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#30

x360Cloud is ranked #30 in the Enterprise Backup Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

x360Cloud Pricing

Based on our most recent analysis, x360Cloud pricing starts at $3 (Per User, Monthly).

Price
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Starting From
$3
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

x360Cloud is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for x360Cloud:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

x360Cloud Benefits and Insights

Why use x360Cloud?

Key differentiators & advantages of x360Cloud

  • Data Security: Ensures your critical business data is protected with advanced encryption methods, reducing the risk of data breaches.
  • Automated Backups: Eliminates the need for manual backups by scheduling regular, automated backups, ensuring data is consistently up-to-date.
  • Disaster Recovery: Provides a reliable recovery solution in the event of data loss, minimizing downtime and maintaining business continuity.
  • Compliance Support: Helps meet industry-specific regulatory requirements by maintaining secure and compliant data storage practices.
  • Scalability: Easily scales with your business growth, accommodating increasing amounts of data without compromising performance.
  • Cost Efficiency: Reduces the need for expensive on-premises storage solutions, offering a more budget-friendly alternative.
  • Accessibility: Allows access to backed-up data from anywhere with an internet connection, facilitating remote work and collaboration.
  • Data Integrity: Regularly verifies the integrity of your backups, ensuring that your data remains accurate and uncorrupted.
  • Version Control: Maintains multiple versions of your files, allowing you to restore previous versions if needed.
  • Centralized Management: Provides a single platform to manage all your backup tasks, simplifying administrative efforts and oversight.
  • Quick Restoration: Enables rapid data restoration, reducing the time needed to recover from data loss incidents.
  • Reduced Human Error: Minimizes the risk of data loss due to human error by automating backup processes.
  • Customizable Retention Policies: Allows you to set specific retention policies to keep data for as long as needed, aligning with business requirements.
  • Enhanced Collaboration: Facilitates seamless collaboration by ensuring that team members have access to the latest data versions.
  • Proactive Monitoring: Continuously monitors backup processes and alerts you to any issues, enabling prompt resolution.

Industry Expertise

x360Cloud is a cloud backup solution specifically designed for businesses using Microsoft 365 and Google Workspace. It's best suited for Managed Service Providers (MSPs) who need to provide backup and disaster recovery services to their small and medium-sized business clients.

Synopsis of User Ratings and Reviews

Based on an aggregate of x360Cloud reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Comprehensive Data Protection: Safeguards your Microsoft 365 and Google Workspace data, encompassing vital components like Exchange Mail, OneDrive, SharePoint, and Teams, as well as Google Drive, including Docs, Files, and Shared Drives.
  • Effortless Setup and Management: Users praise the straightforward setup process, often achievable in under 10 minutes, and appreciate the "set it and forget it" nature of the system.
  • Robust Search Capabilities: Equipped with SmartSearch, enabling rapid full-text searches across vast datasets, including email attachments, simplifying data retrieval and restoration.
  • Predictable Cost Structure: Offers pooled storage with no unexpected overage fees, ensuring cost certainty and simplifying budget management.
  • Stringent Security Measures: Employs encrypted, tamper-proof storage, immutable audit logs, multi-factor authentication, and AirGap technology to thwart data deletion, bolstering data security and compliance.

Cons

  • Steep Learning Curve: While marketed as user-friendly, some users have reported that the interface can be surprisingly complex, requiring a significant time investment to fully master.
  • Inconsistent Backup Performance: Occasional reports of slow backup speeds and reliability issues might give some businesses pause, especially those dealing with large datasets or frequent changes.

Researcher's Summary:

Does x360Cloud make you shout “hallelujah” from the cloud or is it more like a raincloud on a sunny day? User reviews from the past year reveal a mixed bag. While x360Cloud is generally praised for its reliability and comprehensive backup capabilities, particularly for Microsoft 365, some users find the user interface less intuitive.

A standout strength is its ease of setup, with many users reporting backups starting in under 10 minutes. One user praised the "set it and forget it" nature of the platform, highlighting its user-friendliness. The robust search and restore options, including the ability to recover data from deactivated accounts, are also frequently commended. However, a recurring concern is the lack of detailed error messages and support information when issues arise. One user described a mailbox restore process that took almost a month due to unhelpful error messages and slow support responses. This suggests that while the platform generally functions well, troubleshooting can be a pain point.

Overall, x360Cloud appears well-suited for businesses seeking a reliable and comprehensive cloud backup solution, especially for Microsoft 365. Its strengths lie in its ease of use, robust features, and unlimited storage. However, businesses that require highly responsive support and detailed troubleshooting information might find the platform's limitations frustrating.

Key Features

Notable x360Cloud features include:

  • Automated Backup: Ensures continuous data protection by automatically backing up data from cloud applications like Microsoft 365 and Google Workspace.
  • Granular Restore: Allows for precise recovery of individual files, emails, or entire mailboxes, minimizing downtime and data loss.
  • Unlimited Storage: Provides unlimited backup storage, eliminating concerns about data volume and ensuring all critical information is safeguarded.
  • Advanced Search: Facilitates quick and efficient data retrieval with robust search capabilities, enabling users to locate specific files or emails rapidly.
  • Data Encryption: Utilizes AES-256 encryption to secure data both in transit and at rest, ensuring compliance with stringent security standards.
  • Compliance Support: Helps organizations meet regulatory requirements by maintaining detailed audit logs and providing easy access to historical data.
  • Multi-Tenant Management: Offers centralized management for multiple clients or departments, streamlining administrative tasks for MSPs and IT administrators.
  • Point-in-Time Recovery: Enables restoration of data to a specific point in time, which is crucial for recovering from ransomware attacks or accidental deletions.
  • Comprehensive Reporting: Generates detailed reports on backup status, storage usage, and data recovery activities, aiding in monitoring and compliance efforts.
  • Cross-Platform Compatibility: Supports a wide range of cloud applications and services, ensuring versatile and comprehensive data protection.
  • Role-Based Access Control: Allows administrators to assign specific permissions to users, enhancing security and ensuring appropriate access levels.
  • API Integration: Provides API access for seamless integration with other IT systems and workflows, enhancing operational efficiency.
  • 24/7 Support: Offers round-the-clock technical support to address any issues or concerns promptly, ensuring uninterrupted data protection.
  • Scalability: Easily scales to accommodate growing data volumes and expanding organizational needs, providing long-term data protection solutions.
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