Userback Reviews & Pricing
by Userback | Founded 2016
Categories:
What is Userback?
Userback is a well-known software system that ranks 93 among all Customer Experience Software according to our research analysts and 141 crowd-sourced reviews from 2 sources. Starting from $79, Userback is priced lower than average, offers a free trial on occasion and is most applicable for any sized business. Userback can be deployed in the cloud. Similar alternatives to Userback include Joonbot, Tatvam and CIS Infinity.PRICE
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Userback Pricing
Based on our most recent analysis, Userback pricing starts at $79.
- Price
- $$$$$
- Starting From
- $79
- Pricing Model
- Still gathering data
- Free Trial
- Yes, Request for Free
Training Resources
Userback is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Userback:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Userback Reviews
Based on our most recent analysis, Userback reviews indicate a 'excellent' User Satisfaction Rating of 96% based on 141 user reviews from 2 recognized software review sites.
141 reviews
Key Features
- @mentions
- Activity Dashboard
- Alerts / Escalation
- Alerts/Notifications
- API
- Assignment Management
- Audit Trail
- Backlog Management
- Bug Tracking
- Bug/Issue Capture
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Dashboard
- Feedback Management
- For IT Project Management
- Idea Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Knowledge Base Management
- Milestone Tracking
- Multi-Language
- Multiple Projects
- Negative Feedback Management
- Performance Metrics
- Prioritization
- Product Roadmapping
- Project Management
- Project Tracking
- Project Workflow
- Real Time Analytics
- Real Time Notifications
- Real-time Updates
- Recurring Issues
- Release Planning
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management
- Resource Management
- Roadmapping
- Role-Based Permissions
- Search/Filter
- Status Tracking
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Board View
- Task Editing/Updating
- Task Management
- Task Tagging
- Testing/QA Management
- Third Party Integrations
- Ticket Management
- Visual Analytics
- Widgets
- Workflow Management
Compare Customer Experience Software
Awards
Userback stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
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