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#30

RoutingBox is ranked #30 in the Dispatch Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

RoutingBox Pricing

Based on our most recent analysis, RoutingBox pricing starts at $100.

Price
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Starting From
$100
Pricing Model
Still gathering data
Free Trial
Still gathering data

Training Resources

RoutingBox is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for RoutingBox:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

RoutingBox Benefits and Insights

Why use RoutingBox?

Key differentiators & advantages of RoutingBox

  • Optimize Routing and Scheduling: Create efficient routes while improving driver, administrator and dispatcher time and resource utilization. Automatically select the best drivers for individual trips depending upon location and ETA. 
  • Strengthen Customer Satisfaction: Boost customer satisfaction with quick trips, smaller wait times, live ETA updates and one-click ride booking. 
  • Make Informed Decisions: Eliminate miscommunication and make better decisions based on detailed insights, comprehensive charts, reports and live driver information. 
  • Boost Operational Transparency: Offers end-to-end insight into operations, driver location, and time and distance from the destination. Allows a proactive approach and handles issues before they turn into significant problems. 
  • Improve Vehicle Safety: Boost vehicle safety and efficiency with customized pre and post-shift safety checklists that help prioritize vehicle health. 
  • Remove Paperwork: Replace pen and paper check-ins and outs, manual trip sheets and driver and passenger signatures with electronic data capture and management and printable audit and billing reports. 
  • Promote Better Driving: Eliminate driver distractions by replacing en-route calls and text messages with simplified turn-by-turn directions and maps in the driver app. 

Industry Expertise

Serves companies in paratransit, disability transportation, special needs transportation and non-emergency medical transportation services industries.

RoutingBox Reviews

Average customer reviews & user sentiment summary for RoutingBox:

User satisfaction level icon: excellent

22 reviews

92%

of users would recommend this product

Key Features

  • Route Optimization: Automatically design and share more effective order dispatch routes to better utilize drivers, fleets and other resources. 
  • Route Suggestion and Dispatching: Edit or add routes and trips, schedules and destinations, and include multiple stops on the way. Drivers and fleet administrators can access updated routes on the map in real time. 
  • Booking and Facility Portal: Offers a dedicated portal to encourage more facility and hospital contract bookings. Book transportation and streamline coordination among drivers, dispatchers and clients. 
  • Comprehensive Reporting: Track audits and reports with simple access on a single dashboard. Create, manage and store reports and essential documents on the platform to avoid paperwork and manual organization. 
  • Driver Tracker: Provides live driver tracking updates to dispatchers and clients. Digitally tracks, shares and logs regular shift information and monitors speed, driver behavior and vehicle health. 
  • Driver App: Access driver, fleet and location details on the driver app. Eliminates driver distraction due to en-route phone calls and texts. 
  • Passenger App: Enable passengers to book account or self-funded trips on-demand or in advance via the app. Tracks and shares locations and ETAs through reminders and notifications. Schedule pickups and view future trip details with one click. 
  • Custom Zones: Custom draw work zones on maps for streamlined dispatch operations. 
  • Audit Trails: Create, manage and store audit trails, history and essential details on a single dashboard. 
  • E-Signatures: Offers centralized document storage for proof of delivery documents such as e-signatures. 
  • Integrations: Provides seamless integration with Medbatch, Logisticare and MAS for simplified trip information importing and billing. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Technical support is sometimes slow and inconvenient. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: (716) 202-9121. Live chat support Monday — Friday, 8 a.m. to 5 p.m. EST. 
schoolTraining: Library with knowledge-based videos and articles.
local_offerTickets: Not specified.
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