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#33

CG4 is ranked #33 in the Computer Inventory Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

CG4 Benefits and Insights

Why use CG4?

Key differentiators & advantages of CG4

  • Comprehensive Customization: It allows configuration based on the requirements of an asset’s life cycle. Customize the software to include multiple assets and set workflows and processes. 
  • Data Restoration: Use history tracking functionality to restore data from any point in time. Restore deleted data, correct errors from the beginning steps, restore all values, retain changes past the error time frame and more. 
  • Manage Documents: Store, record and view documents and files. Use a set list to check for required documents for audits and ensure the selected documents are up to date. 
  • Scanning: Integrate with multiple scanners and scan from a distance to locate an asset faster. It helps scan barcodes, tags and serial numbers. 
  • Mobile App: Track assets anywhere and anytime, in real time. It is also available as a native app in ServiceNow. 

Industry Expertise

Serves business and consumer service, education, energy and utilities, financial services, government, health care, legal, manufacturing and natural resources, retail and wholesale, media, technology and transportation sectors.

Key Features

  • Integration: Offers seamless integration with Oracle, Cherwell, ServiceNow and Micro Focus. Access a single platform for all aspects of asset tracking and management. 
  • Inventory Management: Receive, stock and issue parts and assets in the inventory. It gives recommendations for asset updates and manages the inflow and outflow of all assets to track the exact location of required assets. 
  • Asset Tracking: Track assets from arrival to retire or disposal. Manage asset check-outs, issuing and receiving. Use scanners, barcodes and tags to know asset-specific information like location and documents. 
  • Control Access: Control tasks, transactions and other asset-related activities. Stop, add, update and delete transactions, set designated users for approvals and set conditions for transactions. 
  • Audit: Specify required conditions, documents and specifications for audits. Use real-time ServiceNow data to evaluate the documents required for audits. Also offers the ability to have multiple teams conduct audits and compare the results. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  No on-premise training. 
  •  Have to conduct multiple scans due to intermittent internet. 
  •  Licenses based on mobile device, not user account or name. 
  •  Table mappings are difficult. 

Suite Support

mail_outlineEmail: support@CG4.
phonePhone: Not mentioned.
schoolTraining: Remote and online training are available.
local_offerTickets: Not mentioned.
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