Cisco Finesse Reviews & Pricing
by BroadSoft
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What is Cisco Finesse?
Cisco Finesse is a popular software platform that ranks 18 among all Customer Service Software according to our research analysts and 2 crowd-sourced reviews from 1 source. Starting from $0, Cisco Finesse is priced at no cost when starting and is most suitable for any company. Cisco Finesse can be deployed online. Similar alternatives to Cisco Finesse include Vision Helpdesk, Comm100 and Jitbit.PRICE
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Cisco Finesse Pricing
Based on our most recent analysis, Cisco Finesse pricing starts at $0.
- Price
- $$$$$
- Starting From
- $0
- Pricing Model
- Still gathering data
- Free Trial
- Still gathering data
Training Resources
Cisco Finesse is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Cisco Finesse:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Cisco Finesse Reviews
Based on our most recent analysis, Cisco Finesse reviews indicate a 'excellent' User Satisfaction Rating of 100% based on 2 user reviews from 1 recognized software review sites.
2 reviews
Key Features
- Activity Dashboard
- Agent Interface
- Alerts/Notifications
- Automated Routing
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Chat/Messaging
- Chatbot
- Customer Experience Management
- Customer History
- Customizable Reports
- Email Management
- Employee Coaching Tools
- File Sharing
- Interaction Tracking
- Knowledge Base Management
- Multi-Channel Communication
- Progress Tracking
- Project Management
- Quality Management
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Support Ticket Management
- Task Scheduling
- Workforce Management
Awards
Cisco Finesse stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
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