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#7

OneTrust is ranked #7 in the Data Governance Tools product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

OneTrust Pricing

Based on our most recent analysis, OneTrust pricing starts at $30 (Monthly).

Price
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Starting From
$30
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

OneTrust is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for OneTrust:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

OneTrust Benefits and Insights

Why use OneTrust?

Key differentiators & advantages of OneTrust

  • Streamlined Compliance: OneTrust aids in simplifying the complexities of complying with various international regulations by offering a unified platform to manage privacy, security, and governance processes.
  • Enhanced Data Protection: Organizations can better safeguard sensitive data through the solution's robust privacy management capabilities, which help to identify and mitigate potential privacy and security risks.
  • Time and Cost Savings: Automation of repetitive compliance tasks reduces the need for manual intervention, enabling teams to focus on strategic activities and thus saving time and cutting costs.
  • Risk Management: OneTrust's risk assessment and mitigation tools empower businesses to proactively identify and address vulnerabilities and compliance gaps before they can be exploited.
  • Operational Visibility: By mapping data flows and conducting assessments, the platform provides clear visibility into operations, helping companies to understand where and how data is processed and stored.
  • Regulatory Agility: With frequent updates related to global privacy laws, OneTrust ensures that businesses remain agile in the face of new and evolving regulations.
  • Consumer Trust: The user-friendly privacy portal and consent management features enable transparent interactions with customers, thereby increasing consumer trust and loyalty.
  • Data-Centric Security: The platform's emphasis on protecting data at its source helps to secure the data lifecycle end-to-end, from creation to deletion.
  • Strategic Data Utilization: OneTrust facilitates strategic use of data by ensuring it is categorized and managed in compliance with legal requirements, unlocking its value without compromising privacy.
  • Collaborative Governance: Enhanced collaboration features allow cross-departmental coordination on privacy and security matters, ensuring that all stakeholders are aligned on the company's compliance posture.
  • Global Compliance Coverage: Companies can manage international data protection compliance efforts from a single platform, greatly reducing the complexity associated with multi-jurisdictional obligations.
  • Better Stakeholder Communication: Comprehensive reporting tools enable clear communication about privacy and security matters to stakeholders, including executives and regulators, thus supporting effective decision-making.

Industry Expertise

OneTrust offers a comprehensive suite of trust intelligence solutions specifically designed to help organizations navigate the evolving landscape of data privacy, security, ethics, and ESG. With a deep understanding of industry-specific regulations and requirements, OneTrust empowers organizations to build and maintain a trusted environment for their employees, customers, and partners.

Synopsis of User Ratings and Reviews

Based on an aggregate of OneTrust reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Comprehensive functionality: OneTrust offers a wide range of features that cover the entire spectrum of data privacy needs, from data discovery and classification to consent management and incident response.
  • Ease of use: OneTrust's user-friendly interface makes it easy for users to navigate and manage data privacy tasks.
  • Strong compliance support: OneTrust provides comprehensive support for compliance with various data privacy regulations, including GDPR, CCPA, HIPAA, and more.
  • Scalability: OneTrust can handle large volumes of data and is scalable to meet the needs of organizations of all sizes.
  • Integration capabilities: OneTrust integrates with a wide range of IT systems and security tools, enabling seamless data exchange and enhanced security posture.

Cons

  • Complexity and implementation costs: OneTrust's comprehensive set of features can make it complex to implement and configure, especially for organizations with limited IT resources. This can lead to higher implementation costs and a longer time to deployment.
  • Scalability concerns: While OneTrust can handle large volumes of data, some users have reported performance issues in highly complex or data-intensive environments. Organizations should carefully evaluate their scalability needs before deploying OneTrust.
  • Integration challenges: Integrating OneTrust with existing IT systems and third-party tools can be challenging due to the complexity of its APIs and data structures. Organizations may require specialized expertise or consulting assistance to achieve seamless integration.
  • Pricing transparency: OneTrust's pricing structure can be opaque and lack transparency, making it difficult for organizations to accurately estimate their costs upfront. Organizations should carefully review pricing options and negotiate terms to avoid unexpected expenses.
  • Limited customization: While OneTrust offers some customization options, its core functionality may not be fully adaptable to meet the unique needs of every organization. This can lead to workarounds or compromises in certain use cases.

Researcher's Summary:

OneTrust is a comprehensive data privacy management (DPM) solution that has received mixed reviews from users. On the one hand, users appreciate its wide range of features, strong compliance support, and scalability. On the other hand, some users have found it to be complex and expensive to implement and maintain.

OneTrust's strengths include its comprehensive functionality, which covers the entire spectrum of data privacy needs. Users appreciate that it provides a single platform for managing data discovery and classification, consent management, incident response, and more. Additionally, OneTrust's strong compliance support helps organizations stay up-to-date with evolving data privacy regulations.

