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What is Uxpressia?

Industry Specialties: Banking, Finance, Insurance, Education, Government, Nonprofit, Health, Leisure, Entertainment, Real Estate, Services, Shopping, Travel, Tourism, Transportation

UXPressia is an online tool that streamlines customer-centric processes through journey maps, personas, impact maps and templates. It offers real-time collaboration with teams, clients and stakeholders, updating edits instantly across all devices. Generate an omnichannel view across multiple touchpoints, visualize desired paths, pinpoint customer emotions and more with customer journey maps. Share, download and export maps and personas, with customizations to integrate logos, links and company colors in PDFs, PNGs, CSVs and PowerPoint files. Users can choose personalized free industry-specific templates from the library.
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#36

Uxpressia is ranked #36 in the Customer Experience Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Uxpressia Pricing

Based on our most recent analysis, Uxpressia pricing starts at $0.

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Starting From
$0
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Uxpressia is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Uxpressia:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Uxpressia Reviews

Average customer reviews & user sentiment summary for Uxpressia:

User satisfaction level icon: excellent

144 reviews

94%

of users would recommend this product

Uxpressia has a 'excellent' User Satisfaction Rating of 94% when considering 144 user reviews from 3 recognized software review sites.

Key Features

  • Customer Journey Maps: Visualize customer sentiment at all touchpoints. Create experience graphs to identify more than 48 emotions, including excitement and sorrow. Attach images, documents, customer quotes, tables and videos to journey maps. Use integrated web analytics to analyze data. 
  • Personas: Create online personas by opting from four pre-existing types or building custom ones. Visualize their preferences, traits and expertise, and spot differences in behavioral patterns by comparing different personas. Generate names and photos for authenticity. Incorporate existing personas into maps. 
  • Impact Maps: Project business decisions, store ideas and plan products through impact mapping. 
  • Collaboration: Collectively work in real time with team members, stakeholders and clients on CJMs, impact maps and personas. Instantly updates edits across all devices. 
  • Export: Share maps and personas in PDF, CSV, PNG, and PPTX formats. Customize files to add logos, brand colors and links. 
  • Presentation: Present CJMs, impact maps and personas online. Provides smooth navigation, theme toggles, full screen, and zoom in and out options. 
  • Embed Code: Integrate live data like design prototypes, presentations, video and audio into CJMs and personas. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: Not specified.
schoolTraining: The vendor provides courses, workshops and free downloadable documentation on journey maps and personas. Search the knowledge base for FAQs and articles on collaborations, integrations, dashboards and more.
local_offerTickets: Not specified.
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