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What is Big Cartel?

Industry Specialties: Serves all industries

Big Cartel is an eCommerce website builder that helps artists quickly design and launch an online storefront. They can set up professional websites on a custom domain for free, and move onto paid plans during scaling for features like inventory management, theme code editing, Google Analytics and more. The free plan supports five products and paid plans can support up to 500 products.
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#11

Big Cartel is ranked #11 in the eCommerce Platforms product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Big Cartel Pricing

Based on our most recent analysis, Big Cartel pricing starts at $12 (Monthly, Freemium).

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Starting From
$12
Pricing Model
Monthly, Freemium
Free Trial
No

Support

The following support services are available for Big Cartel:

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Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Big Cartel Benefits and Insights

Why use Big Cartel?

Key differentiators & advantages of Big Cartel

  • Design Unique Storefronts: Create branded storefronts with automated tax calculators, site searching, shipment connections and real-time statistics using templates and coding. 
  • Improve Engagement: Track KPIs, cart recovery, engagement rates and bounce rates to identify weaknesses and drill down on opportunities. Attract customers and boost engagement through unique promos and discounts. 
  • Work From Anywhere: Stay on top of every business process with real-time updates and notifications on the mobile app for Android and iOS. 
  • Add Custom Features: Leverage partnership with Zapier to facilitate connections with over 1,000 third-party solutions like Google Analytics, Facebook Store, Instagram, Pulley, MailChimp and more. 

Industry Expertise

Serves artists, makers and small businesses.

Big Cartel Reviews

Average customer reviews & user sentiment summary for Big Cartel:

User satisfaction level icon: great

32 reviews

84%

of users would recommend this product

Big Cartel has a 'great' User Satisfaction Rating of 84% when considering 32 user reviews from 2 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Big Cartel reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Simple Store Setup: Big Cartel is known for its straightforward and user-friendly interface, making it easy for users to set up their online stores quickly, even with limited technical expertise.
  • Free Plan Availability: The platform offers a free plan that allows users to sell up to five products, making it an attractive option for individuals or small businesses starting with a limited budget or inventory.
  • Affordable Paid Plans: Big Cartel's paid plans are generally considered affordable compared to other eCommerce platforms, providing scalability for growing businesses without breaking the bank.
  • Focus on Artists and Makers: Big Cartel caters specifically to artists, crafters, and independent creators, offering features and tools tailored to their needs, such as customizable themes and the ability to sell digital products.

Cons

  • Limited Design Flexibility: The platform's design options can feel restrictive for users seeking extensive customization, especially when compared to other platforms that offer a wider range of themes and more advanced design tools.
  • Feature Limitations: Big Cartel may not be the best fit for businesses with complex needs, as it lacks certain features commonly found in other eCommerce platforms, such as abandoned cart recovery, detailed analytics, and extensive marketing tools.
  • Scalability Challenges: While suitable for smaller stores or those just starting out, Big Cartel may not be the best choice for rapidly growing businesses due to limitations in product variations, inventory management, and order processing capabilities.

Researcher's Summary:

Big Cartel has been making waves in the eCommerce world, but like any platform, it has its fans and its critics. Users who dig Big Cartel often point to its user-friendliness and affordability as major pluses. It's a great starting point for small businesses and artists who want to get their online stores up and running without breaking the bank or getting bogged down in technical complexities. However, some users find Big Cartel's features a bit too basic, especially compared to more robust platforms like Shopify or WooCommerce. If you're looking for advanced marketing tools, extensive customization options, or top-tier customer support, Big Cartel might leave you wanting more. Ultimately, Big Cartel is a solid choice for those who prioritize simplicity and affordability, but if you need a platform that can scale with your business, you might want to explore other options.

"Big Cartel: the perfect platform for your big dreams." Whether you're an artist selling handmade crafts or a musician hawking merch, Big Cartel provides a straightforward way to turn your passion into profit. Just remember, as your business grows, you might need to upgrade to a platform with more bells and whistles.

Key Features

  • Professional Website: Build and design a niche standalone website to create product USPs. Personalize web pages and add business branding through design templates or editing source code with the HTML and CSS editor. Websites are compatible with both mobile and PC. Host sites on the vendor’s domain or use a custom domain, available with paid plans. 
  • Inventory Management: Keep track of sold units, add new products, supply products with descriptions and photos, and receive notifications when a product is about to go out of stock. Available with paid plans. 
  • Order Management: Send confirmation emails after purchases. Arrange shipping, print shipping labels, track orders and bulk export order history to a CSV file from a unified dashboard. 
  • Search Engine Optimization (SEO): Provide targeted product descriptions, collect inbound links and receive expert advice on optimizing search engine results. 
  • Discounts: Provide discounts on the checkout page to boost customer retention and improve loyalty. 
  • Analytics: Track monthly sales, visitor statistics, conversion rates and more from the analytics dashboard. Leverage integrations with third-party applications for in-depth analysis, available with paid plans.  
  • Mobile App: Access free mobile apps to streamline workflows and increase efficiency. Available apps assist in custom printing, social media marketing, site analytics, customer support, shipping management and more.  
  • Payment Processing: Choose between PayPal and Stripe to provide customers with a one-touch checkout and payment point on the website. Additionally, utilize the mobile application and a card swiper to accept in-person payments, without incurring additional processing fees. 
  • Integrations: Leverage partnership with Zapier to facilitate connections with over 1,000 third-party solutions like Google Analytics, Facebook Store, Instagram, Pulley, Mailchimp and more, available at a cost. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Not ideal for large stores and enterprises. 
  •  Limited payment options. 
  •  Product taxonomy lacks customizations. 

Suite Support

The vendor website catalogs articles on best practices, FAQs and troubleshooting blogs.

mail_outlineEmail: [email protected], Monday through Friday, 8 a.m. to 6 p.m. EST.
phonePhone: Not listed.
schoolTraining: Not listed.
local_offerTickets: Not listed.
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