Infor CloudSuite Distribution Reviews & Pricing

by Infor, Inc. | Founded 2002, Malvern, PA

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Overview Pricing Benefits Reviews Features

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What is Infor CloudSuite Distribution?

Industry Specialties: Serves the Distribution industry

Infor CloudSuite Distribution helps businesses manage inventory, finances, distribution and purchasing. It’s available through cloud-based deployment and specializes in assisting enterprises in centralizing their workflows.

All of the data is stored by AWS, making it exceptionally secure. It’s also highly integrative to the outside modules, and new functionalities are continually being offered — it adds more capabilities every 30 days. It’s personalizable and allows users to track key metrics through dashboards and centralized notifications.

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User Sentiment

Based on 83 reviews:

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Infor CloudSuite Distribution Pricing

Based on our most recent analysis, Infor CloudSuite Distribution pricing starts in the range of $1,000 or more.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-Based
Free Trial: Yes, Request for Free

Training Resources

Infor CloudSuite Distribution is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Infor CloudSuite Distribution:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Infor CloudSuite Distribution Benefits and Insights

Why use Infor CloudSuite Distribution?

Key differentiators & advantages of Infor CloudSuite Distribution

Accessibility: Deploy the solution through the cloud to make it accessible to remote users. Access the system at any time and from any location, as long as there is an internet connection. This allows employees to use the system while working on the production floor, away from their desks.
Increase Revenue: Boost revenue through the purchasing tool. It provides visualization of opportunities for improvement regarding purchasing. It reduces the amount of money wasted on unwanted products or waste materials that never go into production.
Boost Productivity: Increase productivity through a range of features. With automation, employees perform fewer manual tasks, which frees up time to work on other activities. For example, the solution can handle complex pricing changes without employees having to constantly monitor discounts to ensure the correct implementation.
Centralize Operations: Centralized inventory management, financial management and distribution management operations allows data to be shared across departments. It helps users develop insights and reduce duplicated work.
High-Security System: Protect data from cyberattacks with robust physical and network security systems.

Industry Expertise

The system is suited for large companies that distribute a range of products. It serves various industries such as consumer and hospitality, public sector, energy and natural resources and service and growth industries.

Infor CloudSuite Distribution Reviews

Average customer reviews & user sentiment summary for Infor CloudSuite Distribution:

83 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Infor CloudSuite Distribution reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly: The solution is user-friendly and intuitive, according to 78% of users.
Integration: According to 71% of users who reviewed this pro, it can be well-integrated with other systems, such as Excel, for further data analysis.
Navigation: About 80% of users who mentioned this pro said the system is easy to navigate.
Customization: Regarding this feature, approximately 67% of users said it provides a plethora of customization options.
Customer Support: According to 67% of users who reviewed this, the support team is knowledgeable, and user queries are resolved immediately.

Cons

Speed: The tool’s speed is considerably slow, according to 100% of users.
Training and Documentation: According to 80% of users who reviewed this con, the experts don't provide sufficient user training and the documentation isn’t easy to comprehend.

Researcher's Summary:

Is Infor CloudSuite Distribution the "in" thing for managing your supply chain? Infor CloudSuite Distribution has garnered praise for its user-friendly interface and ability to scale with businesses as they grow, enabling them to handle more orders, customers, and inventory without breaking a sweat. One user raved about how it streamlined their operations and boosted customer service, claiming they couldn't function as efficiently without it. This highlights the software's capacity to simplify complex processes and enhance customer satisfaction, key factors for success in today's cutthroat market.

However, some users have expressed concerns about the software's price tag and occasional difficulty of use. One user described it as a powerful tool but acknowledged its steep learning curve. This suggests that while Infor CloudSuite Distribution offers robust functionality, it may require significant investment and training to fully leverage its capabilities. Overall, Infor CloudSuite Distribution appears to be a good fit for large wholesale distributors with complex operations who need a comprehensive solution to manage their entire supply chain. Its scalability and industry-specific features make it particularly well-suited for businesses in sectors like building materials, electrical, industrial, plumbing, and HVAC supplies. However, smaller businesses with simpler needs may find the cost and complexity prohibitive.

Key Features

Order Entry: Streamline order fulfillment workflow and speed up the process of entering orders. Specific functionality includes item recommendations, optimized counter sales and non-stock or special order options.
Complex Pricing Requirements: Develop and implement complex pricing rules. The system can handle discounts, contract pricing, SPAs and packaging breaks, among other unique pricing needs.
Inventory Control: Achieve inventory visibility and control with tools for inventory turns, optimized levels, demand and ultimate profitability.
Financial Management: Centralize financial information from multiple locations, companies and currencies. The financial management feature can manage global operations.
Comprehensive Services: Provide detailed solutions to distributors with key features such as kitting, private labeling, light manufacturing and assembly.
Rebate Claim Management: Manage the entire rebate claim process, recover rebates and monitor profit margins.
Purchasing: A centralized interface with color-coded notifications for problems and exceptions allows users to visualize the purchasing workflow and make informed decisions.

Suite Support

It offers a variety of support options for its users. Phone and online support are available, along with the ability to monitor technical support cases. The solution provides a range of courses and certifications

Email: There is no customer support available by email at this time.

Phone: Clients in the United States can reach representatives by dialing 877-772-4111. International support numbers are also available on the Customer Center section of the vendor’s website.

Training: Online certification, user groups, support discussion forums and Infor blogs are provided for user training. Classes are available through the Campus portal.

Tickets: Submit support tickets online. Clients can monitor progress through the Infor Concierge service as cases are updated.