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#15

Carestream Dental is ranked #15 in the Dental Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Carestream Dental Pricing

Based on our most recent analysis, Carestream Dental pricing starts at $0.

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Starting From
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Pricing Model
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Free Trial
Yes, Request for Free

Training Resources

Carestream Dental is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Carestream Dental:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Carestream Dental Reviews

Average customer reviews & user sentiment summary for Carestream Dental:

User satisfaction level icon: fair

61 reviews

61%

of users would recommend this product

Key Features

Imaging

  • CS Imaging: Integrates 2D/3D imaging and CAD/CAM solutions to provide a single platform for image storage, editing, display and management. 
    • 2D Imaging: Helps patient communication and boosts case acceptance with image gallery dashboards, simultaneous display and enhancement, darkroom mode (for full-screen displays) and DICOM interoperability. 
    • 3D Imaging: Enhances diagnostic and treatment planning capabilities with add-on modules for prosthetic-driven implant planning, access to CBCT images and multi-disciplinary integrations. 
  • CS Model: Uses a CBCT system to scan conventional impressions and create precise 3D models for orthodontic application. Produces open STL format files that can be imported into third-party software and uses advanced algorithms to analyze measurements to determine arch length, overbite, tooth size and other basic distances. It also integrates with third-party printers to create accurate 3D prints. 
  • CS Restore: Aids restorative dentistry by automating the restoration design process to create single tooth restorations more efficiently. Features single-click occlusion design, automatic restoration thickness, automated 3D model design and algorithm-driven automatic preparation margins that can be manually edited. 
  • Exocad Smile Creator: Integrates with intraoral scanners to help cosmetic dentistry with smile design solutions for aesthetic smile makeovers. Aligns 2D photos with 3D data precisely, converting images to 3D objects that can be matched with 3D scans of teeth. Includes inbuilt smile libraries, real-time design previews and visualization tools. 
  • Logicon Caries Detector: Helps detect caries more efficiently and accurately than traditional methods with detection and diagnosis tools like PreScan (detects, locates and classifies potential proximal caries), storage and display tools that manage caries data and integrations with external scanners and cameras. 
  • OMS Imaging: Enables oral and maxillofacial surgeons to make accurate diagnoses with editing features, presentation tools, records automation and comprehensive reports. Integrates with optional add-on modules for OMS analysis, OMS planning and prosthetic-driven implant planning. 
  • Orthodontic Imaging: Lets orthodontists enhance patient communication, make accurate diagnoses and optimize their workflows with chairside editing tools, automated intraoral records and image integration and management tools. 

Practice Management

  • General Dentistry: Integrated practice management systems like CS SoftDent and CS PracticeWorks help boost practice efficiency, clinical competence, patient satisfaction and financial performance. 
    • Scheduling: Helps users streamline patient appointment scheduling to maximize productivity with the Appointment Expert feature. 
    • Accounting: Enables users to apply patient payments directly to services and run collections reports by insurance providers. 
    • Administration: Simplifies office operations with management-level summaries and automated prioritization of activities like insurance claims, treatment plans, outstanding balances and others with the Office Expert feature. 
    • Reporting: Provides daily and periodic reports via the Analysis Expert feature, helping digitize and automate accounting and other paperwork. 
  • Orthodontics: A specialized orthodontic practice management solution, CS OrthoTrac lets orthodontists optimize their production by automating appointments, billing and patient communication. 
    • Scheduling: Integrates patient appointment scheduling by coordinating future visits, collating family member data and tracking patient activity, appointment history and automated correspondences. 
    • Reporting: Stabilizes revenue stream and reduces customer attrition by enabling users to resolve financial issues in real time with patients, with tools to locate contract totals and payment history. 
    • User-friendly Interface: Enhances viewability in the Patient Flow module with updated icons and revamped color palettes, optimized screen scalability and thumbnail enlargement tools. 
    • Financial Estimator Tool: Calculates and displays treatment costs and patient payment history and provides transparency. Enables users to present varying financial options to patients in real-time. 
    • Alerts and Notifications: Ensures patient safety with automated medical alerts and easy access to patient treatment history. 
    • Insight Panel: Collects and displays treatment progress and evaluates patient compliance across multiple phases. 
  • OMS: Designed for oral and maxillofacial surgery, CS WinOMS helps surgeons enhance patient care and improve productivity. Integrated with all other Carestream products, it offers a single platform to access multiple features focused on OMS solutions. 
    • Anesthesia Records: Helps track dosages and quantities of drugs, storing pre- and post-anesthesia evaluations and vital signs. 
    • Document Management: Stores and organizes medical and surgical history, consent forms (including OMSNIC) and identifies medications, allergies and alerts in a single location with easy access and strong security. 
  • Cloud Practice Management: The Sensei Cloud platform balances clinical and business functions with a mobile-device-friendly design and cloud deployment. It provides scalable solutions without the need for advanced IT infrastructures for practices of all sizes and specialties. 
    • Treatment Planning: Helps users formulate treatment plans more accurately with real-time access to patients, documents and integrated services. 
    • Contract Management: Simplifies contract generation, sharing and signing for users and patients through cloud deployment and real-time mobile access from any location. 
    • Aligner Tracking: Allows users to track aligners comprehensively with real-time documenting and centralized patient aligner database. 
    • Integrated Services: Integrates with all other products by Carestream and major third-party providers to create a single platform for handling all dental practice operations. 
    • Teledentistry: uses integrations with Microsoft Teams to enable users and patients to conduct consultations remotely amidst existing restrictions. 
  • eServices: All CS products offer integrations to an eService bundle with multiple web-based functionalities, including eVerifications, eClaims, ePayments, online payments, eConnections, eForms, ePrescriptions and eBackup. 

Suite Support

Access customer support via email, phone and an online help and information center on their website. Customer support hours are from 8.00 a.m. — 5.00 p.m. ET, and training hours are from 8.00 a.m. — 6.00 p.m. ET, on Mondays through Fridays. Users may also enroll for the support maintenance program by calling 1 (800) 262-8144 during customer support hours.

Support details for individual products are provided on the website, with separate emails, phone numbers and differing working hours. The website also includes a support locator section to find dealers who offer support services. Additionally, there is a status page on the website that allows users to see the running status of various online product functions, and notifies them of possible downtimes.

mail_outlineEmail: [email protected].
phonePhone: (800) 800-9511 (customer care), (800) 230-3425 (training).
schoolTraining: Training options are offered via educational documents and webinars in the resource library and information center sections on the website. The Carestream Dental Institute offers extra complimentary training for customers via remote training and pre-recorded webinars by experts.
local_offerTickets: Not specified.
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