However, OneTrust's complexity and implementation costs have been a source of frustration for some users. The platform's extensive feature set can be overwhelming to configure and manage, especially for organizations with limited IT resources. Additionally, OneTrust's pricing structure can be opaque and lack transparency, making it difficult for organizations to accurately estimate their costs upfront.

Overall, OneTrust is a powerful DPM solution that can help organizations manage their data privacy risks and comply with evolving regulations. However, its complexity and implementation costs may make it a better fit for larger organizations with dedicated IT resources.

Here are some real quotes from users sharing their experiences with OneTrust:

"OneTrust is a comprehensive solution that has helped us to streamline our data privacy compliance efforts. However, it is a complex platform that requires a significant investment of time and resources to implement and maintain." - IT Manager, Fortune 500 company

"OneTrust is a powerful tool that has helped us to identify and address our data privacy risks. However, its pricing structure is opaque and can be difficult to understand." - Data Privacy Officer, mid-sized company

"OneTrust is a valuable asset for our organization. It has helped us to improve our data privacy posture and reduce our risk of regulatory fines." - Chief Privacy Officer, large enterprise

Key Features

Notable OneTrust features include:

  • Privacy Governance: Provides comprehensive data privacy management capabilities, including data discovery, classification, and risk assessment.
  • Data Access Request (DAR) Management: Streamlines the process of handling data subject requests, ensuring compliance with data privacy regulations.
  • Consent Management: Enables organizations to collect, manage, and store user consent for data processing activities.
  • Cookie Consent Management: Manages cookie consent banners and preferences to comply with cookie laws and regulations.
  • Incident Response Management: Facilitates efficient handling of data breaches and other privacy incidents.
  • Data Loss Prevention (DLP): Prevents sensitive data from being inadvertently or intentionally leaked or misused.
  • Privacy Program Assessment: Assesses the maturity of an organization's privacy program and identifies areas for improvement.
  • Third-Party Risk Management: Manages vendor relationships and ensures that third parties comply with data privacy requirements.
  • Privacy and Security Training: Provides training to employees on data privacy and security best practices.
  • Reporting and Analytics: Generates comprehensive reports and dashboards to provide insights into privacy risks and compliance status.

Approach to Common Challenges

  • Data Inventory and Mapping: OneTrust's Data Inventory and Mapping feature allows organizations to identify and categorize their data, creating a comprehensive map of their data landscape. This feature helps organizations understand where their data is located, what data they have, and how it is being used, making it easier to identify and mitigate potential risks.
  • Data Classification and Tagging: OneTrust's Data Classification and Tagging feature enables organizations to classify and tag their data based on its level of sensitivity and risk. This feature helps organizations quickly identify sensitive data and apply appropriate controls and protections, ensuring that data is properly secured and managed.
  • Data Access and User Management: OneTrust's Data Access and User Management feature provides organizations with a centralized platform for managing user access to data. This feature allows organizations to grant and revoke access to data, ensuring that only authorized personnel have access to sensitive information.
  • Data Security and Encryption: OneTrust's Data Security and Encryption feature provides organizations with advanced security measures to protect their data. This feature includes encryption, access controls, and other security measures to ensure that data is protected from unauthorized access, corruption, or loss.
  • Data Retention and Disposition: OneTrust's Data Retention and Disposition feature enables organizations to manage the retention and disposal of their data. This feature helps organizations ensure that data is not kept longer than necessary, reducing the risk of data breaches and ensuring compliance with regulations.
  • Data Quality and Validation: OneTrust's Data Quality and Validation feature helps organizations ensure that their data is accurate, complete, and consistent. This feature includes data validation, data cleansing, and data enrichment capabilities, ensuring that data is fit for purpose and meets regulatory requirements.
  • Data Privacy and Compliance: OneTrust's Data Privacy and Compliance feature provides organizations with a comprehensive platform for managing data privacy and compliance. This feature includes data protection impact assessments, data protection policies, and other tools to help organizations comply with regulations and protect sensitive data.
  • Data Stewardship and Accountability: OneTrust's Data Stewardship and Accountability feature enables organizations to assign data ownership and accountability, ensuring that data owners are aware of their responsibilities and are held accountable for data management and protection. This feature promotes data governance best practices and ensures that data is properly managed and protected.

