IntelliTrack Reviews & Pricing

by Intellitrack | Founded 2002, Hunt Valley, MD

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Overview Benefits Reviews Features

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What is IntelliTrack?

Industry Specialties: Serves warehousing, retail, IT, construction, HVAC, education and many other industries.

IntelliTrack is a cloud-based enterprise solution that helps businesses maintain physical inventories, process orders, manage shipments and track assets. With the ability to manage warehouse operations using wireless technology, it has functionalities for cycle counting, stock replenishment, kitting and space management along with order management and accounting integration.

Used by a number of industries, it eliminates redundant paperwork, maximizes time, cost and labor efficiency and provides complete visibility to critical operational information.

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User Sentiment

Based on 24 reviews:

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IntelliTrack Benefits and Insights

Why use IntelliTrack?

Key differentiators & advantages of IntelliTrack

Remove Redundant Practices: Get rid of manual and erroneous paperwork and switch to a secure digital system to get complete control and visibility of inventory items in real time.
Workflow Optimization: Automate warehouse operations with customizable rules and workflows to optimize essential warehouse operations and increase productivity.
Scalability: Handle multiple warehouses and clients with options to scale the system as the business grows.
Real-time Synchronization: Get real-time updates on inventory stock levels, inbound and outbound processes and order statuses for informed decision making.
Data Organization: Store, update and organize operational and material data for multi-location warehouses at a single location.

Industry Expertise

IntelliTrack is a trusted system that helps businesses across a wide variety of industries optimize their warehouse operations. It has over 20,000 users worldwide.

IntelliTrack Reviews

Average customer reviews & user sentiment summary for IntelliTrack:

24 reviews

85%

of users would recommend this product

Key Features

Multi-Location Warehouse Management: Handle multi-warehouse and multi-client operations with a centralized tool, maximizing time, cost and operational efficiency and eliminating manual errors.
Inventory Management: Track the quantity, location, status, and history of every inventory item in the warehouse in real time, with alerts set up for expiration and stock replenishment.
Order Management: Centrally consolidate, plan, automate and track order-to-delivery processes to ensure quick turnaround time.
Returns Management: Manage reverse logistics processes efficiently for returns and backorders, perform quality checks, split order statuses, and minimize losses by identifying resalable items.
Barcoding/RFID: Use barcode inventory control and custom labels to optimize mobile order picking, warehouse transfers and performing inventory counts.
Maintenance Scheduling: Schedule regular automated stock maintenance to track expired and low-stock levels to replenish and control inventory.
Forecasting: Forecast short-term and long-term demands to plan inventory for specific periods, channel inputs, historic sales data, planned promotions, inventory turnover and stock counts.
Reports and Analytics: Get detailed reports on key business metrics to make informed decisions and increase top-line and bottom-line revenue potential.

Limitations

These limitations are current as of the writing of this review:

User interface is clunky
Customer support is hard to reach and slow to respond.

Suite Support

IntelliTrack offers 24/7 live online support and phone support during business hours.

Email: Support email address is hidden behind customer login.

Phone: Users can reach support experts on the phone at +1-888-412-7226.

Training: Onboarding and training is offered via in-person and live online support, documentation and webinars.

Tickets: Users can log in to the client portal and access the Help section to submit a ticket or escalate an issue. Support experts respond to tickets in priority order.