. 
  • Staged Rulesets: Create unlimited staged environments to emulate and test new rulesets and push them live with a few clicks upon successful testing. 
• Fulfillment: Provide a variety of fulfillment options and manage each cycle from a dashboard. Supports buy online, pickup in-store, curbside pickups, ship from store, dropshipping, returns and refunds, and more. 
  • Business Process Manager (BPM): Define custom business rules, automate workflows and streamline fulfillment options using the native BPM engine. 
  • Fulfiller Tools: Offer fulfillment staff and store associates an intuitive portal to lookup enterprise-wide inventory, split and ship orders, manage returns, and more. 
• Payment: Customize payment gateways, integrate popular payment processors from the marketplace and offer flexible payment options. 
• Reporting: Access a library of customizable report templates, design reporting dashboards, and use unique filters and views to drill down on critical areas. 
• Artificial Intelligence: Use the native AI, powered by Monetate, to perform controlled tests and customer segmentation, offer personalized recommendations and messages, and more. 

Limitations

•  Doesn’t offer exhaustive reporting functionality. 
•  No mobile app. 
•  Implementation is time-consuming. 

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