Categories:

What is Cisco Finesse?

Cisco Finesse is a popular software platform that ranks 18 among all Customer Service Software according to our research analysts and 2 crowd-sourced reviews from 1 source. Starting from $0, Cisco Finesse is priced at no cost when starting and is most suitable for any company. Cisco Finesse can be deployed online. Similar alternatives to Cisco Finesse include Vision Helpdesk, Comm100 and Jitbit.
PRICE
$
$
$
$
$
COMPANY SIZE
S
M
L
DEPLOYMENT
PLATFORM
Try Before You Buy.
Request a Free Demo Today!
Request Demo
It's completely free!
Screenshots
Product Screenshots and Videos

#18

Cisco Finesse is ranked #18 in the Customer Service Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Get the Report Now

Cisco Finesse Pricing

Based on our most recent analysis, Cisco Finesse pricing starts at $0.

Get Price Quote
Price
$
$
$
$
$
i
Starting From
$0
Pricing Model
Still gathering data
Free Trial
Still gathering data

Training Resources

Cisco Finesse is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Cisco Finesse:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Cisco Finesse Reviews

Average customer reviews & user sentiment summary for Cisco Finesse:

User satisfaction level icon: excellent

2 reviews

100%

of users would recommend this product

Cisco Finesse has a 'excellent' User Satisfaction Rating of 100% when considering 2 user reviews from 1 recognized software review sites.

Key Features

  • Activity Dashboard
  • Agent Interface
  • Alerts/Notifications
  • Automated Routing
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Chatbot
  • Customer Experience Management
  • Customer History
  • Customizable Reports
  • Email Management
  • Employee Coaching Tools
  • File Sharing
  • Interaction Tracking
  • Knowledge Base Management
  • Multi-Channel Communication
  • Progress Tracking
  • Project Management
  • Quality Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Single Sign On
  • Support Ticket Management
  • Task Scheduling
  • Workforce Management
Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
    Table settings

    Compare Customer Service Software

    These are the products most often compared to Cisco Finesse.

    You can choose 5 products to compare
    Freshdesk product logo
    Freshdesk
    Salesforce Service Cloud product logo
    Salesforce Service Cloud
    Zendesk product logo
    Zendesk
    LiveAgent product logo
    LiveAgent
    HubSpot Service Hub product logo
    HubSpot Service Hub
    HappyFox product logo
    HappyFox
    TeamSupport product logo
    TeamSupport
    Vision Helpdesk product logo
    Vision Helpdesk
    Zoho Desk product logo
    Zoho Desk
    LiveChat product logo
    LiveChat

    Similar Products

    Here are the most similar products to Cisco Finesse.

    Vision Helpdesk product logo
    Vision Helpdesk
    Comm100 product logo
    Comm100
    Jitbit product logo
    Jitbit
    LiveAgent product logo
    LiveAgent
    HappyFox product logo
    HappyFox
    Agile CRM product logo
    Agile CRM
    Spiceworks product logo
    Spiceworks
    Freshdesk product logo
    Freshdesk
    Kloudville product logo
    Kloudville
    CIS Infinity product logo
    CIS Infinity
    Your review has been submitted
    and should be visible within 24 hours.
    Your review

    Rate the product

    Company Details

    mandatory fields

    Industry
    Choose your main industry
    Company Size
    Choose your company size