Cost Of Ownership

Frequently asked questions regarding OneTrust pricing include:

  • Q: What is the pricing model for OneTrust?
    A: OneTrust offers a subscription-based pricing model with tiered plans based on the number of users, data volume, and features required. Organizations can also request custom pricing for complex or enterprise-wide deployments.
  • Q: What are the typical costs associated with OneTrust?
    A: The total cost of ownership (TCO) for OneTrust can vary depending on the organization's specific needs and deployment options. However, as a reference point, annual subscription fees for OneTrust typically range from $10,000 to $500,000 or more for large enterprises.
  • Q: What additional costs should I consider besides the subscription fee?
    A: In addition to the subscription fee, organizations may need to factor in costs for implementation, training, support, and any necessary customization or integration services. These additional costs can vary depending on the organization's size, complexity, and internal resources.

Limitations

Notable limitations of OneTrust include:

  • Complexity and Implementation Costs: OneTrust's comprehensive set of features can make it complex to implement and configure, especially for organizations with limited IT resources. This can lead to higher implementation costs and a longer time to deployment.
  • Scalability Concerns: While OneTrust can handle large volumes of data, some users have reported performance issues in highly complex or data-intensive environments. Organizations should carefully evaluate their scalability needs before deploying OneTrust.
  • Integration Challenges: Integrating OneTrust with existing IT systems and third-party tools can be challenging due to the complexity of its APIs and data structures. Organizations may require specialized expertise or consulting assistance to achieve seamless integration.
  • Pricing Transparency: OneTrust's pricing structure can be opaque and lack transparency, making it difficult for organizations to accurately estimate their costs upfront. Organizations should carefully review pricing options and negotiate terms to avoid unexpected expenses.
  • Limited Customization: While OneTrust offers some customization options, its core functionality may not be fully adaptable to meet the unique needs of every organization. This can lead to workarounds or compromises in certain use cases.

Demo Resources

Resources that provide OneTrust demo insights include:

  • OneTrust Demo Center: The OneTrust Demo Center provides a comprehensive demo environment that allows users to explore the platform's features and capabilities. The demo center includes guided demos, interactive tutorials, and sandbox environments for hands-on experience.
  • OneTrust Documentation: OneTrust provides detailed documentation that covers all aspects of the platform, including user guides, technical guides, and release notes. The documentation is regularly updated and provides a wealth of information for users looking to demo the platform.
  • OneTrust Knowledge Base: The OneTrust Knowledge Base is a searchable repository of articles, tutorials, and best practices for using the platform. The knowledge base includes information on configuring and using the platform's various features, as well as troubleshooting tips and tutorials.
  • OneTrust Blog: The OneTrust blog is a valuable resource for staying up-to-date on the latest trends and best practices in data governance and privacy. The blog features articles and insights from industry experts, as well as updates on new features and capabilities in the OneTrust platform.
  • OneTrust Webinars: OneTrust regularly hosts webinars that provide in-depth looks at the platform's features and capabilities. These webinars often include demos and Q&A sessions, and are a great way to learn more about the platform and its capabilities.
  • OneTrust Community: The OneTrust Community is a collaborative space where users can connect with each other, share best practices, and ask questions. The community includes forums, groups, and other resources that can help users get the most out of the platform.

FAQ

Frequently asked questions regarding OneTrust include:

  • Q: How is OneTrust different from other data privacy management (DPM) solutions?
    A: OneTrust stands out in the DPM market due to its comprehensive suite of features, covering the entire spectrum of data privacy needs, from data discovery and classification to consent management and incident response. Additionally, OneTrust's global reach and industry-specific expertise make it a trusted partner for organizations of all sizes and across various industries.
  • Q: Can OneTrust help me comply with specific data privacy regulations, such as GDPR or CCPA?
    A: Yes, OneTrust provides comprehensive support for compliance with various data privacy regulations, including GDPR, CCPA, HIPAA, and more. Its built-in compliance frameworks and automated processes help organizations streamline compliance efforts and stay up-to-date with evolving regulatory requirements.
  • Q: How does OneTrust integrate with my existing IT systems and security tools?
    A: OneTrust offers a wide range of integrations with popular IT systems and security tools, enabling seamless data exchange and enhanced security posture. Its APIs and data connectors facilitate integration with various platforms, including identity management systems, customer relationship management (CRM) systems, and cloud-based applications.
  • Q: What kind of training and support does OneTrust provide?
    A: OneTrust offers a comprehensive training and support program to help organizations maximize the value of their investment. Its training materials, online courses, and support portal provide users with the necessary knowledge and resources to effectively utilize OneTrust's features and functionalities. Additionally, OneTrust offers dedicated support services to address specific customer queries and concerns.
  • Q: How can I measure the return on investment (ROI) of OneTrust?
    A: OneTrust's ROI can be measured by evaluating the following factors: reduced risk of data breaches and regulatory fines, improved data privacy governance and compliance posture, enhanced brand reputation and customer trust, and increased operational efficiency and cost savings.