Datto Endpoint Backup Reviews 2024: Pricing, Features & More

Datto Endpoint Backup Pricing

Based on our most recent analysis, Datto Endpoint Backup pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Monthly, Quote-based
Free Trial: Yes, Request for Free

Training Resources

Datto Endpoint Backup is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Datto Endpoint Backup:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Datto Endpoint Backup Benefits and Insights

Why use Datto Endpoint Backup?

Key differentiators & advantages of Datto Endpoint Backup

Data Integrity: Ensures that your data remains uncorrupted and intact during the backup process, providing peace of mind that your information is reliable and accurate.
Rapid Recovery: Facilitates quick restoration of files and systems, minimizing downtime and allowing your business operations to resume swiftly after an incident.
Automated Backups: Reduces the need for manual intervention by scheduling regular backups, ensuring that your data is consistently protected without additional effort.
Scalability: Adapts to the growing needs of your business, allowing you to easily increase storage capacity and manage more endpoints as your organization expands.
Cost Efficiency: Lowers overall expenses by reducing the need for extensive IT resources and minimizing the financial impact of data loss through effective backup solutions.
Compliance Support: Helps meet regulatory requirements by maintaining secure and reliable backups, ensuring that your business adheres to industry standards and legal obligations.
Centralized Management: Provides a single interface to monitor and manage all backup activities, simplifying oversight and enhancing control over your data protection strategy.
Security: Utilizes advanced encryption and security protocols to safeguard your data from unauthorized access and cyber threats, ensuring that sensitive information remains protected.
Version Control: Maintains multiple versions of files, allowing you to restore previous iterations and recover from accidental deletions or unwanted changes.
Remote Access: Enables IT administrators to manage and restore backups from any location, providing flexibility and ensuring that support can be provided even when offsite.
Reduced Risk of Data Loss: Mitigates the impact of hardware failures, human error, and other potential data loss scenarios by maintaining up-to-date backups.
Business Continuity: Ensures that critical business functions can continue uninterrupted by providing reliable access to essential data and systems during disruptions.
Customizable Retention Policies: Allows you to define how long backups are kept, balancing storage costs with the need for historical data access.
Comprehensive Reporting: Generates detailed reports on backup status and performance, offering insights that help optimize your data protection strategy.
Integration with Existing Systems: Seamlessly integrates with your current IT infrastructure, reducing the complexity of deployment and ensuring compatibility with your existing tools and processes.

Industry Expertise

Datto Endpoint Backup is a software solution specifically designed for Managed Service Providers (MSPs) who need to protect their clients' Windows systems, including servers, virtual machines, cloud instances, desktops, and laptops, from data loss and downtime. This solution is ideal for MSPs looking to offer reliable and cost-effective backup services to their clients while maximizing their own profitability.

Synopsis of User Ratings and Reviews

Based on an aggregate of Datto Endpoint Backup reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Comprehensive Protection: Safeguards against various threats like ransomware, accidental deletions, hardware failures, and device loss, ensuring data security.
Business Continuity: Enables swift recovery of entire systems and data, minimizing downtime and ensuring business operations resume quickly after an incident.
Image-Based Backups: Utilizes image-based technology to back up entire systems, including configurations and applications, simplifying the restore process and eliminating the need for reinstalling software.
Cloud-Based Backup: Backs up data directly to the secure Datto Cloud, eliminating the need for on-premise hardware and offering scalability and accessibility from any location.
Centralized Management: Managed through the Datto Backup Portal, providing a single interface for MSPs to manage backups for multiple clients and streamline administration.

Cons

Agent Stability: Some users have reported issues with the backup agent, such as blue screen errors and backup timeouts, impacting system stability and backup reliability.
Pricing Concerns: Cost-effectiveness is a recurring concern, with some users finding the solution expensive compared to alternatives, especially for budget-conscious businesses.

Researcher's Summary:

Is Datto Endpoint Backup the backup plan you need, or will it leave you feeling without one? User reviews from the past year present a mixed bag. While Datto Endpoint Backup, particularly the new solution announced at Connect IT 2024, is lauded for its comprehensive disaster recovery, enabling rapid virtualization of client workloads in the Datto Cloud and minimizing downtime, some users have voiced concerns. A recurring theme in these negative reviews is the perceived decline in support quality compared to earlier experiences. Imagine having a technical glitch during a critical system restore, only to be met with delayed responses or unhelpful advice – a frustrating experience that can significantly impact business operations.

Despite these challenges, Datto Endpoint Backup shines in its ability to provide reliable, image-based backups directly to the Datto Cloud, setting it apart from file-syncing services like OneDrive, which lack robust restore functionalities. This feature is particularly crucial in today's business landscape, where remote work and the reliance on cloud storage have become the norm. The software's strength lies in its ability to restore not just files and folders, but also applications and system configurations, ensuring a smooth transition in case of device failure or a security breach.

However, it's worth noting that some users have reported technical issues, including missed file system changes and corrupted backups, although Datto seems to be actively addressing these through updates. Datto Endpoint Backup appears best suited for Managed Service Providers (MSPs) seeking a cost-effective solution to offer their clients comprehensive endpoint protection. Its intuitive management portal and direct-to-cloud backup mechanism simplify administration, while its robust disaster recovery capabilities provide peace of mind. However, businesses prioritizing hands-on support might need to weigh their options carefully, considering the reported dip in support quality.

Key Features

Notable Datto Endpoint Backup features include:

Cloud-Based Backup: Provides secure, off-site storage for endpoint data, ensuring data is protected against local disasters.
Incremental Backups: Only backs up changes made since the last backup, reducing storage requirements and speeding up the process.
Centralized Management: Allows IT administrators to manage and monitor backups across all endpoints from a single dashboard.
Automated Backup Scheduling: Enables the creation of custom backup schedules to ensure data is backed up regularly without manual intervention.
Data Encryption: Utilizes advanced encryption methods both in transit and at rest to protect sensitive information from unauthorized access.
File Versioning: Maintains multiple versions of files, allowing users to restore previous versions in case of accidental deletion or modification.
Rapid Restore: Facilitates quick recovery of data to minimize downtime and ensure business continuity.
Ransomware Detection: Includes built-in mechanisms to detect and alert administrators of potential ransomware attacks.
Cross-Platform Support: Compatible with various operating systems, including Windows and macOS, ensuring comprehensive coverage for diverse environments.
Scalability: Easily scales to accommodate growing data needs without significant changes to the existing infrastructure.
Compliance Support: Helps organizations meet regulatory requirements by providing detailed audit logs and secure data handling practices.
Bandwidth Throttling: Allows administrators to control the amount of bandwidth used for backups, preventing network congestion.
Remote Wipe: Provides the ability to remotely erase data from lost or stolen devices to prevent data breaches.
Detailed Reporting: Generates comprehensive reports on backup status, storage usage, and other critical metrics for informed decision-making.
24/7 Support: Offers round-the-clock technical support to assist with any issues or questions that may arise.

Datto Endpoint Backup Reviews & Pricing

What is Datto Endpoint Backup?

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