Ivanti Neurons Reviews & Pricing

Key Features

Enterprise Service Management

• IT Asset Management: Capabilities include: 
  • Lifecycle Tracking: Track assets from purchase throughout their lifespans to disposal from a convenient central hub. 
  • Asset Repository: Create and manage asset profiles including lifecycle data, identifying information, inventory, asset location, repair history and warranties. 
  • Product Catalog: Search for assets, inventory or orders to find information easily and to create work orders. 
  • Financial Management: Generate cost reports, track asset depreciation and budget for future purchases. Store asset costs — including resources used for repair — in asset profiles. 
  • Contract Management: View, search and manage contracts with clients, suppliers or vendors. Gauge vendor performance via scorecards. 
  • Barcode Scanning: Generate custom barcodes that can be scanned to pull up asset profiles, track inventory and log maintenance records. 
  • Integrations: Seamlessly integrate with a configuration database management system and access it through the cloud. Also, import normalized data from cloud-hosted sources. 
• Service Management: Includes release management, event management, availability management, financial management, and portfolio and project management in the service desk. Also accessible through the cloud. 
• Automation: Streamline workflows and save time by automating infrastructure, cloud and workspace processes to focus on strategic projects of greater importance. 
• IT Reporting: Access data without any coding and in real time for analysis based on needs. Share, schedule and export dashboards for smarter decisions. 
• Voice Automation: Integrate a phone system with Ivanti Service Manager for smart call routing, voice self-service, screen pop-ups and more to improve first call resolution rates. 
• Software License Optimizer: Get product-specific recommendations based on software environment, usage and IT needs. Reclaim unused licenses and gain insights to negotiate with vendors. Also allows automatic import and tracking of software and hardware assets. 

Ivanti Neurons

• Discovery:  Access accurate asset information in real time using active and passive scanning and third-party connectors. Includes inventory data, usage information and insights for configuration, and asset management. 
• Edge Intelligence: Gain real-time insights about all edge devices that use natural language processing. Uses sensor-based architecture for quick operational awareness, real-time inventory and security configurations. 
• Healing: Automation bots analyze and auto-remediate configuration drift, performance, and security issues, helping maintain compliance to reduce costs and improve employee experiences. 
• Patch Intelligence: Receive improved insights for patch management and achieve quicker SLAs with supervised and unsupervised learning algorithms. 
• Workspace: Avoid complexity and resolve end user issues faster with increased productivity via real-time access to a high-level view of devices, users, applications and services. 
• Spend Intelligence: Improve operational speed and asset visibility with accurate insights into software application spending for on-premise, cloud and edge versions. 

Supply Chain

• Terminal Emulation: Integrate enterprise systems with warehouse workers’ mobile devices for quicker and more accurate orders. Includes barcode scanning, voice and more. 
• Smart Device Remote Control: Speeds up issue resolution by enabling support teams to replicate issues, avoiding a toll on productivity because of downtime. 
• Printer Management: Access and manage printers across warehouse and retail spots from a central hub. Prevents service interruptions and provides error details for corrective action. 
• Avalanche: Enhance mobile productivity and maintain control of important mobile deployments to keep them secure against downtime and make them accessible. 
• Velocity: Improves worker productivity with quicker screen navigation and integrates with existing warehouse and other supply management chains. Accessible on most Android devices. 
• Speakeasy: Includes voice for barcode scanning, key entry and more for optimized data collection. Allows quick set up and can be enabled on any mobile device. 

Endpoint Management

• Mobile Device Management: Users can work off any iOS, Android, Windows and Mac device. It allows managed and secured endpoints for deploying profiles and policies, configuring email accounts, and more. 
• Privilege Management: Ease IT workloads and manage admin rights of non-IT users. Controls applications and user privileges in desktop and server environments. 
• Application Control: Reduces the risk of ransomware and malware by preventing unauthorized code execution. Enables apps delivery while ensuring endpoint safety. 
• User Workspace Management: Improve productivity by speeding up projects and categorizing user data to simplify complex configuration devices and their management. 
• OS Provisioning: Migrate or deploy to any of the latest Windows 10, Mac and Linux operating systems for assured automatic updates in real time. 

Limitations

•  Antivirus can be tedious. 
•  Issues that aren’t critical application failures are often left unresolved. 
•  Expensive and complex licensing. 
•  Cloud versions require improvement. 

Suite Support