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#18

Legwork is ranked #18 in the Dental Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Legwork Pricing

Based on our most recent analysis, Legwork pricing starts at $349 (Monthly).

Price
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Starting From
$349
Pricing Model
Monthly
Free Trial
No

Training Resources

Legwork is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Legwork:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Legwork Benefits and Insights

Why use Legwork?

Key differentiators & advantages of Legwork

  • Improved Patient Engagement: Legwork automates appointment reminders and follow-ups, ensuring patients stay informed and engaged with their dental care.
  • Enhanced Office Efficiency: By automating routine communications, Legwork frees up staff time, allowing them to focus on more critical tasks and improving overall office productivity.
  • Increased Patient Retention: Consistent and personalized communication helps build stronger relationships with patients, leading to higher retention rates and more repeat visits.
  • Streamlined Marketing Efforts: Legwork's targeted email campaigns and social media integration help practices reach potential patients more effectively, driving new patient acquisition.
  • Better Patient Experience: Automated appointment confirmations and reminders reduce no-shows and ensure patients have a seamless experience from booking to follow-up.
  • Data-Driven Insights: Legwork provides analytics and reporting tools that help practices understand patient behavior and optimize their communication strategies accordingly.
  • Cost Savings: By reducing the need for manual communication efforts, Legwork helps practices save on labor costs and minimize administrative overhead.
  • Consistent Branding: Automated communications ensure that all patient interactions are consistent with the practice's brand voice and messaging, enhancing brand recognition.
  • Compliance and Security: Legwork ensures that all communications are compliant with industry regulations such as HIPAA, protecting patient information and maintaining trust.
  • Scalability: As a practice grows, Legwork scales with it, providing robust communication tools that can handle increased patient volumes without additional strain on staff.

Industry Expertise

Legwork Strategies is a consulting firm that specializes in helping small businesses with various aspects of their operations, including finance, marketing, and procurement. They offer tradeline solutions and commercial finance assistance, as well as consulting services for government procurement officers. Their expertise is best suited for small businesses seeking guidance and support in these areas.

Legwork Reviews

Average customer reviews & user sentiment summary for Legwork:

User satisfaction level icon: excellent

50 reviews

96%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Legwork reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy Communication: Legwork simplifies patient communication for dental practices with features like two-way texting, appointment reminders, and email capabilities.
  • Marketing Tools: The software offers integrated marketing tools, including patient review management, to help practices attract new patients and manage their online reputation.
  • Practice Management Integration: Legwork integrates with over 35 practice management systems, ensuring compatibility and streamlining operations for most dental practices.
  • Customizable Engagement: Practices can tailor patient engagement settings to their preferences without disrupting existing communication workflows.

Cons

  • Limited Patient Chart Access: Users have reported an inability to access complete patient charts directly within the software.
  • Social Media Posting Removal: Some users have mentioned that Legwork discontinued their social media posting feature without a corresponding price reduction.
  • Occasional Syncing Issues: A few users have pointed out occasional issues with software syncing, which could disrupt workflows.
  • Lack of Online Payments and Scheduling: The absence of integrated online payment and scheduling options for patients is a notable drawback for some users.
  • Initial Cost: While considered valuable by some, the initial cost of Legwork has been perceived as expensive, particularly for smaller practices.

Researcher's Summary:

Is Legwork truly the leg up your dental practice needs? User reviews from the last year suggest that Legwork, a dental practice management software, excels in its user-friendly interface and comprehensive features. Users rave about the ease of sending messages, highlighting the intuitive design that makes communication a breeze. The platform's all-in-one nature, encompassing tools for patient communication, marketing, and reviews, is a major selling point, streamlining workflows and boosting efficiency. Users specifically praise the software's ability to enhance patient engagement through automated reminders and personalized communication, leading to improved patient retention and satisfaction. While Legwork integrates well with popular practice management systems like Dentrix and Eaglesoft, some users reported occasional syncing issues with certain systems. A few users also expressed a desire for additional features. Overall, Legwork stands out for its user-friendliness, comprehensive features, and positive impact on patient engagement. This makes it a perfect fit for dental practices looking to streamline operations, enhance communication, and elevate the patient experience.

Key Features

Notable Legwork features include:

  • Automated Appointment Reminders: Sends timely reminders to patients via email or text to reduce no-shows and improve appointment adherence.
  • Online Scheduling: Allows patients to book appointments directly through the practice's website, enhancing convenience and accessibility.
  • Patient Reviews Management: Collects and manages patient reviews, helping practices build a positive online reputation and attract new patients.
  • Customizable Email Campaigns: Enables practices to create and send personalized email campaigns to engage with patients and promote services.
  • Two-Way Text Messaging: Facilitates real-time communication between the practice and patients, making it easier to address inquiries and confirm appointments.
  • Patient Portal: Provides a secure online space where patients can access their health records, treatment plans, and billing information.
  • Integrated Social Media Posting: Simplifies the process of posting updates and promotions on social media platforms, helping practices maintain an active online presence.
  • Analytics and Reporting: Offers detailed insights into patient engagement, appointment trends, and marketing campaign performance to inform strategic decisions.
  • Customizable Templates: Provides a variety of templates for emails, texts, and social media posts, allowing practices to maintain consistent and professional communication.
  • HIPAA Compliance: Ensures that all patient communications and data storage meet stringent HIPAA regulations, safeguarding patient privacy and security.
  • Patient Satisfaction Surveys: Automatically sends surveys post-appointment to gather feedback and identify areas for improvement.
  • Referral Tracking: Monitors and manages patient referrals, helping practices understand referral sources and optimize their referral programs.
  • Birthday and Holiday Greetings: Sends personalized greetings to patients on special occasions, fostering a sense of connection and loyalty.
  • Recall and Reactivation Campaigns: Targets inactive patients with tailored messages to encourage them to schedule overdue appointments.
  • Website Chat Integration: Adds a chat feature to the practice's website, enabling instant communication with potential and existing patients.
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